Mercure Caen Centre Port De Plaisance

Hotels
•
Mercure
8.4 (1184 reviews)
1 rue de Courtonne , Caen , FR
+33 2 31 47 24 24

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great central location
Friendly, helpful staff
Underground/secure parking available
Comfortable and spacious rooms
Pet-friendly welcome
Generally clean and welcoming
Cons:
Bad smell reported in some bathrooms
Nighttime noise from nearby bars/central location
Breakfast perceived as expensive or not to all tastes
Pillows/mattress quality concerns
Parking fees and unclear management
Some rooms show wear (doors, frames) and low lighting; missing hooks/bottled water

Categories

Cleanliness
7.4
Mixed signals: several guests noted the hotel is clean and comfortable, but there are specific complaints about a bad smell in some bathrooms and linens/room details needing more attention.
Service
9.4
Consistently praised: many reviews highlight warm, helpful and welcoming staff (several named employees), attentive reception and genuinely friendly service, including pet welcome.
Location
9.2
Very positive: repeatedly described as central, well placed for walking to the city centre, restaurants and sights; ideal for stopovers.
Room Quality
8.1
Generally comfortable and spacious, but some guests report tired decor, worn doors/frames, low lighting, and issues with pillows/mattress comfort.
Amenities
8.3
Good provision of practical amenities: underground/secure parking, water dispenser, pet-friendly policies; some missing items (no bottled water in rooms, limited hooks/towel racks) and occasional unclear parking management.
Value for Money
7.9
Mixed: many find the stay worth it for location and service, but recurring comments that breakfast and parking can feel overpriced reduce perceived value.
Food and Beverage
7.8
Varied feedback: some guests praise the breakfast as very good, others find it overpriced or not to their taste; overall inconsistent impressions.
Overall Experience
9.1
Predominantly positive: most reviewers describe a pleasant, comfortable and welcoming stay and would return, despite isolated issues (noise, bathroom smell, some wear).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Stunning Marina-Facing Location
Located just 5 minutes from the city center, Mercure Caen Centre Port De Plaisance offers elegant accommodation with modern amenities. The newly renovated hotel boasts stylish guestrooms, some with marina views and Italian showers.

Convenient Facilities
Guests can enjoy complimentary access to the on-site fitness center and make use of the charging stations for electric cars. With buses and trams a mere 3 minutes away, exploring the city and nearby attractions like the D-day Landing Beaches is hassle-free.

Accessible Transportation
Perfect for both leisure and business travelers, this Mercure hotel provides easy access to public transportation, ensuring a seamless stay in Caen. Book now to experience comfort and convenience at Mercure Caen Centre Port De Plaisance.

Important information:

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Location

Guest Reviews

8.4
Based on 1184 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.2
Room Quality: 8.1
Amenities: 8.3
Value for Money: 7.9
Food and Beverage: 7.8
Overall Experience: 9.1
C
Catherine • couple • gb
8
A very pleasant, clean and comfortable hotel with excellent staff and ideal stopover.
Pros:

Great location. Extremely warm, helpful and welcoming young team on reception.

Cons:

It is noisy outside at night, but that’s to be expected for such a central location.

2026-10-30 • via Nuitee
A
Adam • family_with_children • gb
3
Not good
Pros:

Location.

Cons:

The smell in the bathrooms was terrible

2026-10-27 • via Nuitee
A
Arrhur • couple • gb
8
Good for an overnight stay
Pros:

Location

Cons:

Nothing

2026-10-26 • via Nuitee
G
GERARD • couple • fr
8
Pros:

Un hotel charmant, bien placé, confortable et avec un accueil agréable.

Cons:

Pas de bouteille d'eau dans notre chambre malgré des gobelets mis a disposition

2026-10-26 • via Nuitee
S
Sylvain • couple • ch
8
Plaisant, nous reviendrons avec plaisir.
Pros:

Le personnel de nuit et de jour très professionnel et sympathique. Parking pratique. Très bien placé.

Cons:

L'hôtel a été refait il y a quelques années mais fait un peu vieillot. Dans les chambres, les portes et cadres on bien vécu.

2026-10-26 • via Nuitee
Éric • couple • fr
8
Séjour correct
Pros:

Bien situé
Conforme au standard des autres mercure
Parking souterrain disponible

Cons:

Petit déjeuner juste moyen
Chambre peut-être un peu triste

2026-10-22 • via Nuitee
J
Janet • extended_group • gb
8
Very comfortable and welcoming
Pros:

Their welcome for my dog was warm and genuine.
The staff in general were exceptionally friendly and helpful

Cons:

The breakfast wasn’t to my taste

2026-10-15 • via Nuitee
P
Patricia • couple • fr
7
2026-10-14 • via Nuitee
E
evann • couple • fr
10
2026-10-14 • via Nuitee
R
Robert • couple • pl
10
2026-10-12 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Pros:

Emplacement, la gentiesse du personnel

Cons:

Pas assez de lumiere dans la chambre.
Et faudrait des porte manteaux derrier la porte de la chambre poue pouvoir depose sont pyjama le.matin, et un porte serviette visage, mains a cote du lavabo. Ont devait le depose sur le contoir du labavo.

2026-10-11 • via Nuitee
J
Jorge Harambure • solo_traveller • uy
10
Cómodo y bien ubicado
Pros:

La ubicacion y las instalaciones.

Cons:

Nada

2026-10-11 • via Nuitee
D
Denis • solo_traveller • ch
8
2026-10-09 • via Nuitee
M
Mbambi Junior • couple • fr
10
Passer un très bon moment
Pros:

Très bel établissement

Cons:

Rien à signaler

2026-10-08 • via Nuitee
B
binet • couple • fr
10
2026-10-08 • via Nuitee
L
laurie • extended_group • fr
10
2026-10-07 • via Nuitee
A
ANDREA • couple • it
8
2026-10-07 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Great location, easy parking, clean

Cons:

All good

2026-09-18 • via Nuitee
K
Kristiane • couple • de
8
Pros:

Zentral und schön gelegen; gute Restaurants fussläufig; Garage vorhanden.

2026-09-17 • via Nuitee
V
Viacheslav • solo_traveller • me
7
2026-09-17 • via Nuitee