Quality Inn & Suites Montebello - Los Angeles

Hotels
•
Quality Inn
7.1 (476 reviews)
7709 Telegraph Road , Montebello , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful receptionist
Nice pool
Cons:
Cleanliness issues
Poor breakfast quality
Uncomfortable sofa bed
Unexpected charges

Categories

Cleanliness
5.96
Multiple reviews indicate cleanliness issues, including bed bugs and outdated conditions.
Service
8.43
Staff generally received praise for being helpful and kind.
Location
7.97
Overall positive remarks about the location being convenient.
Room Quality
6.92
Rooms were clean, but complaints about the sofa bed quality were noted.
Amenities
7.75
Offerings such as a pool and breakfast were appreciated.
Value for Money
6.91
Mixed feelings about pricing and unexpected charges.
Food and Beverage
6.46
Breakfast was described as cold and unsatisfactory.
Overall Experience
6.43
General sentiments were mixed with certain positive aspects but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:10

Property Description

Convenient Location
Located near popular attractions like Commerce Casino and Downtown Los Angeles, the Quality Inn and Suites Montebello offers easy access to key destinations.

Complimentary Amenities
Enjoy a Free Hot Breakfast and high-speed Internet access during your stay at the hotel, adding extra value to your visit.

On-Site Facilities
With an on-site restaurant, outdoor pool, laundry services, exercise center, and meeting facilities for up to 300 people, the Quality Inn & Suites Montebello ensures a comfortable and convenient stay for both leisure and business travelers.

Book your stay at the Quality Inn and Suites Montebello now to experience these fantastic amenities and more!

Important information:

A valid credit card in the guest's name is required at check in. Name on guest credit card must match reservation. All reservations are subject to a valid credit card with a minimum deposit. Please contact property for full details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 14 years old and over stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 476 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.97
Room Quality: 6.92
Amenities: 7.75
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 6.43
A
Amber • family_with_children • us
6
2026-07-11 • via Nuitee
R
Rafael • solo_traveller • us
10
2026-07-07 • via Nuitee
A
Amanda • family_with_children • us
5
Reminded me of the 90’s with the decor. All the employees were very nice.
Pros:

It was available at short notice for a July 4th weekend.

Cons:

Kept having to call maintenance for a broken toilet. Finally fixed on our 2nd day.

2026-07-07 • via Nuitee
L
Louis • couple • us
8
2026-07-06 • via Nuitee
D
diva • family_with_children • us
7
Pros:

El personal del hotel super amable

Cons:

Esta in poco sucio, y tiene que hacer request para que limpien el cuarto

2026-07-06 • via Nuitee
R
Reyna • extended_group • us
6
Hotel de paso con un pésimo desayuno
Pros:

Es un hotel cómodo pero muy austero con el inmueble muy viejitos

Cons:

Tuve que dejar un depósito de 100 dlls los dejé en efectivo se me olvidó recogerlos por la prisa el hotel no me dio opción de devolución más que solo personalmente así lo bueno fue que en 2 semanas te iba viaje a los Ángeles otra vez y tuve que pasar a recoger ese dinero lo que me hace pensar (si alguna persona viaja desde más lejos y no puede regresar entonces pierde su dinero .)

2026-07-04 • via Nuitee
J
juan carlos • family_with_children • ar
4
La atencion de el personale fue excelente pero la limpieza de la habitacion nunca se hiza
Pros:

La atencion del personal y la ubicacion

Cons:

La limpieza de la habitacion Anuncia que se hara dia por medio pero en los 3 dias que estuvimos nunca fueron a limpiarla

2026-07-03 • via Nuitee
L
Luis • extended_group • us
7
It was ok
Pros:

Close to family

Cons:

Main lobby look dirty

2026-07-03 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Sergio • solo_traveller • us
3
2026-07-03 • via Nuitee
O
opart • solo_traveller • us
7
Pros:

The facility looks older, but clean. Didn't smell . Good value

2026-07-02 • via Nuitee
L
Leticia • family_with_children • us
9
so far this is our favorite place to stay. Is close to our family.
Pros:

The service at the front desk of our room. And yes, the sofa bed was clean and did not smell.

Cons:

out in the hallway was a very strong smell of marijuana. and the people that hang around the parking lot make me uncomfortable'

2026-06-26 • via Nuitee
E
Elsa • extended_group • us
8
Muy padre y muy bonito todo
Pros:

Buena ubicación solo uno un problema al reservar exactamente no dise tamaño de camas y cuando llegue avía reservado matrimonial yo quería queen or king después de eso todo muy bien

Cons:

Tamaño de camas

2026-06-26 • via Nuitee
M
Mary June • family_with_children • ca
5
It was okay.
Pros:

The staff were amazing. Very respectful and professional.

Cons:

Breakfast was bland. The staff was amazing though. Overall the smell was musty, the air conditioning didn't get really cold until our 2nd day. When we asked for extra towels, it didn't arrive, we weren't told to get it at the front desk. I've been to many Quality Inn and i like this location the least of all.

2026-06-22 • via Nuitee
A
Akhror • solo_traveller • us
8
All over we are satisfied with service.
Pros:

Clean, good stuff, comfortable rooms.

Cons:

Noisy AC

2026-06-19 • via Nuitee
C
Cornelia • family_with_children • de
5
War ok.
Pros:

War ok.

Cons:

Könnte sauberer sein.

2026-06-19 • via Nuitee
A
Avery • family_with_children • us
10
Pleasant
Pros:

The pool was wonderful. The decor is beautiful and inviting. The gym was the only disappointment. Very poor condition. 😟 breakfast was delicious.

Cons:

The gym was not good. Old and broken equipment, rather stinky room.

2026-06-18 • via Nuitee
B
Bishal • family_with_children • us
10
2026-06-13 • via Nuitee
A
Alma • solo_traveller • mx
5
Sigo esperando el rembolso del depósito
Pros:

Desayuno

Cons:

Había toallas en el elevador

2026-06-11 • via Nuitee
M
Marcio Greides • couple • br
6
2026-06-09 • via Nuitee