Fairfield Inn & Suites by Marriott Abilene

Hotels
•
Fairfield Inn
8.1 (302 reviews)
3902 Turner Plaza Drive , Abilene , us
+1 325-695-2448

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean property
Convenient location
Cons:
Cleanliness issues
Hard mattress
Cold pool

Categories

Cleanliness
7.35
Concerns about mold in the bathroom and rust in the bathtub indicate cleanliness issues.
Service
8.85
Friendly and professional staff were frequently mentioned.
Location
8.35
The location was often noted as very good and convenient.
Room Quality
7.35
Mention of hard mattresses and thin walls suggests room quality concerns.
Amenities
7.85
Amenities were mostly positive, though cold pool mentioned.
Value for Money
8.35
Value was generally considered good relative to price.
Food and Beverage
8.85
Breakfast received high praise and variety mentioned.
Overall Experience
7.85
Overall experience was decent, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 19:31

Property Description

Convenient Location near Mall of Abilene
Located just across the street from the Mall of Abilene, Fairfield Inn Abilene offers a prime location for shopping enthusiasts.

Comfortable Rooms with Premium Amenities
Guests can enjoy beautifully decorated rooms at Fairfield Inn & Suites Abilene, complete with luxury bedding, a variety of TV channels, and convenient amenities like ironing facilities, a microwave, and a tea/coffee maker.

Relaxation and Fitness Options
Unwind in the indoor pool and hot tub, or stay active in the well-equipped fitness center. Whether you prefer to relax or stay fit during your stay, Fairfield Inn & Suites Abilene has you covered.

Book your stay at Fairfield Inn & Suites Abilene for a perfect blend of convenience, comfort, and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, May 14, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABI

Location

Guest Reviews

8.1
Based on 302 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 7.85
F
Fara • couple • us
10
2026-08-12 • via Nuitee
L
Lana • solo_traveller • us
9
2026-08-02 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

The staff was amazing. Due to the bad weather we had a very eventful weekend, but even with everything that occurred the staff make sure to take care of your knee.

2026-07-20 • via Nuitee
H
Huggins • solo_traveller • us
2
Cons:

I asked for service daily and we only received service once (on the last day) out of 5 day stay. There was a storm that knocked out the power on the second day. So we had to walk up and down the stairs to the 4th floor most of the stay because the elevator was never fixed. This hotel was rated 4 stars on booking.com....it was def no more than 3. Not worth the amount we paid.

2026-07-13 • via Nuitee
T
Trinidad • solo_traveller • us
8
2026-07-06 • via Nuitee
P
Prescilla • family_with_children • us
2
Priced to high for the value of the hotel, needs a lot of attention.
Pros:

Staff was friendly & location was easy to highway access

Cons:

dried blood spots on the walls by both beds. Tile in bathroom was broken & lifted every time you walked on it. Bathtub was not very clean either. Loud noises in the area at night of people street racing with loud music.

2026-06-22 • via Nuitee
G
Gina • extended_group • us
4
Now I know why rates were cheapest in the area.
Pros:

Breakfast was very good.
All staff were extremely friendly and welcoming.

Cons:

Pool was not operational.
Only one working entrance at the front desk.
Elevator broken and would not go to the 4th floor.
Did not supply enough towels or wash rags for our number of guests.

2026-06-13 • via Nuitee
J
Jason • solo_traveller • us
7
2026-06-06 • via Nuitee
R
Ron • solo_traveller • us
9
2026-05-30 • via Nuitee
D
Donna • couple • us
7
2026-05-25 • via Nuitee
D
Derek • solo_traveller • us
8
2026-05-20 • via Nuitee
M
Monica • solo_traveller • us
10
Pros:

I love the staff and the entire hotel smells great. I was also able to get a late check out.

Cons:

The top needs fixing a remodeling. But it did not affect how it was used ; water was nice and warm.

2026-05-17 • via Nuitee
E
Erica • solo_traveller • us
9
2026-04-21 • via Nuitee
E
Erica • couple • us
9
Great
Pros:

Location,clean amenities,room was great and the AC worked perfectly.

Cons:

The elevator wasn’t working
With that being said,my room was in the 4th floor;!!!!

2026-04-21 • via Nuitee
C
Christopher • family_with_children • us
10
Excellent stay
Pros:

Amazing staff, clean, comfortable rooms and an overall exceptional experience.

Cons:

The elevator and front door do squeak a little, but this is purely a nit-pick.

2026-04-14 • via Nuitee
K
Katrina • couple • us
10
2026-03-18 • via Nuitee
R
Rebeca • family_with_children • us
10
Great place to stay!
Pros:

Great location. Staff was friendly and very helpful. I was there for the 2A State Team Tennis Tournament to watch my granddaughter play. Whole team stayed there as well. Breakfast was wonderful!
Will definitely stay here again and definitely recommend to family and friends.

Cons:

I was in a handicapped room. No problem with that. Actually liked it as I was on the ground floor. The shower head needs to either be lowered or a second shower holder installed for those that are short. I had trouble getting the shower head off the hook. I can’t imagine if a handicapped person was traveling alone-there would be no way for them to get the shower head off the hook.

2026-03-16 • via Nuitee
T
Tabatha • couple • us
1
I was not pleased and wish I could get my money back.
Pros:

Nothing

Cons:

The reason we booked this place was for the indoor pool and no where on the website or anything did it say the pool was under construction. So we planned for a pool and paid extra money for a room that was not worth the almost $400 I spent.

2026-03-15 • via Nuitee
S
Sonja • family_with_children • us
10
My Stay at Fairfield
Pros:

The stay started a little rocky, because when I got there, i had trouble with one of my cards
So I had to use my CashApp card. I am not sure if she had to split the stay time, because later in the week, i went to the front desk, because my payment was still it pending. Police named Natasha said I had to check out 2 or 3 days early. I was confused, but a few minutes later her boss Crystal came in, she was able to resolve the issue after some investigating. Both of them genuinely tried to help me so that my stay was corrected. This was halfway into the stay. I want to stress that Crystal and Natasha were so helpful that the rest of my stay was perfect. They were so sweet and professional.And truly cared about my situation, and I so appreciate them for helping me.

Cons:

Just at the beginning of the stay the elevator didn't work, and I was on the fourth floor. But later on, it got fixed and I was able to use it. Also, the pool was under construction, but for a good reason.

2026-03-14 • via Nuitee
B
Bianca • family_with_children • us
1
I need a refund. I had to pay twice.
Pros:

When I got there they said reservation had been canceled. And I had to pay again. I need a refund.

Cons:

My reservation was canceled.

2026-01-21 • via Nuitee