Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark

Hotels
•
Comfort
7.8 (535 reviews)
8051 Peach Street , Erie , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Pets allowed
Heated pool
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing in dining areas
Food delivered to guest room
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Decent breakfast options
Cons:
Dirty rooms
Leaks in the room
Bad odors
Lack of amenities

Categories

Cleanliness
5.66
Numerous mentions of dirty rooms, hair in tub, and mildewy smells indicated a significant cleanliness issue.
Service
9.13
Friendly and helpful staff was consistently praised throughout the reviews.
Location
8.67
Location was favorably mentioned, though some issues related to amenities nearby.
Room Quality
7.12
Rooms were described with some positives like comfort, but the complaints about leaking and noise detracted from the score.
Amenities
7.65
Amenities such as the connected water park received mixed feedback regarding accessibility and cleanliness.
Value for Money
7.61
Fair pricing was mentioned, but cleanliness issues affected value perceptions.
Food and Beverage
8.16
Breakfast was generally well-received, but there's room to improve variety and quality.
Overall Experience
8.43
Mixed reviews leading to an average experience; positive notes balanced by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:10

Property Description

Convenient Location
The Comfort Inn & Suites Erie is strategically positioned off Interstate 90, offering easy access to Splash Lagoon and key attractions like the Erie Zoo and Erie Insurance Arena.

Impressive Amenities
Guests can enjoy complimentary high-speed Wi-Fi, a 24-hour fitness center, and an indoor heated pool. The hotel also provides conveniences like free shuttle service, fresh coffee round the clock, and in-room coffee makers.

Comfortable Accommodations
Each guest room is equipped with essential amenities including a coffee maker, hair dryer, and cable TV with HBO. For added security, laptop-sized safes are available for a nominal fee.

Experience convenience, comfort, and entertainment at Comfort Inn & Suites Erie. Book now to secure your stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 535 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.43
V
Vickie • couple • us
2
2026-04-10 • via Nuitee
J
John • family_with_children • us
9
2026-04-10 • via Nuitee
H
Heather • family_with_children • us
7
2026-04-07 • via Nuitee
R
Rodriguez • family_with_children • us
10
Muy bueno
Pros:

Todo bien

Cons:

La habitation olia a humedo

2026-04-05 • via Nuitee
D
Douglas • extended_group • us
10
2026-04-04 • via Nuitee
P
Patti • family_with_children • us
9
2026-03-25 • via Nuitee
N
nicksU3217OZ • Family
2
Do yourself a favor—do not stay here
Pros:

Do yourself a favor—do not stay here.
I’ve seen my share of rough places, but this was easily one of the most unsettling hotel experiences I’ve ever had. At first glance, it almost seems passable—like someone rushed through a surface-level cleaning—but it doesn’t take long to realize how deeply neglected everything really is.
The real issue? The beds.
The sheets looked like they hadn’t seen a washing machine in far too long. Stains—clearly bodily fluids, including what appeared to be fecal matter—were visible and impossible to ignore. This wasn’t just a small oversight; it was downright disturbing and completely unacceptable for any place expecting guests to sleep there.
Beyond that, the entire property feels worn down and poorly maintained, like it’s been left to deteriorate without care. Even worse, there was no staff available when needed—no one at the front desk, no one answering calls. When issues come up (and they will), you’re essentially on your own.
This place doesn’t just need a deep clean—it needs serious attention, better management, and staff who are actually present.
Save yourself the headache (and the horror). Stay somewhere else.

2026-03-23 • via Tripadvisor
R
Racheal • family_with_children • ca
3
Pros:

The location was convenient, the indoor pool was also nice. Lastly, the staff were amazing.

Cons:

The room had a strong stale, unpleasant odor and was not clean. There was hair in the shower and noticeable dust on the surfaces. I ended up wiping down the countertops myself with disinfectant wipes. The carpets also smelled bad, making it very uncomfortable to sleep. When I reported the issue, the front desk they offered a spray to mask the odor. The smell coming from the sink drain was especially overwhelming.

2026-03-18 • via Nuitee
A
Adkins • family_with_children • us
8
2026-03-15 • via Nuitee
K
Kishan • family_with_children • us
10
2026-03-14 • via Nuitee
A
Allison • family_with_children • us
6
Pros:

The layout of the room, the large bathroom, convenience for Splash Lagoon!

Cons:

Very outdated facilities could use a little TLC. the room, specifically the bathroom, needs a thorough cleaning. There was left over shampoo on the wall of the shower in multiple spots.

2026-03-02 • via Nuitee
J
Jody • family_with_children • us
2
2026-03-02 • via Nuitee
G
Genalyn • family_with_children • ca
6
Pros:

Bed are comfortable.

Cons:

The staff are quite rude. Maybe because we are Asian? They dont know how to greet their guests and not friendly.

2026-02-23 • via Nuitee
C
Courtney • family_with_children • us
4
Pros:

The only plus was the bed was comfortable and it was connected to the waterpark.

Cons:

I sent in multiple reports about the stay. There was food on the ground in the closet, dead flies and dust on the windowsill. There were dirty plastic bags shoved under the bed. I went to make coffee and when I filled the keurig with water mold poured out. There was no do not disturb sign was left in the room and the next morning as I was in the bathroom room service was banging on the door to come clean, said he didn’t know someone was staying again. Called the front desk for the do not disturb sign and no one brought one so I had to get one from the cleaning ladies.

The breakfast was only open on one side and the line was so long and the food wasn’t even freshly stocked. Just a total let down all around.

2026-01-25 • via Nuitee
L
Lindsey • family_with_children • us
6
Clean, friendly staff, but needs some updating.
Pros:

Location and free breakfast in the morning

Cons:

My daughters and I had to take not so hot showers.

2026-01-20 • via Nuitee
B
Benjamin • extended_group • us
1
Not a great 4th of July 2025 experience at this hotel
Cons:

I wasn't notified that I had to let the front desk know myself by 11am that I wanted my room cleaned since I was staying for 2 day's. People out front sitting in their car's or in the tailgate of their trucks smoking weed. I let the front desk know I had asthma and it was very rude. Also let front desk know that the person above our room was stomping across floor late night and early morning both nights we slept not that great. This was my worst experience. Especially on a holiday.

2026-01-19 • via Nuitee
J
Jill • family_with_children • us
10
Pros:

Great breakfast! Wonderful staff

2026-01-19 • via Nuitee
D
danielle • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kiley • family_with_children • us
3
There are many other options. This place needs a good cleaning
Pros:

Clean sheets and the pool was nice but those are bare minimum

Cons:

The shower was moldy and still have lots of hair from the last person making me feel like it was not cleaned. Our tv did not work and the screws that had previously secured it to the dresser were pulled out so the tv tipped back. I called the front desk to help me figure it out but they didn’t have maintenance or another room available.

2026-01-19 • via Nuitee
G
Gil • solo_traveller • us
8
Very nice planning next visit already
Pros:

Breakfast very good the first day and dropped off each day through the middle of the week

Cons:

Unable to access pool from my patio door was locked staff members had no key I am a seasoned adult that would enjoy access during POOL HOURS as my room and adjacent room would only have access through door

2026-01-19 • via Nuitee