Bird Rock Beach Hotel

Hotels
6.1 (289 reviews)
South Pelican Drive , Basseterre , kn

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Nice view
Cons:
No hot water
Poor cleanliness
Bad service

Categories

Cleanliness
4.49
Several reports of cleanliness issues, including dirty linens and outdated amenities.
Service
7.47
Service was reported as lacking, particularly with unresponsive front desk during emergencies.
Location
8.51
The hotel is located in a good area with a beautiful view.
Room Quality
5.96
Guests reported receiving rooms that did not match advertisements, with broken amenities.
Amenities
4.48
Amenities were lacking—no hot water, internet issues, and outdated facilities.
Value for Money
6.45
Hotel was perceived as overpriced for the quality of services provided.
Food and Beverage
5.5
Limited food options available, restaurant was closed at check-in.
Overall Experience
5.97
Overall experience was disappointing with too many issues not resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:54

Property Description

Beachfront Paradise
Nestled in Basseterre, Bird Rock Beach Hotel offers a serene escape by the sea.

Luxurious Amenities
Indulge in the outdoor pool, garden oasis, and shared lounge. Enjoy delectable meals at the restaurant, impeccable service with room service and concierge, and stay connected with complimentary WiFi.

Comfortable Accommodations
Relax in rooms equipped with air conditioning, sea-view balconies, and modern amenities. Some rooms even feature a convenient kitchenette.

Book now to experience the perfect blend of relaxation and luxury at Bird Rock Beach Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SKB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 289 reviews
Cleanliness: 4.49
Service: 7.47
Location: 8.51
Room Quality: 5.96
Amenities: 4.48
Value for Money: 6.45
Food and Beverage: 5.5
Overall Experience: 5.97
A
A J Quinn • family_with_children • gb
7
2026-03-13 • via Nuitee
A
Archibald • couple • kn
10
2026-03-02 • via Nuitee
S
Shaun • solo_traveller • gb
10
My stay was Perfect in every way.
Pros:

Everything about the place was simply magical.

Cons:

Nit Applicable.

2026-02-25 • via Nuitee
S
Sharon • family_with_children • us
8
Pros:

Close to family

Cons:

N/a

2026-02-23 • via Nuitee
A
Allert • couple • nl
7
2026-02-10 • via Nuitee
G
Glennicia • family_with_children • ai
5
It was ok
Pros:

I didn’t have breakfast cause no one said breakfast was available

Cons:

I was told one price and when I car it was a next

2026-01-19 • via Nuitee
T
Topaz • couple • ag
1
Pros:

We never stayed, we took a refund, when we got to the facility it was nothing like what was advertised and it was under renovation I guess because nothing works not even the AIr conditioning. The room was very freshly pained the odor was so strong and the paint wasn’t even dried. The linings were dirty, The only thing that worked was the Wi-Fi

2026-01-19 • via Nuitee
C
Carlton • solo_traveller • kn
7
2026-01-15 • via Nuitee
O
Oselita • family_with_children • nl
6
Pros:

it was clean

Cons:

the internet was not good. no freight in the room. the restaurant close to early seeing the area do not have any food area close bye.

2026-01-05 • via Nuitee
S
shornell • couple • vg
5
Pros:

No refrigerator in the room nor any mirowave. I was not told if breakfast was complementary or not.

Cons:

I was there for 3 nights and my room was never clean up.

2026-01-01 • via Nuitee
T
Thomas • family_with_children • dm
8
2025-12-21 • via Nuitee
B
Browne • couple • kn
8
2025-12-03 • via Nuitee
R
Randy • solo_traveller • nl
5
Goed om een paar nachtjes te slapen maar verder geen aanrader.
Pros:

Fijne locatie tussen locals in een middleclass buurt.

Cons:

Hele slechte wifi. Slecht bereik en indien er wel bereik was was de snelheid ondermaats. Er was geen warm water. Nu is de temperatuur goed op het eiland waardoor koud douchen niet heel erg is maar er hoort gewoon warm water te zijn.

2025-11-30 • via Nuitee
D
Daryl • solo_traveller • nl
8
2025-11-29 • via Nuitee
A
antonette • family_with_children • kn
5
2025-10-31 • via Nuitee
2
271whitneyb • Solo travel
2
no hot water
Pros:

I am very disappointed in the service I received during my stay bird rock beach hotel. I attended the music festival and was highly surmise when I found out the hotel had no hot water. I sent message to their what up chat and talk to the front desk and housekeepers. I still cannot believe that is acceptable to still not a resolution. this hotel could not be able to host any guests. their power when out twice causing the room to be hot and uncomfortable

2025-07-07 • via Tripadvisor
O
Ophar • solo_traveller • dm
5
Pros:

The pool

Cons:

No microwave no hot cup
There was a stove but no pot no lighter

2025-07-06 • via Nuitee
R
randolph • friends
4
Pros:

Beautiful view, not enough activity on site

2025-07-05 • via Nuitee
L
Loic • couple • gp
6
Cons:

pas d'eau chaude, nous avons demandé pour la mise à disposition de la cuisinière nous avons du insister, il y a des travaux à refaire mais correct dans l'ensemble

2025-07-04 • via Nuitee
A
antonette • family_with_children • kn
3
2025-07-04 • via Nuitee