Comfort Inn & Suites Cookeville

Hotels
•
Comfort
7.5 (325 reviews)
1045 Interstate Drive , Cookeville , US
+1 931-651-6004

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (close to restaurants, shopping, event venues)
Friendly, helpful staff; attentive housekeeping in many stays
Several guests reported clean rooms and comfortable sleep
Spacious rooms for some guests
Convenient for tournaments/visits to local colleges
Cons:
Inconsistent cleanliness (ants, roach, mold, dirty carpet, unclean surfaces)
Room quality issues: outdated rooms, uncomfortable/very low beds, musty smell, AC/noise problems
Breakfast and F&B complaints (weak coffee/juice, limited fruit, items not refilled)
Amenities concerns: pool described as unappealing/nasty; occasional shortages (towels); construction at entrance
Perceived poor value by some guests relative to price

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms, but multiple serious issues were reported (ants, a roach, mold on lampshade, dirty carpet, and unclean surfaces), indicating inconsistent housekeeping.
Service
9.5
Generally strong: many reviews call staff friendly and helpful and note attentive housekeeping; isolated negative report of a rude night clerk.
Location
10
Consistently praised: repeatedly noted as very convenient—close to restaurants, shopping, entertainment and event/ballpark venues.
Room Quality
5.5
Several negative remarks: outdated rooms, uncomfortable or very low mattresses (beds on the floor), musty smells, noisy or limited AC control, stuck bathroom doors and generally inconsistent room condition.
Amenities
6.5
Inconsistent: breakfast area and coffee often criticized, pool described as unappealing/nasty by some, occasional shortages (towels) and on-site issues (construction, AC leaks) reported.
Value for Money
6.5
Mixed value perception: some guests felt the price was high for the condition (example: $150 expected better), while others found it acceptable for a short stay or event weekend.
Food and Beverage
6.5
Breakfast frequently criticized (weak coffee and orange juice, limited fruit, eggs not good, items not refilled), though a few guests described the breakfast as substantial or adequate.
Overall Experience
9.5
Many guests described comfortable sleep, a convenient location and helpful staff making the stay satisfactory for short visits or events; however, inconsistent cleanliness and room quality created mixed impressions for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites hotel in Cookeville, TN is perfectly situated with easy access to Interstate 40 and is surrounded by stunning attractions like Burgess Falls State Park and Cumberland Caverns.

Outdoor Recreation and Shopping
Guests can partake in various outdoor activities such as hiking and boating, or explore the nearby Cookeville Mall Flea Market. The hotel's proximity to "Restaurant Row" ensures a diverse dining experience.

Full-Service Amenities and Business Facilities
Enjoy complimentary high-speed Internet, local calls, and coffee. Stay active in the exercise room and heated pool. Business travelers will appreciate the on-site business center, meeting room, and work-friendly features.

Book your stay at Comfort Inn & Suites for a memorable experience in Cookeville, TN!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 325 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 5.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 9.5
M
Maggie • family_with_children • us
9
2026-10-16 • via Nuitee
D
Daniel • couple • us
9
Good, clean and comfortable
Pros:

Good location, clean and comfortable room.

Cons:

Breakfast was ok but more fruit would have been nice.

2026-10-15 • via Nuitee
K
Kirk • family_with_children • us
10
2026-10-15 • via Nuitee
K
katie • couple • us
10
I was in Cookeville for a high school reunion. Thankful for a place to stay during my visit.
Pros:

Everything was fine - met our expectations.

Cons:

nothing

2026-10-12 • via Nuitee
J
Jennifer • family_with_children • us
7
Was doable for one night but wouldn’t stay again.
Pros:

We were visiting TN Tech. The location was close to a variety of food and stores. The staff was so nice. Breakfast was pretty good with a decent amount of options.

Cons:

It is outdated. The beds were so uncomfortable and I needed at least 2 pillows for my head. The bathroom door stuck and was loud opening and closing. The vibe of the room felt gloomy. The room was big but felt so empty. We didn’t use the pool area but it didn’t look appealing at all. We paid $150 which isn’t what I would consider high but in comparison to other hotels in Cookeville, I considered it high and expected more.

2026-10-11 • via Nuitee
S
Samuel • solo_traveller • us
6
Pros:

coffee and orange juice was weak and no meat other than bacon.
ants appeared in my room as a result of a bag of cough drops on the table and the sink. i then placed them in a sealed plastic bag to prevent the ants invasion.

2026-10-09 • via Nuitee
D
Dennis • solo_traveller • us
9
Ok for 1 night
Pros:

Comfortable bed, good location.

Cons:

Breakfast not the best.

2026-10-07 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-10-07 • via Nuitee
J
Jason • couple • us
1
2026-09-18 • via Nuitee
C
Clarence • extended_group • us
9
2026-09-11 • via Nuitee
K
Kristine • couple • us
7
Just okay, probably wouldn’t stay here again.
Pros:

Good location and great staff.

Cons:

Room had a musty smell and AC speed could not be switched from low to medium to high. Also, it was very noisy!

2026-09-09 • via Nuitee
N
Nichols • solo_traveller • us
5
Location great but bed on the floor was just weird
Pros:

Location was great

Cons:

The bed was a mattress that was on the floor basically. You could not even sit on the bed it was so low to the ground.

2026-09-08 • via Nuitee
C
Candice • solo_traveller • us
1
Wouldn't recommend
Pros:

The location was good.

Cons:

Room smelled like mold/mildew. Lamp shade was covered in black mold. Pool was nasty.

2026-09-07 • via Nuitee
J
James • couple • us
9
Pleasant
Pros:

Good location and clean. Good beds.

Cons:

The toilets are too little and low. They are not standard height and should be upgraded ASAP

2026-09-06 • via Nuitee
R
Rochelle • couple • us
10
2026-09-06 • via Nuitee
J
Jagers • couple • us
9
Comfortable
Pros:

Clean

Cons:

Breakfast

2026-09-06 • via Nuitee
B
Brittany • family_with_children • us
10
The hotel was everything we needed and super comfortable for sleep.
Pros:

The property was very close to the baseball complexes four a tournament weekend. The room had plenty of space, and the breakfast was substantial.

2026-09-03 • via Nuitee
T
Tracy • couple • us
8
Pros:

Nice room

Cons:

Found a roach in bathroom

2026-08-31 • via Nuitee
A
Alan • couple • us
2
Room was not cleaned! Booger on drapes and bathroom door
Pros:

Staff friendly

Cons:

Breakfast not great

2026-08-27 • via Nuitee
M
Marion • couple • us
7
2026-08-20 • via Nuitee