Mercure Caen Centre Port De Plaisance

Hotels
Mercure
8.4 (1187 reviews)
1 rue de Courtonne , Caen , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Parking not free
Some maintenance issues

Categories

Cleanliness
7.74
Some guests reported issues like a clogged sink and room needing refreshment.
Service
9.21
Many reviews praised the staff for being friendly and helpful.
Location
8.75
Conveniently located near restaurants and city attractions.
Room Quality
8.2
Generally comfortable rooms, but some noted minor maintenance issues.
Amenities
7.73
Limited amenities; some guests mentioned lack of free parking and basic items like tissues.
Value for Money
8.19
Guests felt the quality matched the price, though some found it a bit pricey.
Food and Beverage
8.74
Breakfast received positive remarks for its quality and selection.
Overall Experience
8.61
Overall positive experiences, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:16

Property Description

Stunning Marina-Facing Location
Located just 5 minutes from the city center, Mercure Caen Centre Port De Plaisance offers elegant accommodation with modern amenities. The newly renovated hotel boasts stylish guestrooms, some with marina views and Italian showers.

Convenient Facilities
Guests can enjoy complimentary access to the on-site fitness center and make use of the charging stations for electric cars. With buses and trams a mere 3 minutes away, exploring the city and nearby attractions like the D-day Landing Beaches is hassle-free.

Accessible Transportation
Perfect for both leisure and business travelers, this Mercure hotel provides easy access to public transportation, ensuring a seamless stay in Caen. Book now to experience comfort and convenience at Mercure Caen Centre Port De Plaisance.

Important information:

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.4
Based on 1187 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.61
E
Eugène solo_traveller fr
8
2026-06-26 via Nuitee
C
Carsten couple de
8
2026-06-24 via Nuitee
G
Günter solo_traveller de
9
2026-06-23 via Nuitee
K
Karine solo_traveller fr
7
2026-06-23 via Nuitee
B
Bader solo_traveller ae
1
Pros:

Every thing was good except the air conditioning .

Cons:

The air conditioning was so bad … and I didn’t sleep so I’ve checked out early because of the air conditioning …

2026-06-23 via Nuitee
X
Xavier couple fr
8
Agréable
Pros:

Simple mais propre

2026-06-22 via Nuitee
F
Federico family_with_children fr
4
Pros:

petit dejeuner

Cons:

Madame, Monsieur,
Je me permets de vous écrire afin de vous faire part de mon mécontentement suite à notre séjour dans votre établissement le week-end du 19/20 juin.
Nous avions choisi de quitter Paris en raison de la canicule et avons réservé une chambre triple/familiale chez vous, espérant ainsi bénéficier d’un meilleur confort, notamment grâce à la climatisation. Malheureusement, nous avons constaté que la climatisation ne fonctionnait que dans la zone du canapé-lit (occupée par notre enfant), mais pas dans la chambre principale. Malgré notre demande auprès de votre personnel en soirée (vers 22h30/23h00), il n’a pas été possible de résoudre le problème, la seule solution proposée ayant été d’ouvrir la fenêtre, ce qui aurait entraîné des nuisances sonores provenant de la rue.
Résultat : nous avons dû supporter une chaleur similaire à celle que nous cherchions justement à éviter à Paris, avec seulement quelques degrés de moins.
Au vu du prix de la chambre (300 € la nuit), il me semble évident que la climatisation doit fonctionner correctement. Je sollicite donc un geste commercial en dédommagement de ce désagrément.
Je vous remercie par avance pour votre retour et pour la prise en compte de ma demande.

2026-06-22 via Nuitee
A
Alain solo_traveller fr
8
Pros:

Cadre et le port

2026-06-21 via Nuitee
R
Robin couple ca
9
2026-06-21 via Nuitee
M
Marie Hélène solo_traveller fr
8
2026-06-20 via Nuitee
J
Jee-ho solo_traveller fr
9
2026-06-18 via Nuitee
T
Tony couple fr
9
Très bon séjour dans un hôtel à proximité de tout
Pros:

L’emplacement, la propreté, le style de l’hôtel le calme de l’hôtel

Cons:

Rien

2026-06-18 via Nuitee
S
Serge-Philippe family_with_children fr
10
2026-06-14 via Nuitee
J
Jan solo_traveller nl
9
Pros:

Mooi schoon hotel, mooie locatie, prima bediening.

Cons:

Helemaal niets!!!!

2026-06-13 via Nuitee
A
AURELIO couple it
7
Non lo consiglio , poca attenzionalita’ al cliente
Pros:

La posizione centrale Garage comodo a pagamento

Cons:

La camera piccola con una piccola finestrella, molto rumorosa . Il ristorante per noi non era disponibile perché riservato ai gruppi ed al bar erano a disposizione solo piccoli snack non abbiamo fatto colazione

2026-06-09 via Nuitee
B
bernard solo_traveller fr
9
Étape d'un soir agréable
Pros:

Bonne climatisation. Super télévision grand grand écran

Cons:

Pas de bouteille d'eau minérale gratuite dans la chambre. Un peu sombre le soir.

2026-06-08 via Nuitee
E
Erik solo_traveller de
9
Pros:

Zentrale Lage, Top Rezeption

2026-06-08 via Nuitee
M
mathieu solo_traveller fr
10
2026-06-07 via Nuitee
R
Robert solo_traveller cz
9
2026-06-07 via Nuitee
D
Daniela couple it
9
Pros:

Dimensioni e arredi della stanza. Pulizia impeccabile.
Gentilezza e professionalità dello staff.
Posizione dell'hotel.

Cons:

Nulla

2026-06-06 via Nuitee