Hotel El Coihue

Hotels
8.5 (105 reviews)
Colo Colo 530 , Pucón , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Tasty breakfast
Cons:
Noise issues
Cleanliness concerns
Basic breakfast

Categories

Cleanliness
7.64
Some reviews mention cleanliness positively, while others highlight concerns with maintenance.
Service
9.11
The staff is consistently praised for being friendly and helpful.
Location
9.15
The location is frequently mentioned as a positive aspect, being close to restaurants and attractions.
Room Quality
8.1
Rooms are generally described as comfortable, though there are notes about noise issues.
Amenities
8.13
Offers useful amenities like a laundry room and community fridge, but some guests noted missing items.
Value for Money
8.59
Generally considered fair for what is offered, though some concerns about pricing vs. amenities were noted.
Food and Beverage
8.64
Breakfast options are positively noted, though some reviews mention it being basic.
Overall Experience
8.61
Overall experience is positive, with guests noting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:46

Property Description

Scenic Views and Garden
Hotel El Coihue, just steps away from Playa Grande Beach and Pucon City's center, offers rooms with picturesque views and a charming garden to unwind in.

Comfortable Rooms and Amenities
Relax in rooms featuring cozy double or twin beds, a private bathroom, and cable TV. Enjoy a daily breakfast spread with a variety of delicious options to start your day right.

Convenient Location and Services
Benefit from a prime location near the bus terminal and attractions like Villa Rica Volcano. With a 24-hour front desk and tour desk, your needs are always met. Plus, enjoy free Wi-Fi and private parking without the hassle of reservations. Start your memorable stay at Hotel El Coihue today!

Important information:

Important information Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 105 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jorge • family_with_children • cl
6
Pros:

Ubicación

Cons:

Desayuno

2026-03-07 • via Nuitee
E
Emerton Ribeiro • family_with_children • br
10
Excelente localização
Pros:

Quarto confortável, café da manhã simples mas suficiente servido na mesa, ponto forte é a localização muito boa, dá pra ir a pé a restaurantes, mercados, lojas, praia

2026-03-06 • via Nuitee
W
wladimir • couple • cl
10
Buena estancia .
Pros:

la ubicación , el trato del personal .

Cons:

el tema del baño , la ducha mojaba todo el piso del baño al no contar con una puerta lateral o cortina . La taza estaba un poco suelta .

2026-03-03 • via Nuitee
F
Francisco • family_with_children • cl
10
Excelente hotel en Pucón
Pros:

Hotel muy limpio y cómodo, personal que atiende es muy amable y ayuda con dudad que tengas.

2026-03-01 • via Nuitee
A
Agustin • couple • ar
10
2026-03-01 • via Nuitee
C
Carlos • family_with_children • cl
10
Pros:

Fue un buen espacio

Cons:

La cama

2026-03-01 • via Nuitee
S
Saul • family_with_children • cl
3
Pros:

Ubicación

Cons:

El valor original de reserva era de US$ 193.78 y se realizó un cobro equivalente a US$ 216.56, generando una diferencia a favor de US$ 22.78. Se publicita como hotel 3 estrellas y no cumple los requisitos reglamentarios

2026-02-28 • via Nuitee
J
Jean Marc • couple • fr
9
Génial
Pros:

L.emplacement, le personnel à l.écoute et très serviable

Cons:

Ras

2026-02-27 • via Nuitee
Y
yenifer nataly • family_with_children • cl
10
Pros:

La tranquilidad

2026-02-27 • via Nuitee
M
Mata Canedo • solo_traveller • uy
10
Muy buena opción en Pucón
Pros:

Desayuno y atención. Y aire acondicionado. Cerca de terminales de buses

Cons:

Alejado de la playa

2026-02-26 • via Nuitee
G
Galeano • couple • ar
10
Pros:

Todo
Muy atento el personal nos dejaron el desayuno preparado porque salíamos temprano excelente

Cons:

Nada

2026-02-22 • via Nuitee
J
Javiera • family_with_children • cl
8
2026-02-22 • via Nuitee
C
Catalina • family_with_children • cl
7
Pros:

El personal muy amable y muy cerca de todo para salir a caminar

Cons:

Mejoraría el servicio de desayuno, no era tan variado y el servicio es a la mesa lo que lo hace un poco lento cuando hay muchas personas al mismo tiempo

2026-02-22 • via Nuitee
G
Gonzalo • family_with_children • cl
6
Pros:

Desayuno

Cons:

Las pieza

2026-02-15 • via Nuitee
G
Giannina • couple • cl
8
Pros:

Ubicación

Cons:

No había servicio de televisión cuando llegamos, el desayuno podría haber sido más completo

2026-02-13 • via Nuitee
M
mariaelenaru • family_with_children • cl
7
Bien ubicado
Pros:

Excelente ubicación a pasos del centro de Pucón. Linda habitación y ordenada. Rápida respuesta por diferencia con reserva.

Cons:

La falta de personal permanente en recepción para solucionar temas como estacionamiento y problemas con la reserva.

2026-02-13 • via Nuitee
I
Isaías • family_with_children • cl
10
Descanso total para recargar el espíritu
Pros:

La ubicación y la amabilidad del personal

2026-02-13 • via Nuitee
C
Camila • family_with_children • cl
10
Una linda experiencia
Pros:

Nos encantó su excelente ubicación, instalaciones, desayunos y atención del personal. Nos dejaron quedarnos en la cafetería resguardados de la lluvia mientras hacíamos tiempo para nuestro retorno.
Muchas gracias por eso y por el excelente servicio.

Cons:

El único punto bajo, es que nos costó un poco regular la ducha.

2026-02-12 • via Nuitee
M
mariaelenaru • family_with_children • cl
7
Pros:

La ubicación y las piezas.

Cons:

La falta de personal contínuamente en recepción para poder ejecutar requerimientos, como estacionamiento.
El desayuno cambiaba de porciones continuamente.

2026-02-12 • via Nuitee
J
Jorge Marcelo • couple • ar
8
Pros:

Buen desayuno. Habitación correcta... muy pequeña

2026-02-11 • via Nuitee