Fairfield Inn & Suites by Marriott Abilene

Hotels
Fairfield Inn
8.1 (290 reviews)
3902 Turner Plaza Drive , Abilene , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean property
Convenient location
Cons:
Cleanliness issues
Hard mattress
Cold pool

Categories

Cleanliness
7.35
Concerns about mold in the bathroom and rust in the bathtub indicate cleanliness issues.
Service
8.85
Friendly and professional staff were frequently mentioned.
Location
8.35
The location was often noted as very good and convenient.
Room Quality
7.35
Mention of hard mattresses and thin walls suggests room quality concerns.
Amenities
7.85
Amenities were mostly positive, though cold pool mentioned.
Value for Money
8.35
Value was generally considered good relative to price.
Food and Beverage
8.85
Breakfast received high praise and variety mentioned.
Overall Experience
7.85
Overall experience was decent, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 19:31

Property Description

Convenient Location near Mall of Abilene
Located just across the street from the Mall of Abilene, Fairfield Inn Abilene offers a prime location for shopping enthusiasts.

Comfortable Rooms with Premium Amenities
Guests can enjoy beautifully decorated rooms at Fairfield Inn & Suites Abilene, complete with luxury bedding, a variety of TV channels, and convenient amenities like ironing facilities, a microwave, and a tea/coffee maker.

Relaxation and Fitness Options
Unwind in the indoor pool and hot tub, or stay active in the well-equipped fitness center. Whether you prefer to relax or stay fit during your stay, Fairfield Inn & Suites Abilene has you covered.

Book your stay at Fairfield Inn & Suites Abilene for a perfect blend of convenience, comfort, and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 290 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 7.85
E
Erica solo_traveller us
9
2026-04-21 via Nuitee
E
Erica couple us
9
Great
Pros:

Location,clean amenities,room was great and the AC worked perfectly.

Cons:

The elevator wasn’t working
With that being said,my room was in the 4th floor;!!!!

2026-04-21 via Nuitee
C
Christopher family_with_children us
10
Excellent stay
Pros:

Amazing staff, clean, comfortable rooms and an overall exceptional experience.

Cons:

The elevator and front door do squeak a little, but this is purely a nit-pick.

2026-04-14 via Nuitee
K
Katrina couple us
10
2026-03-18 via Nuitee
R
Rebeca family_with_children us
10
Great place to stay!
Pros:

Great location. Staff was friendly and very helpful. I was there for the 2A State Team Tennis Tournament to watch my granddaughter play. Whole team stayed there as well. Breakfast was wonderful!
Will definitely stay here again and definitely recommend to family and friends.

Cons:

I was in a handicapped room. No problem with that. Actually liked it as I was on the ground floor. The shower head needs to either be lowered or a second shower holder installed for those that are short. I had trouble getting the shower head off the hook. I can’t imagine if a handicapped person was traveling alone-there would be no way for them to get the shower head off the hook.

2026-03-16 via Nuitee
T
Tabatha couple us
1
I was not pleased and wish I could get my money back.
Pros:

Nothing

Cons:

The reason we booked this place was for the indoor pool and no where on the website or anything did it say the pool was under construction. So we planned for a pool and paid extra money for a room that was not worth the almost $400 I spent.

2026-03-15 via Nuitee
S
Sonja family_with_children us
10
My Stay at Fairfield
Pros:

The stay started a little rocky, because when I got there, i had trouble with one of my cards
So I had to use my CashApp card. I am not sure if she had to split the stay time, because later in the week, i went to the front desk, because my payment was still it pending. Police named Natasha said I had to check out 2 or 3 days early. I was confused, but a few minutes later her boss Crystal came in, she was able to resolve the issue after some investigating. Both of them genuinely tried to help me so that my stay was corrected. This was halfway into the stay. I want to stress that Crystal and Natasha were so helpful that the rest of my stay was perfect. They were so sweet and professional.And truly cared about my situation, and I so appreciate them for helping me.

Cons:

Just at the beginning of the stay the elevator didn't work, and I was on the fourth floor. But later on, it got fixed and I was able to use it. Also, the pool was under construction, but for a good reason.

2026-03-14 via Nuitee
B
Bianca family_with_children us
1
I need a refund. I had to pay twice.
Pros:

When I got there they said reservation had been canceled. And I had to pay again. I need a refund.

Cons:

My reservation was canceled.

2026-01-21 via Nuitee
J
Jerry family_with_children us
10
very pleasant
Pros:

Easy check-in and the friendly and professional staff

Cons:

Have been coming to this motel for years and love the consistency of everything.

2026-01-20 via Nuitee
M
MICHAEL couple us
8
Ok
Pros:

Breakfast was good, ice maker was broken

2026-01-19 via Nuitee
K
Kari couple us
8
2026-01-11 via Nuitee
D
Dewayne solo_traveller us
10
Good Stay
Pros:

Very good Staff!

Cons:

The Hotel is old and needs to be updated

2025-12-30 via Nuitee
D
Dewayne solo_traveller us
9
Good Stay
Pros:

Very good Staff!!

Cons:

The Hotel is old and needs to be updated

2025-12-30 via Nuitee
G
Garcia solo_traveller us
10
2025-12-23 via Nuitee
S
Shepherd family_with_children us
8
2025-12-06 via Nuitee
S
Susan family_with_children us
3
Checked in, slept some, ate, checked out
Pros:

Location , breakfast

Cons:

Rust in bathtub, hard mattress, elevator that works sporadically, ice cold pool, no hot tub, mold in bathroom, front desk staff judgmental, not greeted as a valued member and customer, thin walls.

2025-11-23 via Nuitee
R
Rachel family_with_children us
8
2025-11-16 via Nuitee
L
Larry family_with_children us
8
2025-11-09 via Nuitee
L
Lana family_with_children us
8
The beds were comfortable. It was in a good location for what we were doing.
Pros:

The property was clean.

Cons:

There was no way to control the AC. It just comes off & on all night.

2025-10-27 via Nuitee
J
Janny couple us
10
2025-10-24 via Nuitee