Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

Hotels
•
Comfort
7.6 (473 reviews)
5811 Signal Avenue North East , Albuquerque , US
+1 505-384-6931

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent location for the balloon festival / great views
Friendly and helpful staff reported by many guests
Consistently praised breakfast with good variety
Comfortable beds and generally well-sized rooms
Reasonable pricing / good value for many guests
Parking available and some guests enjoyed the pool when working
Quiet environment for some stays
Convenient walking-distance restaurants and stores
Cons:
Frequent cleanliness complaints: dirty carpets, stains, musty odors, leftover items
At least one severe management issue: reservation canceled and guest moved to lower-quality motel
Occasional rude front-desk interactions reported
Broken or unreliable amenities: TV internet, hot tub/pool, juice/waffle machines
Bathroom problems: slow drains, need for deeper cleaning
Mixed room condition—some rooms feel run-down and in need of refurbishment
Isolated reports of uncomfortable beds or odors in some rooms

Categories

Cleanliness
4.5
Multiple guests reported dirty carpets, stains, musty odors, a toothbrush left from a previous guest and slow-draining bathrooms—cleanliness is a clear weak point.
Service
8.1
Most guests described staff as friendly and helpful at check-in and during stay, though a few serious service failures (reservation canceled, at least one rude front-desk interaction) make this mixed but generally positive.
Location
8.3
Many reviewers praised the hotel's proximity to the balloon festival/park and noted great views of the balloons and fireworks—location is a strong selling point.
Room Quality
8
Beds were frequently described as comfortable and rooms often clean and well-sized, but there are occasional musty odors, stained carpets and issues like slow drains or connectivity problems.
Amenities
8
Breakfast offerings and basic amenities are generally available and appreciated; however, some amenities were out of service at times (hot tub/pool issues, TV internet problems, broken juice/waffle machines).
Value for Money
7.8
Several guests commented the price was reasonable and good value for the location, though condition issues slightly reduce perceived value.
Food and Beverage
8.5
Breakfast was repeatedly praised (variety and quality); a few reports of machines being out of order lowered this only slightly.
Overall Experience
7.6
Overall impressions are mixed: many guests had very positive stays (friendly staff, good breakfast, great location) while some experienced serious problems (reservation cancellation, cleanliness issues), yielding a middling-to-good overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Just off I-25, our Albuquerque hotel offers easy access to downtown, making it a perfect choice for both leisure and business travelers.

Comfortable Accommodations
Each room at Comfort Inn & Suites Alameda features free Wi-Fi, cable TV, and essential amenities like a coffee maker, iron, and hairdryer, ensuring a cozy stay for every guest.

Relaxing Amenities
Guests can unwind in our indoor pool and jacuzzi, and take advantage of our 24-hour front desk, business center, and on-site laundry facilities for a stress-free experience.

Book your stay at Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park now for a delightful Albuquerque getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 473 reviews
Cleanliness: 4.5
Service: 8.1
Location: 8.3
Room Quality: 8
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7.6
C
Clemons • couple • us
1
Very poor management.
Pros:

My reservation was canceled before my arrival. I was sent to a another motel. This secondary motel was very poorly kept

Cons:

I did not like having my reservation canceled and being put in a low quaility replacement.

2026-10-24 • via Nuitee
C
Clint • couple • us
10
2026-10-23 • via Nuitee
V
Vinky • family_with_children • us
8
Pros:

It was very near to the place where the balloon festival is going to be held. The lady in the front desk gave us balloons for the fest to remember by my children were si happy!

Cons:

The room was a little musty and does not look like it was really clean.

2026-10-14 • via Nuitee
J
JOANNE • family_with_children • us
10
Pros:

Property was clean and the staff were friendly and helpful. Plus, you had a great view of the balloons going up, fireworks and drone display.

2026-10-13 • via Nuitee
F
Francesco • solo_traveller • ch
9
2026-10-13 • via Nuitee
J
Julie • solo_traveller • us
8
2026-10-12 • via Nuitee
J
Julie • couple • us
8
Great location for balloon fiesta
Pros:

Large room, comfortable bed, nice staff, good breakfast

Cons:

Dirty carpets in hallways

2026-10-12 • via Nuitee
W
Wisner • solo_traveller • us
10
Pros:

Great walking distance to balloon fest festival. Staff were helpful and friendly. Breakfast had a lot of options.

Cons:

Nothing

2026-10-11 • via Nuitee
P
Parker • solo_traveller • us
1
2026-10-08 • via Nuitee
N
Normando • solo_traveller • us
1
Pros:

Not much

Cons:

Almost everything
To start the lady I'm front desk was as rude as they can be
The place feels like an old motel
Stains in all carpets really creepy

2026-09-18 • via Nuitee
J
Jamie • couple • us
9
2026-09-09 • via Nuitee
J
Jamie • couple • us
9
2026-09-09 • via Nuitee
J
Jamie • family_with_children • us
8
Pros:

We always stay. Staff is always courteous and friendly.

Cons:

The bathroom needed a good cleaning. There was a toothbrush from a previous guest still in the shower area. The drain in the shower was super slow and clogged.

2026-09-09 • via Nuitee
S
Sheila • couple • us
10
Very nice!
Pros:

Great breakfast!!!

Cons:

All good!!!

2026-09-06 • via Nuitee
G
Garcia • solo_traveller • us
10
Pros:

Breakfast was available.

Cons:

The bed was a bit hard, and the room had an odor.

2026-08-28 • via Nuitee
C
Cherice • solo_traveller • us
8
Pros:

Excellent room design, comfortable bed, bathroom nice sized with working fan and HOT water!

Cons:

The TV cound not be connected to the Internet in our room. The even desk person said he'd "tried everything to get the TVs to connect to the Internet and nothing works". So this is happening in multiple rooms?! Very disappointing. We had an early shower and turned in for a relaxing night of TV but were completely disappointed at not being able to access any streamed programing service. Even our travel modem and our personal devices couldn't connect to the TV. This was not a surprise to the facility staff, including the day manager next morning. No discount was offered when we informed if the issue we encountered. It was treated as a casual piece of information headed straight to File 13. I consider this an unacceptable inconvenience in a otherwise very nice motel. Come on - it's a basic service we would expect to have up and running at even the cheapest low budget room. Get it fixed!

2026-08-21 • via Nuitee
N
Naoki • solo_traveller • jp
8
2026-08-19 • via Nuitee
V
Virginia • solo_traveller • um
8
2026-08-16 • via Nuitee
L
Larry • couple • us
9
2026-08-02 • via Nuitee
E
Ester • couple • us
5
2026-07-21 • via Nuitee