Tower Mill Hotel

Hotels
8 (4605 reviews)
239 Wickham Terrace , Brisbane , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location / close to CBD and attractions
Comfortable beds in many rooms
Friendly, helpful staff
On-site bar and restaurant
On-site parking (reasonable fee)
Good value / inexpensive for the area
Laundry and room service available
Cons:
Inconsistent cleanliness; mould and musty smells reported
Maintenance problems (broken shower door, cracked ceilings, faulty coffee pod machine)
Noise from restaurant and neighbouring rooms / corridors
Some tiny bathrooms and a few old or poor beds
Slow elevator
Safety concerns / vagrants around at night for some guests
Tricky carpark layout for some visitors

Categories

Cleanliness
6.5
Mixed reports: many guests described rooms as clean, but several noted poor hygiene and maintenance issues (mould, musty smell, remnants of previous guests, cracked ceilings).
Service
8.5
Generally positive: multiple comments about friendly, helpful and lovely staff; front desk assisted with issues when raised.
Location
9
Consistently praised: convenient for the CBD, close to Queen St Mall and attractions, easy access via city/loop bus and good proximity to dining.
Room Quality
7.5
Mixed quality: many rooms described as modern, comfortable and well appointed with good beds, while some guests reported tiny bathrooms, old/horrible beds and shower/door problems.
Amenities
7.5
Good on-site amenities reported (bar/restaurant, parking, laundry, room service), but some guests experienced broken equipment (coffee pod machine, shower door) and slow elevators.
Value for Money
8.5
Frequently noted as good value or reasonably priced, with reasonable parking fees compared to other hotels.
Food and Beverage
8.5
Positives for the on-site bar and restaurant (tasty steaks, good meals) and decent room service; generally favourable comments.
Overall Experience
8
Overall positive stays driven by location, staff and value, though occasional cleanliness, noise and safety/maintenance issues impacted some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:39

Property Description

Free WiFi and Beautiful Views
Experience the comfort of Madison Tower Mill Hotel with rooms offering complimentary WiFi and stunning city views.

Convenient Location
Situated near the city centre, medical district, and conference venues, our hotel is the perfect starting point for exploring Brisbane's key attractions.

Proximity to Hospitals and Transport
With a train station nearby and close proximity to various hospitals including Holy Spirit Private Hospital, convenience is at your doorstep.

Book your stay at Madison Tower Mill Hotel for a memorable and convenient experience in Brisbane!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8
Based on 4605 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8
J
Judy solo_traveller au
5
So close to the hospital you can’t really get better.
Pros:

Location to the hospital is hard to beat. Dinner downstairs was good.

Cons:

Aircon in the room was in the living room not the bedroom. Coffee is terrible. Worst I’ve ever had.

2026-08-22 via Nuitee
S
Smith solo_traveller au
10
Pros:

Clean, great location. Friendly staff

2026-08-22 via Nuitee
C
Chloe extended_group au
10
2026-08-22 via Nuitee
S
Susan couple au
8
A comfortable stay
Pros:

A comfortable stay.

Cons:

One staff member wasn't very welcoming and our room wasn't completely maintained during our stay. Had to ask for items to be refilled and beds not made etc...

2026-08-21 via Nuitee
Z
Zac couple au
10
It was good
Pros:

Great location

Cons:

Value

2026-08-20 via Nuitee
M
Melissa family_with_children au
8
Great location
Pros:

Comfortable beds

2026-08-20 via Nuitee
P
Phillips solo_traveller au
4
Cons:

I payed for a queen room got a double
I wanted a balcony room to have a good view got put on level 1 with no view at all wasn't worth nearly $300 and the parking situation is not suitable for big cars barely any space to turn around or park

2026-08-20 via Nuitee
Y
Y couple au
4
Not the best experience, but a cheaper option compared to other Brisbane choices
Pros:

The location was easy to get to and close to everything. Convenient having the bar/restaurant below.

Cons:

When you walked in the room smelt heavy of chemicals, we immediately opened the door only for the chemical smell to dissipate and leave what could only be described as, stale tabacco, it smelt like it had been smoked in for years. The parking was incredibly difficult to park in extremely small, good there is parking but would be very careful as we scraped the side of the car against one of the many pillars you have to navigate to get in an out.

2026-08-19 via Nuitee
R
RCVal22 solo_traveller es
10
Pros:

Perdimos unas gafas y en cuestión de 2h ya se habían puesto en contacto con nosotros. Gracias!!!

Cons:

No hay nada.

2026-08-19 via Nuitee
Y
YACHI solo_traveller tw
6
Pros:

位置很好,到哪裡都很方便。房間有整新,看起來很舒服。

Cons:

窗簾長霉,洗衣區只有一個洗衣機跟一個烘乾機,房間頂燈只有一個,窗簾關上就感覺很昏暗。

2026-08-19 via Nuitee
B
Brian couple au
8
2026-08-19 via Nuitee
J
Janet solo_traveller au
10
Excellent
Pros:

Location , had appointment at the hospital

Cons:

Location and having the bus loop

2026-08-18 via Nuitee
B
Blake couple au
7
2026-08-17 via Nuitee
S
Shaun solo_traveller au
10
Pros:

Its a lovely hotel in a nice area, the rooms are tidy and clean and the beds are comfortable. The staff are super friendly and the building being circular is quirky in a fun way.

Cons:

The parking is a bit tight, but what hotel parking isn't. Especially if you have a bigger car, smaller cars and sedans would be alright.

2026-08-17 via Nuitee
W
Walter solo_traveller au
5
2026-08-16 via Nuitee
E
Ebony extended_group au
8
Would stay again!
Pros:

Loved the beds super comfortable.

Cons:

The car park was very tight/ stressful.

2026-08-16 via Nuitee
K
Karina solo_traveller au
7
Pros:

Location is great.

Cons:

Homeless people in Wickham Park opposite were very noisy late at night.

2026-08-16 via Nuitee
P
Prudence solo_traveller au
8
2026-08-16 via Nuitee
L
Luke solo_traveller au
10
Pros:

Everything was sweet!

Cons:

That i didnt stay longer

2026-08-15 via Nuitee
M
Maryann solo_traveller au
10
Wonderful hotel, staff, location, and food.
Pros:

What a steal for its price and location. 😁. So convenient to medical specialists located on Wickham Terrace not to mention access to Central Train Station. Staff are very friendly and helpful. I arrived from New South Wales at 5am in the morning and I requested if possible to check in early if any room was available and was willing to pay the extra before the usual check-in time of two o'clock but they were happy to let me in three hours prior. I was able to rest and make up for lost sleep. While waiting for the room to be ready they were quite happy to let me sit and work on my computer in their restaurant. Staff did not hesitate to ask if I was doing okay. Thank you so much for being very considerate. I think Brisbane and its people still has the old country charm and hospitality. Love it!! 💕💕

Cons:

Can't think of any. 😁

2026-08-15 via Nuitee