Fairfield Inn & Suites by Marriott Knoxville/East

Hotels
•
Fairfield Inn
7.6 (354 reviews)
1551 Cracker Barrel Lane , Knoxville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfy beds
Friendly staff
Good location
Cons:
Broken elevator
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.06
There were mentions of cleanliness, but some guests noted issues with cleanliness and odors.
Service
8.53
The service was often described as nice, with specific praise for friendly staff.
Location
8.57
The location received positive comments, as it worked well for many guests.
Room Quality
7.02
Room quality varied; while beds were comfortable, some reported issues like low toilets and odd smells.
Amenities
6.55
Amenities were inconsistent with reports of broken elevators, but some enjoyed the breakfast.
Value for Money
7.51
Guests felt the value was reasonable but noted some shortcomings.
Food and Beverage
7.56
Breakfast had mixed reviews, with some enjoying it while others found it lacking.
Overall Experience
8.03
Overall, many guests stated they enjoyed their stay despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Modern Accommodation near Knoxville
Fairfield Inn & Suites Knoxville East, located just 10 miles from downtown Knoxville, offers a convenient stay off the Needles Freeway.

Luxurious Amenities
Enjoy the indoor pool, well-equipped gym, and fully functional business center during your stay. The spacious guestrooms feature free Wi-Fi, flat-screen TV, work desk, coffee maker, and iron with ironing board.

Delicious Dining Options
Start your day with a hot breakfast buffet at the hotel's restaurant. Craving more? Explore American and Mexican eateries nearby, all within a mile.

Experience comfort and convenience at Fairfield Inn & Suites Knoxville East. Book your stay now to explore nearby attractions like the University of Tennessee Campus and the Great Smoky Mountains National Park.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 354 reviews
Cleanliness: 7.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.56
Overall Experience: 8.03
C
Carol • solo_traveller • us
3
Pros:

Convient location

Cons:

TV didn't work. Had to move rooms right away.Our keys didn't work the first night in the evening. Didn't seem to know we were staying 2 nights.

2026-05-12 • via Nuitee
N
Nazar • solo_traveller • us
8
2026-05-12 • via Nuitee
J
Jolie • couple • us
10
2026-05-11 • via Nuitee
P
paul • couple • us
8
Pros:

Clean

Cons:

Highway noise

2026-05-10 • via Nuitee
S
Smallwood • couple • us
5
Hotel staff was rude (lady working the morning or overnight shift). She seemed so bothered each time I had to come up to
Pros:

Never had a problem with parking.

Cons:

Hotel staff was rude (lady working the morning or overnight shift). She seemed so bothered each time I had to come up to the desk (one to check in, 2 to ask for more towels, 3 when checking out). They put me in an accessible room when I checked in. I went back to the front desk and asked to not be in an accessible room and that I booked a king with a sofa.
Was told they don’t have rooms with sofas and she doesn’t know why it’s available on booking.com. We finally got into a different room and the door wouldn’t shut without pulling handle all the way down. Even when leaving out we had to pull the handle down from the inside and then the one on the outside for it to shut. The toilet handle was broke and wouldn’t release on its own so we had to make sure to release it our self or the toilet wouldn’t flush but would constantly run. The ceiling above the shower looked like it was going to fall down. Could use some “fluffier” pillows.

2026-05-04 • via Nuitee
M
Michelle • couple • us
9
2026-05-02 • via Nuitee
D
David • couple • us
8
2026-04-29 • via Nuitee
J
Jamey • couple • us
8
2026-04-27 • via Nuitee
J
Judy • couple • us
7
2026-04-21 • via Nuitee
W
Wendy • couple • us
9
Very happy with the staff, room, and breakfast.
Pros:

Breakfast was great.

2026-04-13 • via Nuitee
• couple • us
7
2026-04-11 • via Nuitee
K
Kristen • couple • us
8
2026-04-07 • via Nuitee
C
Clyde • solo_traveller • us
10
2026-04-07 • via Nuitee
N
Neal • couple • us
10
2026-04-04 • via Nuitee
P
Penny • couple • us
10
Pros:

Breakfast good. Nice selection of food

2026-03-25 • via Nuitee
C
Catrina • family_with_children • us
6
Okay visit
Pros:

It was a decent stay for the price. Clerk was nice.

Cons:

There was an odor on the 3rd floor but not in the room. I also believe the staff went into the room before we actually checked out. We began to load up and when we came back for our final things, the door was partially opened and couldn't be closed again. It wasn't even 8 am.

2026-03-20 • via Nuitee
J
John • couple • us
10
2026-03-19 • via Nuitee
J
Janet • solo_traveller • us
8
My stay was exactly what I wanted.
Pros:

The bathroom was exceptional. Appeared to be recently redone. The bedroom had a very low bed which was not ideal for a person with disabilities, but everything else was good.

Cons:

The drive up appearance left a lot to be desired. I had to guess at where was the main entrance!

2026-02-25 • via Nuitee
G
Garry • family_with_children • us
10
2026-01-24 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-01-22 • via Nuitee