Mercure Caen Centre Port De Plaisance

Hotels
Mercure
8.4 (1125 reviews)
1 rue de Courtonne , Caen , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Parking not free
Some maintenance issues

Categories

Cleanliness
7.74
Some guests reported issues like a clogged sink and room needing refreshment.
Service
9.21
Many reviews praised the staff for being friendly and helpful.
Location
8.75
Conveniently located near restaurants and city attractions.
Room Quality
8.2
Generally comfortable rooms, but some noted minor maintenance issues.
Amenities
7.73
Limited amenities; some guests mentioned lack of free parking and basic items like tissues.
Value for Money
8.19
Guests felt the quality matched the price, though some found it a bit pricey.
Food and Beverage
8.74
Breakfast received positive remarks for its quality and selection.
Overall Experience
8.61
Overall positive experiences, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:16

Property Description

Stunning Marina-Facing Location
Located just 5 minutes from the city center, Mercure Caen Centre Port De Plaisance offers elegant accommodation with modern amenities. The newly renovated hotel boasts stylish guestrooms, some with marina views and Italian showers.

Convenient Facilities
Guests can enjoy complimentary access to the on-site fitness center and make use of the charging stations for electric cars. With buses and trams a mere 3 minutes away, exploring the city and nearby attractions like the D-day Landing Beaches is hassle-free.

Accessible Transportation
Perfect for both leisure and business travelers, this Mercure hotel provides easy access to public transportation, ensuring a seamless stay in Caen. Book now to experience comfort and convenience at Mercure Caen Centre Port De Plaisance.

Important information:

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.4
Based on 1125 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.61
J
Jean Louis couple fr
8
séjour très agréable
Pros:

situation géographique, possibilité de disposer d'une salle de fitness, proximité des centres d'intérêt, accueil du personnel, insonorisation des chambres

Cons:

difficile de régler la température des chambres, deux pannes d'électricité pendant le séjour

2026-04-15 via Nuitee
O
Oksana couple ua
10
It was a nice day experience!
Pros:

Location and service was great!

Cons:

Conditioning system was not working!

2026-04-12 via Nuitee
B
Béatrice couple fr
10
Pros:

Accueil tres agréable..et l emplacement tres pratique..j recommande

2026-04-09 via Nuitee
P
Paul couple gb
8
2026-04-07 via Nuitee
S
sebastien couple fr
10
On y retournera
Pros:

L’emplacement et la propreté. Un merci spécial à Kasey à la réception et Sabine la gouvernante qui ont répondu à notre demande spécifique en nous proposant la chambre répondant parfaitement à nos besoins.

Cons:

Rien

2026-04-06 via Nuitee
O
Olivier couple ch
8
2026-04-06 via Nuitee
S
Simon solo_traveller gb
7
2026-04-05 via Nuitee
R
Ruta couple gb
9
2026-04-04 via Nuitee
R
ricardo joaquim couple br
9
Pros:

Ótimo hotel: localização, cafe da manhã, facilidade de check in, resolutivo

Cons:

Sem observação negativa

2026-04-02 via Nuitee
H
Henri couple nl
8
2026-04-01 via Nuitee
M
Mikael extended_group se
8
2026-03-30 via Nuitee
A
Athanasios couple be
10
Pros:

The underground parking is very good, one of the best I have found in French city-center hotels. Only when exiting to turn right on the street, that is a bit tight, and it is best if your passenger gets out and directs you.
Otherwise, nice rooms, nice breakfast, very nice stuff, good location.

2026-03-29 via Nuitee
C
Christopher couple fr
8
2026-03-26 via Nuitee
N
nathalie couple fr
9
Pros:

L emplacement est idéal pour visiter caen. Et la chambre est grande.

Cons:

L' insonorisation est à améliorer

2026-03-26 via Nuitee
N
nicolas couple fr
7
Agréable nuitée
Pros:

Propreté - Localisation

Cons:

Tarif parking et petit déjeuner (même que celui de l'IBIS) assez onéreux

2026-03-25 via Nuitee
B
Béatrice couple fr
10
2026-03-25 via Nuitee
D
Daniela solo_traveller it
8
Hotel piacevole e centrale
Pros:

La colazione era ottima e ricca,
la camera spaziosa e confortevole e con una bella vista sul porto e sul centro.
Molto vicino a piedi al castello di Caen.

Cons:

Forse avrei aggiunto un po’ di varietà per i prodotti da bagno essendo un albergo di categoria, ma
in generale è stata un’ottima esperienza!

2026-03-22 via Nuitee
C
Cyril couple fr
8
2026-03-21 via Nuitee
C
CATHY solo_traveller fr
6
Mauvais rapport qualité prix
Pros:

Rien

Cons:

Déco sombre et froide, l’établissement est en travaux sans que ce soit indiqué préalablement

2026-03-19 via Nuitee
Y
YVES couple fr
4
Très déçu de notre expérience dans cet hôtel.
Pros:

La chambre est spacieuse.

Cons:

1- Nous n'avons pas été informés que l'hôtel était en travaux de remplacement des moquettes contrairement à ce que le réceptionniste a affirmé. Nous avons donc dû emprunter les locaux de l'hôtel Ibis attenant à l'hôtel Mercure (réception, couloirs, salle du petit déjeuner). Malgré cela, les petits déjeuners nous ont été facturés au tarif de l'hôtel Mercure.
2- Nous avions demandé une chambre au calme et on nous a attribué une chambre sur le port ce qui nous a valu d'être réveillé par les bruits du dehors (fêtards...). Les fenêtres double vitrage filtraient mal les bruits.

2026-03-18 via Nuitee