AmericInn by Wyndham Madison West

Hotels
AmericInn
8.4 (1240 reviews)
516 Grand Canyon Drive , Madison , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent breakfast
Good location
Friendly staff
Cons:
Housekeeping issues
Pool and hot tub maintenance
Small parking lot

Categories

Cleanliness
7.65
Some reviews indicated that housekeeping was inconsistent and rooms had dust.
Service
8.65
Overall staff were polite and efficient, contributing to a good experience.
Location
9.15
Multiple reviews highlighted a great location close to shopping and restaurants.
Room Quality
8.15
Rooms were mostly clean and comfortable, though some needed minor improvements.
Amenities
7.65
The pool and hot tub have been down for maintenance, affecting overall ratings.
Value for Money
8.15
Guests considered it a good value, particularly with the quality of breakfast provided.
Food and Beverage
9.15
Breakfast was repeatedly mentioned as a standout feature with many choices.
Overall Experience
8.65
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:14

Property Description

Comfort and Convenience
Experience comfort at its best with our air-conditioned rooms featuring a cable TV, free WiFi, work desk, and coffee maker. Enjoy added conveniences like a hairdryer, ironing facilities, and free local calls.

Delightful Dining and Relaxation
Start your day with a daily continental breakfast including fresh waffles. Unwind in the evening at our guest reception with wine, beer, and food pairings. Take a dip in the heated indoor pool, relax in the hot tub, or work out in the fitness center.

Nearby Attractions
Conveniently located just 4.8 miles from the University of Wisconsin, explore nearby attractions like the Henry Vilas Zoo and Odana Hills Golf Course. Book your stay at AmericInn by Wyndham Madison West for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1240 reviews
Cleanliness: 7.65
Service: 8.65
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 8.65
J
jasonpE9910YY NONE
2
Not happy with experience
Pros:

We stay at this hotel a lot because of its decent breakfast good rooms and "usually" good service. But this all changed yesterday. We went to check in and as normal I booked the hotel under my fiancee's name and sent him in with my card which we've never had an issue with in the past. We've stayed at so many hotels and stayed at this particular hotel so many times that he is a gold member almost a platinum member. But this time in particular the lady at the front desk refused to let him use my card to check in basically accusing him of stealing my card and said I had to be present and "Coherent" basically accusing me of either being drunk or a drug addict which I find very insulting considering I have never done drugs in my life and only have the occasional drink. After that she said that our card didn't go through before she tried it again and went through only to find out that she had tried to charge us $204 dollars when our room was $113 with the holding fee. When I went to talk to her in a nice manner as we were checking out and let her know I did not appreciate what she said a large black man came out screaming calling me a liar and said why would you have stayed if this happened trying to intimidate me the answer is this we already had the room booked why go through the hassle of getting another room but from now on we will take our business elsewhere after that and would not recommend anyone to stay here. I'm very disappointed with the way we were treated and I'm still in shock

2026-04-16 via Tripadvisor
P
Patri solo_traveller us
8
2026-04-15 via Nuitee
M
Melvinnia couple us
8
2026-04-14 via Nuitee
G
gary couple us
9
Loved the price.
Pros:

Not fancy but a great value.

Cons:

-

2026-04-14 via Nuitee
K
Kelly couple us
10
We will be back
Pros:

Clean, updated, great breakfast and coffee/tea station

2026-04-13 via Nuitee
J
JUAN solo_traveller es
9
Pros:

El desayuno

2026-04-13 via Nuitee
K
Kristi couple us
1
It was alright! House keeping came and woke us up at 9 and then asked us when we were checking out! And he was rude as h
Cons:

No one in the lobby from 11-6

2026-04-11 via Nuitee
O
O5440QSjulier NONE
6
Just ok.....
Pros:

Just ok. Room was clean but outside hotel is littered with a lot of trash. The bed was comfortable but there was a brown cinnamon like substance that was lined on the inside of our room window which I have never seen before. Front desk gentleman was not rude but he was not very friendly either. The breakfast bar looked very good, but we did not eat there because we had breakfast plans elsewhere with a family member. Overall...just ok. I don't know if I would stay there again or not.

2026-04-08 via Tripadvisor
2
20floydk Family
10
Great
Pros:

It's a great value per night, The location is great, The rooms are very nice and comfortable as well as clean. The Atmosphere is great, The food is great as well.

2026-04-08 via Tripadvisor
D
Dmytro couple us
9
2026-04-08 via Nuitee
K
Karl family_with_children us
10
2026-04-06 via Nuitee
C
Chris family_with_children us
7
Pros:

Breakfast had surprisingly good options!

Cons:

The person during check in had no emotion and did not seem friendly at all.

2026-04-05 via Nuitee
N
Nico Tristan family_with_children us
10
2026-04-02 via Nuitee
A
Ashley family_with_children us
10
2026-04-02 via Nuitee
D
Ducat solo_traveller us
7
2026-04-01 via Nuitee
D
Dawn family_with_children us
10
While, only there to sleep we enjoyed our rest.
Pros:

Very quit atmosphere.
Exceptional cleanliness of the room and bathroom.
Close free parking.

Cons:

As far as i am concerned,everything was great.

2026-04-01 via Nuitee
M
Matt family_with_children us
6
Overall, this hotel was worth the stay and the facilities and amenities were top notich.
Pros:

Bedroom was very clean and supported my familiy's needs. The breakfast was very good with fresh fruit and other staples.

Cons:

Starting in the early evening, the lounge area was mobbed with adults throwing a party, and the pool area was crammed with children displaying unseafe behaviors - no lifeguard on duty, no adult supervision.

2026-03-30 via Nuitee
H
Heather family_with_children us
6
Pleasurable but was a little disappointed
Pros:

Beds were comfy.

Cons:

Person who checked us in was super rude. My room was paid for already and took my card to put on file. However, he charged my card 40.00 for no reason before we even stepped in the room

2026-03-30 via Nuitee
M
Meredith extended_group us
9
Pros:

Free beer!

2026-03-29 via Nuitee
S
Susan solo_traveller us
8
2026-03-28 via Nuitee