Comfort Inn & Suites Erie - Splash Lagoon Indoor Waterpark

Hotels
•
Comfort
7.2 (448 reviews)
8051 Peach Street , Erie , US
+1 814-315-3669

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Large, heated pool and hot tub
Friendly and accommodating staff
Convenient location near water park, restaurants and shopping
Included breakfast/buffet appreciated by many
Affordable pricing
Cons:
Serious cleanliness issues reported (stains, blood, unclean rooms)
Inconsistent or missing housekeeping/service on some stays
Breakfast quality and start time complaints
No elevator; mobility/stroller/luggage inconvenience
Some rooms have old or malfunctioning equipment (AC, clocks, beds)

Categories

Cleanliness
4.5
Multiple reviews report very poor cleanliness (blood on bed, stains on comforter, gum on carpet, dirty towels, reports of unclean rooms) despite a few mentions of rooms being clean.
Service
8.8
Staff frequently described as efficient, friendly and accommodating (assisted with missing reservation, praised specific staff members), though some guests reported unresponsive housekeeping and a few check-in issues.
Location
8.5
Consistently praised for proximity to Splash Lagoon, restaurants, shopping and central locations; occasional complaint about highway noise but overall a strong location sentiment.
Room Quality
6.5
Mixed: some guests liked room size and executive suites, others reported uncomfortable beds, small rooms for larger parties, old or malfunctioning AC and broken room items.
Amenities
8.2
Pool and hot tub repeatedly praised (large heated pool, good pool), easy walk to water park; complaints about pool hours, lack of elevator and narrow waterpark staircase but overall amenities are a highlight.
Value for Money
7
Price noted as good by several guests and breakfast included was appreciated, though some would pay more for a cleaner property, indicating mixed perceptions of value.
Food and Beverage
7.1
Breakfast included and buffet praised by many, though some guests reported poor quality items (bad bananas, dry muffins, eggs) and timing complaints (breakfast starts too late for some).
Overall Experience
7
Overall mixed experience: many guests report a good stay and plan to return thanks to staff, pool, and location; others report severe cleanliness and housekeeping issues that significantly impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
The Comfort Inn & Suites Erie is strategically positioned off Interstate 90, offering easy access to Splash Lagoon and key attractions like the Erie Zoo and Erie Insurance Arena.

Impressive Amenities
Guests can enjoy complimentary high-speed Wi-Fi, a 24-hour fitness center, and an indoor heated pool. The hotel also provides conveniences like free shuttle service, fresh coffee round the clock, and in-room coffee makers.

Comfortable Accommodations
Each guest room is equipped with essential amenities including a coffee maker, hair dryer, and cable TV with HBO. For added security, laptop-sized safes are available for a nominal fee.

Experience convenience, comfort, and entertainment at Comfort Inn & Suites Erie. Book now to secure your stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Location

Guest Reviews

7.2
Based on 448 reviews
Cleanliness: 4.5
Service: 8.8
Location: 8.5
Room Quality: 6.5
Amenities: 8.2
Value for Money: 7
Food and Beverage: 7.1
Overall Experience: 7
J
Josue • solo_traveller • us
10
2026-10-31 • via Nuitee
C
Charles • family_with_children • us
10
Good time with family
Pros:

Good and filling good selection the grandchildren loved it

Cons:

More time to stay

2026-10-26 • via Nuitee
M
Miranda • family_with_children • us
10
2026-10-21 • via Nuitee
G
Gourley • solo_traveller • us
10
Very nice place, affordable, friendly, and convienent.
Pros:

The staff was efficient and friendly. The hotel was quiet except for the highway only a few hundred yards away.
The room was clean and temperature easy to adust. Included breakfast was great.

Cons:

They did not have my Booking.com reservation. Fortunately, I had my receipt from Booking.com and they accomondated me. I don't know whose fault that was.

2026-10-07 • via Nuitee
O
Ortega • solo_traveller • us
10
Pros:

Todo bien limpiecito

Cons:

El desayuno riquísimo

2026-09-05 • via Nuitee
J
John • solo_traveller • us
7
Good
2026-09-04 • via Nuitee
N
Nicole • solo_traveller • us
10
Pros:

The large heated pool

Cons:

N/A

2026-09-01 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

Pool and walk to water park was short. Clean facility, breakfast was hot and loaded even with a crowd. Rooms were nice and they accommodated our conjoining room.

Cons:

No elevator for luggage or stroller for kids,
The watermark could use a wider staircase for the three rides that require three lanes on one staircase it's a little to small.

2026-09-01 • via Nuitee
N
Napoles • extended_group • us
8
2026-08-27 • via Nuitee
B
Brenda • family_with_children • us
3
It was a one and done for us
Pros:

The location close to the splash lagoon

Cons:

They never serviced our room for 3 days. Had to go to the front desk and request service that we still never received

2026-08-25 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

I loved the staff especially Mrs Brenda and the executive suits are awesome

Cons:

Time to use the pool. It closed to early.

2026-08-23 • via Nuitee
M
Michayla • solo_traveller • us
8
2026-08-22 • via Nuitee
M
Michayla • couple • us
8
It was an overall good experience and I will be staying again.
Pros:

I liked the location. Very central to my work place and eatery’s. I liked the pool and the staff.

Cons:

I disliked that breakfast doesn’t start until 6:30. Some of the working class has to be there by 6. I disliked that there is no “adult” time in the pool from 10p-12a. For the adults to get a swim in without being hit with flying footballs or splashed by kids jumping in.

2026-08-22 • via Nuitee
R
Rasheed • family_with_children • us
4
Cons:

Power kept going out i lost my work documents

2026-08-20 • via Nuitee
N
Nagaraja • solo_traveller • us
8
Pros:

Good

Cons:

Good

2026-08-17 • via Nuitee
R
Richard • family_with_children • us
9
We made our way
Pros:

Was near restaurants and shopping and most staff were Pleasent.

Cons:

Had to ask for towels and conditioner which was left in room could not install conditioner on wall. Dirty towels left in bathroom and garbage taken out by myself. Stayed 6 days no room service

2026-08-15 • via Nuitee
J
Jaime • family_with_children • us
7
2026-08-14 • via Nuitee
J
José • family_with_children • us
8
2026-08-14 • via Nuitee
A
Amy • couple • us
9
It was a good day as usual
Pros:

It is our favorite hotel to stay at in Erie. We love the pool and hot tub. The location is perfect.

Cons:

We have no complaints

2026-08-11 • via Nuitee
B
Barb • family_with_children • us
8
2026-08-11 • via Nuitee