Sonesta Select Atlanta Cumberland Galleria Ballpark

Hotels
Sonesta Hotels
8.1 (2325 reviews)
3000 Cumberland Boulevard , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Comfortable beds
Cons:
Dirty rooms
Unwelcoming staff
High parking fees

Categories

Cleanliness
7.06
Multiple mentions of dirty rooms and lack of cleanliness.
Service
8.53
Some reviews noted unwelcoming staff and issues but overall service was acceptable.
Location
9.57
Many reviews praised the great location of the hotel.
Room Quality
8.02
Mixed reviews, with comments on outdated and crammed rooms.
Amenities
7.55
Limited amenities and parking fees mentioned, but some positive feedback as well.
Value for Money
8.01
Some guests felt they received fair value while others disagreed due to hidden fees.
Food and Beverage
7.56
Reviewers noted limited breakfast options and additional charges for meals.
Overall Experience
8.53
Overall enjoyable stay for many but with several noted complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:00

Property Description

Convenient Location
Situated in the Atlanta suburbs opposite Cumberland Mall, Sonesta Select Atlanta Cumberland Galleria offers easy access to shopping and entertainment options.

Comfortable Accommodations
All smoke-free rooms at this Georgia hotel are well-equipped with modern amenities including a cable TV, small refrigerator, and a work desk, ensuring a comfortable stay for guests.

Great Dining Options
Guests can enjoy classic American cuisine at The Commons at Sonesta Select, where breakfast is served daily in a casual setting.

Book your stay at Sonesta Select Atlanta Cumberland Galleria for a relaxing and enjoyable experience in Georgia.

Important information:

5.00 USD State Recovery Fee, is not included in the price. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75, per stay applies. Please note that a maximum of 2 pets are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.1
Based on 2325 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
S
Sandra couple us
9
Decent... and convenient..
Cons:

Parking was excluded and was not provided prior to booking. Should not hace to pay additional for parking when staying at a 4 star 🙄 hotel. This was totally blindsided

2026-02-14 via Nuitee
C
courtney solo_traveller us
10
Pros:

Across the street from the mall

2026-02-14 via Nuitee
T
Torrell couple us
10
2026-02-12 via Nuitee
C
Cromwell couple gb
8
2026-02-11 via Nuitee
C
Cleide couple us
10
2026-02-10 via Nuitee
S
Soshiro solo_traveller us
9
Good staff and comfortable hotel
Pros:

Clean quiet good location

2026-02-10 via Nuitee
C
Cleide couple us
10
2026-02-10 via Nuitee
K
KENNETH family_with_children us
7
2026-02-09 via Nuitee
T
Turner solo_traveller us
10
Pros:

Good everything

Cons:

Location and great services

2026-01-31 via Nuitee
K
Kelly couple us
6
2026-01-30 via Nuitee
J
Jennifer solo_traveller us
2
2026-01-29 via Nuitee
A
Amelia couple hn
8
2026-01-27 via Nuitee
S
Sherron couple us
7
Pros:

The bed

Cons:

Had to pay for everything, a late check out, parking, breakfast

2026-01-26 via Nuitee
D
Destiny solo_traveller us
10
Pros:

Friendly staff and clean environment

2026-01-22 via Nuitee
L
Lakia family_with_children us
10
Pros:

Everything

2026-01-22 via Nuitee
U
Upshaw couple us
10
Pros:

From the moment I walked in and towards the front desk Carlos greeted me with a smile and set the tone for my entire stay. Give that man a promotion and a pay raise!

2026-01-22 via Nuitee
D
Darlene couple us
10
Pros:

Didn’t have breakfast

Cons:

The lady that checked us in act like she was brand new

2026-01-20 via Nuitee
D
Demarkeiz couple us
8
2026-01-20 via Nuitee
K
Kevin solo_traveller us
7
Cons:

Front desk was understaffed for a Friday afternoon. Only one clerk on duty with a line of guests waiting to check in. Totally unacceptable. Front desk lady was cold attitude and not friendly at all.

2026-01-20 via Nuitee
M
Marcia couple us
9
2026-01-20 via Nuitee