Quality Inn & Suites Montebello - Los Angeles

Hotels
•
Quality Inn
7.1 (406 reviews)
7709 Telegraph Road , Montebello , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful receptionist
Nice pool
Cons:
Cleanliness issues
Poor breakfast quality
Uncomfortable sofa bed
Unexpected charges

Categories

Cleanliness
5.96
Multiple reviews indicate cleanliness issues, including bed bugs and outdated conditions.
Service
8.43
Staff generally received praise for being helpful and kind.
Location
7.97
Overall positive remarks about the location being convenient.
Room Quality
6.92
Rooms were clean, but complaints about the sofa bed quality were noted.
Amenities
7.75
Offerings such as a pool and breakfast were appreciated.
Value for Money
6.91
Mixed feelings about pricing and unexpected charges.
Food and Beverage
6.46
Breakfast was described as cold and unsatisfactory.
Overall Experience
6.43
General sentiments were mixed with certain positive aspects but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:10

Property Description

Convenient Location
Located near popular attractions like Commerce Casino and Downtown Los Angeles, the Quality Inn and Suites Montebello offers easy access to key destinations.

Complimentary Amenities
Enjoy a Free Hot Breakfast and high-speed Internet access during your stay at the hotel, adding extra value to your visit.

On-Site Facilities
With an on-site restaurant, outdoor pool, laundry services, exercise center, and meeting facilities for up to 300 people, the Quality Inn & Suites Montebello ensures a comfortable and convenient stay for both leisure and business travelers.

Book your stay at the Quality Inn and Suites Montebello now to experience these fantastic amenities and more!

Important information:

A valid credit card in the guest's name is required at check in. Name on guest credit card must match reservation. All reservations are subject to a valid credit card with a minimum deposit. Please contact property for full details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 14 years old and over stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 406 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.97
Room Quality: 6.92
Amenities: 7.75
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 6.43
P
Patricia • solo_traveller • us
10
2026-03-01 • via Nuitee
Q
Quinonez • couple • us
5
2026-03-01 • via Nuitee
A
Angel • solo_traveller • es
10
Pros:

La tranquilidad, no hay casi ruidos excepto uno

Cons:

La nevera hace mucho ruido…

2026-02-26 • via Nuitee
J
Jeanette • family_with_children • us
6
2026-02-25 • via Nuitee
K
Karina • family_with_children • ca
7
Passable
Pros:

L’emplacement bien situé

Cons:

Le déjeuner

2026-02-12 • via Nuitee
M
Margarita • family_with_children • us
10
2026-02-10 • via Nuitee
C
Cyriac • extended_group • us
8
2026-01-20 • via Nuitee
A
Andréa • couple • fr
2
Médiocre
Cons:

Pas de personnel de chambre, pas de serviette propres, il faut aller les demander nous même à l’accueil
L’hôtel est mal situé et loin de tout

2026-01-19 • via Nuitee
S
Samuel • couple • us
7
2026-01-19 • via Nuitee
A
Arianna • couple • us
1
2026-01-19 • via Nuitee
F
Fabian • couple • us
1
Would not come back
Pros:

The hotel was dirty and we did not feel comfortable sleeping in the bed covers

Cons:

It was dirty and trash from previous guests

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
1
Cons:

Front desk staff are unprofessional and lazy. I had a confirmation and recipt for 2 nights but when I got there the front desk girl Liz told me my reservation only shows 1 night and instead of trying to fix the issue she has a bad additude and tells me to pay another night or leave and told me to call the booking app i used to make the reservations and figure it out. I had to tell her that basic customer service would be for her to do her job and get it figured out since i have my reservation and recipt. This took over an hour to figure out. Then to top it off the manager Angela walks by and asks Liz if everything is ok and Liz tells her no and Angela kept walking. They both were so useless, lazy, stupid and unprofessional. Liz made my check in experience horrible, she doesn't know customer service yet is working in a very customer service based industry and Angela is a bad manager.

2026-01-19 • via Nuitee
M
Maria • couple • us
10
2026-01-19 • via Nuitee
A
Adolfo • couple • us
10
2026-01-19 • via Nuitee
H
Helen • family_with_children • us
9
2026-01-19 • via Nuitee
M
Marquez • family_with_children • us
10
2026-01-13 • via Nuitee
F
Freddy • couple • co
9
muy bien
Pros:

limpieza y desayuno

Cons:

tal vez las tuberías de drenaje del shower están algo deterioradas

2026-01-10 • via Nuitee
P
portillo De Fausto • couple • us
10
2026-01-08 • via Nuitee
B
Blanca • couple • us
8
our room was nice and clean but the AC didn’t turn on at all so we had to open the windows and we heard the highway all
Pros:

it was in a quiet area

Cons:

parking lot is too dark

2026-01-05 • via Nuitee
J
Jesse • family_with_children • us
8
2026-01-03 • via Nuitee