Quality Inn & Suites Medford Airport

Hotels
Quality Inn
8.1 (1544 reviews)
1950 Biddle Road , Medford , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Great value
Cons:
Broken shower head
Odd odors
Food quality concerns

Categories

Cleanliness
7.49
Several reviews mention clean rooms; however, there were also concerns about a broken shower head and strange odors.
Service
8.46
The staff is consistently described as friendly and helpful, showcasing exceptional service.
Location
8
The hotel is conveniently located near the freeway and airport, making access easy.
Room Quality
7.95
Rooms were clean, updated, and comfortable, although some issues with TV positioning were noted.
Amenities
8.48
Good variety at breakfast and nice spa area; overall, amenities are satisfactory.
Value for Money
8.94
Guests were pleasantly surprised at the quality for the price paid for their stay.
Food and Beverage
6.99
Breakfast options were noted as needing improvement; some food quality concerns mentioned.
Overall Experience
8.46
Overall, guests enjoyed their stay, highlighting pleasant experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Convenient Location and Shuttle Service:
Located just 1.7 miles from downtown Medford, Oregon and a mile from Rogue Valley International Airport, our hotel offers the convenience of free airport shuttle services for our guests.

Comfortable Rooms and Amenities:
Each of our spacious rooms is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV, and stay productive with a work desk. Relax knowing your valuables are secure in the safety deposit box provided.

Relaxing Facilities and Services:
Take advantage of our seasonal outdoor pool, indoor jacuzzi, and dry heat sauna during your stay. Stay active in our gym, and keep your wardrobe fresh with our laundry facilities. Start your day right with a daily continental breakfast and unwind with complimentary coffee in the lobby.

Book your stay at Quality Inn and Suites Medford Airport for a comfortable and convenient experience.

Important information:

Guests that reside with 40 miles cannot be accommodated at this property.

Guest that arriving late tha CC will be automatically pre-authorized at 21:00.

Guest can not stay 14 days at a time.

Park and Fly is only available through hotel only, We do not do long term parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1544 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 6.99
Overall Experience: 8.46
T
Tracy solo_traveller us
6
Pros:

Available

Cons:

Smell

2026-07-18 via Nuitee
A
Amy couple us
8
2026-07-17 via Nuitee
N
Nathan solo_traveller us
9
Great rooms at a good price.
Pros:

Large, clean room for a good price.

Cons:

Had to wait 15 minutes for the room to be cleaned even though front desk told me it was ready. A minor issue.

2026-07-17 via Nuitee
M
Michael family_with_children us
10
Pros:

Accommodations were very clean and comfortable

2026-07-17 via Nuitee
L
Linda extended_group us
10
2026-07-16 via Nuitee
D
David couple us
8
2026-07-16 via Nuitee
R
RANJIT solo_traveller us
1
NEVER COME HERE
Cons:

the owner was so rude

2026-07-15 via Nuitee
D
Dusty extended_group us
6
Pros:

Close to the airport. Free shuttle

Cons:

Breakfast area was too small & overcrowded. Food was not replenished after 8:30am even though they said they served until 9am.

2026-07-15 via Nuitee
L
Liubov Voloshina couple us
8
Pretty good overall
Pros:

The room was spacious, big and comfortable bed, good location.

Cons:

The breakfast area is small and can get crowded during weekends.

2026-07-15 via Nuitee
D
Dude solo_traveller us
7
2026-07-15 via Nuitee
F
FLORANCE solo_traveller us
1
Cons:

this Probably is run down

2026-07-15 via Nuitee
S
SARAH extended_group us
1
THIS PLACE IS NOT SAFE!!!
Cons:

they have homeless people staying in parking lot. this place is not safe

2026-07-14 via Nuitee
K
KENNETH family_with_children us
1
BED BUG IN ROOMS
Cons:

front desk was so rude when we checked inn. they have bed bug in the room my kid got bit. i will never come back here again.

2026-07-14 via Nuitee
J
Janice extended_group us
10
Comfortable room with great Asian restaurant in front of property.
Pros:

Excellent mattresses! Slept very well.

Cons:

Nothing really.

2026-07-14 via Nuitee
J
JERED couple us
1
PROPERTY NEEDS TO REMODEL!!!
Cons:

Hallway smells pretty bad and the maintenance man was rude and disrespect. never staying again here

2026-07-13 via Nuitee
J
Julia family_with_children us
1
Traumatic due to incredibly rude staff and airport shuttle is a lie!
Pros:

DO NOT STAY HERE! After calling the day before to confirm the process for airport shuttle pickup I was SHOCKED when I arrived to the Medford airport, called the hotel to request the shuttle, and they would absolutely not take my call. They continued to put me on hold and refused to talk to me for almost an hour. It was 11pm at night and I was stranded at the airport with my two young children (7 and 4). Eventually I had to pay a taxi for a ride. When I arrived to the hotel and tried to address the issue with staff they immediately grew hostile. The man behind the counter (Zach) was incredibly rude, started yelling at me and threatened to call the police. I couldn't even get a word in between his yelling. My poor kids were terrified. They canceled my reservation and kicked us out with nowhere to stay at midnight. Thank god the taxi driver gave me her card and came back to rescue us. It was a truly upsetting experience and I would recommend you avoid this hotel at all costs.

Cons:

The customer service was nonexistent. Truly horrible and abusive.

2026-07-13 via Nuitee
D
DALE couple us
1
Cons:

my was not clean

2026-07-13 via Nuitee
A
ashby family_with_children us
1
WORSE EXPERIENCE EVER
Cons:

when we got to the hotel at 11:00PM. they can't find our reservation. I saw on my phone that I have a resolution, but they denied. they tell me that. i have to rebook. i had mt kid with me and it was so bad experience.

2026-07-13 via Nuitee
J
Janna family_with_children us
5
The pool was nice but overall stay was a bit disappointing
Pros:

The pool was nice.

Cons:

It was pretty outdated and the carpet was gross. Some of the hallway carpet was being ripped up but it was halfway done so it looked trashy. The breakfast room was too small and crowded and the eggs and sausage were always out and not replaced quickly.

2026-07-13 via Nuitee
S
Siu couple us
7
This is a good place to stay for one or two nights.
Pros:

It was clean and close to the freeway. Breakfast was included. It has a drive and microwave which wasn’t mentioned in the description but was in the pictures.

Cons:

There was no outdoor space. No courtyard or patio. Twice we encountered a homeless man at the door to exit to the parking lot. Breakfast was exactly the same every day for our 5 day stay.

2026-07-13 via Nuitee