Bird Rock Beach Hotel

Hotels
6.1 (315 reviews)
South Pelican Drive , Basseterre , KN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Garden
Laundry
Luggage storage
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Review Highlights

Pros:
Good location
Nice view
Cons:
No hot water
Poor cleanliness
Bad service

Categories

Cleanliness
4.49
Several reports of cleanliness issues, including dirty linens and outdated amenities.
Service
7.47
Service was reported as lacking, particularly with unresponsive front desk during emergencies.
Location
8.51
The hotel is located in a good area with a beautiful view.
Room Quality
5.96
Guests reported receiving rooms that did not match advertisements, with broken amenities.
Amenities
4.48
Amenities were lacking—no hot water, internet issues, and outdated facilities.
Value for Money
6.45
Hotel was perceived as overpriced for the quality of services provided.
Food and Beverage
5.5
Limited food options available, restaurant was closed at check-in.
Overall Experience
5.97
Overall experience was disappointing with too many issues not resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:54

Property Description

Beachfront Paradise
Nestled in Basseterre, Bird Rock Beach Hotel offers a serene escape by the sea.

Luxurious Amenities
Indulge in the outdoor pool, garden oasis, and shared lounge. Enjoy delectable meals at the restaurant, impeccable service with room service and concierge, and stay connected with complimentary WiFi.

Comfortable Accommodations
Relax in rooms equipped with air conditioning, sea-view balconies, and modern amenities. Some rooms even feature a convenient kitchenette.

Book now to experience the perfect blend of relaxation and luxury at Bird Rock Beach Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SKB

Location

Guest Reviews

6.1
Based on 315 reviews
Cleanliness: 4.49
Service: 7.47
Location: 8.51
Room Quality: 5.96
Amenities: 4.48
Value for Money: 6.45
Food and Beverage: 5.5
Overall Experience: 5.97
D
DEBORAH • extended_group • bb
8
Comfortable and relaxing.
Pros:

We liked the care of the staff and the quietness of the surroundings. The view was also beautiful.

Cons:

The steps, but we used them to our benefit and called it our daily exercise.

2026-10-20 • via Nuitee
R
Renato • couple • cw
7
2026-10-19 • via Nuitee
C
Christiana • family_with_children • dm
5
Pros:

Juniqua was amazing. Very helpful. Always willing to assist and pleasant.

Cons:

Too many stairs. No elevator especially with bags. Incorrect information was given from the staff for the dolphin swim so missed an opportunity. There was no mini fridge in the room considering the hot temperature outside. Beds were hard. A bit outdated and needs an upgrade.

2026-10-17 • via Nuitee
L
Lynelle • solo_traveller • kn
7
Pros:

Affordable rooms.

Cons:

Too many steps.

2026-09-04 • via Nuitee
E
Edwards • solo_traveller • ai
8
2026-08-18 • via Nuitee
P
Peter • solo_traveller • at
10
Pros:

Sehr schöne Hotelanlage. Schöner hoteleigener Sandstrand. Sehr gute Küche. Waren in der Nebensaison hier. Gefühlt waren wir die einzigen Gäste. Sehr zu empfehlen. Schöner Blick auf Nevis

2026-08-10 • via Nuitee
C
Carla • couple • us
7
Nice view , family friendly, great drinks and food.
Pros:

The property is not bad just not modern enough. Needs an upgrade. But location is good. Dolphin sightings was exciting and cruise pier view.

Cons:

The kitchen area where utensils are kept were not properly clean. Trash pick up from room, was not done as I expected, I did not mine skipping a cleaning day. But check guest at least for trash or anything needed from service. But the front desk staff and the young man who carried the bag was excellent, very helpful. Because of their service w would revisit again .

2026-07-14 • via Nuitee
J
Jackson • solo_traveller • ag
10
Pros:

The Manager and Staffs we're very friendly and helpful 10/10 when it comes to the Staffs.

Cons:

I think the Standard rooms needs a little upgrade meaning having a microwave and small refrigerator. Otherwise our Room was clean and the AC was 10/10 lol

2026-06-30 • via Nuitee
B
Byron • couple • kn
5
Pros:

Peaceful

Cons:

The WiFi was not working

2026-06-30 • via Nuitee
T
Tiwanna • couple • ag
3
5/10
Pros:

It’s pretty on the outside

Cons:

1. The wifi never worked
2. The room smelt very old

2026-06-30 • via Nuitee
R
Radyka • extended_group • ai
3
The staff was friendly and helpful. But needed more utilities to work with.
Pros:

The property needs some renovations.

Cons:

It was not clean throughly

2026-06-30 • via Nuitee
C
Carla • couple • us
7
2026-06-30 • via Nuitee
E
Emma • solo_traveller • gb
10
Amazing Hotel
Pros:

Location and facilities. View of sea and Dolphins Cove was amazing. Restaurant was reasonably priced and food was delicious.

Cons:

Few steps around the complex but this wouldn't stop our return.

2026-06-29 • via Nuitee
A
Anna • solo_traveller • lc
8
2026-06-28 • via Nuitee
R
Riyadh • couple • sa
7
2026-06-23 • via Nuitee
S
SAINT-HILAIRE • solo_traveller • fr
5
Service à améliorer
Pros:

Le positionnement était idéal avec vue sur mer et non loin de l'aéroport.

Cons:

Le personnel ne fait pas de ménage régulier pour un séjour de 8 jours.

2026-06-07 • via Nuitee
Q
Querida • extended_group • kn
8
It was a relaxing stay although very short
Pros:

I like the layout of the room. Not particularly the stairs

Cons:

I didn't like the absence of a fridge or microwave or heater

2026-05-22 • via Nuitee
J
JOS • solo_traveller • be
5
Raisonnable
Cons:

Trop isolé, il faut voiture ou taxi

2026-05-10 • via Nuitee
L
Lee • solo_traveller • ag
7
Pros:

Staff at hotel

Cons:

No kettle in room to make tea

2026-05-06 • via Nuitee
J
Julia • couple • us
7
Nice staff, good value
Pros:

Pool, sea breeze

Cons:

Ants

2026-04-16 • via Nuitee