Ashland Hills Hotel & Suites

Hotels
9 (981 reviews)
2525 Ashland Street , Ashland , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cons:
Cleanliness issues
Uncomfortable mattresses
Limited breakfast options

Categories

Cleanliness
8.5
The hotel appears to have issues with cleanliness, with mentions of musty smells and an unpleasant odor in rooms.
Service
10
The staff is described as kind and friendly throughout the reviews.
Location
10
Multiple reviews highlight the great location, especially its convenience near the highway.
Room Quality
8.5
Rooms are described as dated, and concerns were raised about old and uncomfortable mattresses.
Amenities
9
Facilities like the hot tub and EV charging were appreciated, although some conveniences were missing.
Value for Money
9
While some find the costs reasonable, others suggest better options exist for the same price.
Food and Beverage
8
The discontinuation of complimentary breakfast and limited menu options are noted as downsides.
Overall Experience
9
Mixed feelings; positive experiences but significant dissatisfaction with several specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Panoramic Mountain Views:
Enjoy breathtaking views of the mountains surrounding Ashland Hills Hotel & Suites, providing a tranquil backdrop for your stay.

Amenities Galore:
From the outdoor pool and hot tub to the tennis courts and spacious suites, indulge in a range of amenities designed for your comfort and relaxation.

Culinary Delights:
Savour locally sourced American cuisine at Luna Cafe, the on-site restaurant, offering a delectable menu for lunch, dinner, and a special weekend brunch.

Experience the beauty and convenience of Ashland Hills Hotel & Suites – book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 981 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
A
Anastasiia • family_with_children • us
8
2026-02-13 • via Nuitee
B
Ben Donaghy • couple • us
8
2026-02-13 • via Nuitee
T
Tyler • couple • us
4
2026-01-22 • via Nuitee
K
Karen • couple • us
8
Very pleasant- good staff- great cafe
Pros:

Lots of amenities

Cons:

A little dated

2026-01-19 • via Nuitee
J
Jeremy • couple • us
9
2026-01-19 • via Nuitee
S
Susan • family_with_children • us
8
Comfortable family fun
Pros:

The room was large and comfy and bath large and well layer out.

Cons:

No children’s menu. But the food available was excellent

2026-01-19 • via Nuitee
P
Paula • couple • us
3
Disappointed in the overall stay & would not recommend or stay again
Pros:

Comfortable bed,convenient location

Cons:

The suite we stayed in was very poorly equipped. Bare bones amenities, a total of 2 paper cups in the kitchen for coffee, no other dish ware, coffee was very weak low quality, found a cockroach in the bathroom.

2026-01-19 • via Nuitee
J
Josh • couple • us
9
Great place to stay in Ashland if you don't mind being a bit outside of downtown.
Pros:

Loved almost everything about this hotel. Clean, well-appointed, charming design. It is an older property but it's been kept up well and we really enjoyed our time there.

Cons:

The only negative was the bed. The mattress was very, very soft, maybe worn out. Could have been worse, though.

2026-01-19 • via Nuitee
S
Shawnee • solo_traveller • us
7
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
9
nice and quiet with a great location.
Cons:

cafe was too expensive and over valued. The website did say a continental breakfast was included, but unfortunately the front desk said they eliminated that a year ago.

2026-01-19 • via Nuitee
C
Carol • extended_group • us
9
It was very nice
2026-01-15 • via Nuitee
S
STEPHANIE • family_with_children • us
8
2026-01-15 • via Nuitee
E
Elizabeth • family_with_children • us
6
Pros:

Pretty property, restaurant food was delicious with nice ambience. The hotel rooms were very clean.

Cons:

I have never stayed in a suite that did not have dish soap or kitchen supplies. There was nothing. I don’t travel with dishes, soap, paper towels, silverware, cups, etc. I was disappointed paying the extra money for suite to have no supplies.
It was also not very easy to get from the suites to the pool, especially with a stroller and kids.
Full size beds were small and also old. My back hurt laying in a rut and had to sleep in the middle to have back support.1

2026-01-15 • via Nuitee
C
Carmen • family_with_children • us
9
2026-01-15 • via Nuitee
H
Huff • solo_traveller • us
10
2026-01-11 • via Nuitee
D
Denise • couple • us
9
We will stay again
Pros:

Very nice pet friendly and staff are great

2026-01-08 • via Nuitee
W
William • couple • us
9
2026-01-06 • via Nuitee
C
Christine • solo_traveller • us
2
Poor experience
Pros:

We have coming to Ashland for 20plus years and have stayed at Ashland Hills mostly over that time frame. The new owners have discontinued the complimentary breakfast. It has been replaced it with a very limited and expensive breakfast options at Luna cafe. Kind of defeats the draw to stay here. It is also obvious the new hotel has reduced its staff although the ones that remain were nice. The hotel itself seems to be getting long in the tooth/dingy throughout and very dated. New paint and carpets in the rooms would go a long why to improve anyone’s experience. Our room in particular smelled like stale cigarettes or mold. I won’t be returning to Ashland Hills anytime. This review is meant to educate not bash the establishment.

Cons:

The room was cleaned once during our 7 day stay and the room stunk upon arrival.

2026-01-03 • via Nuitee
R
Ruth • couple • us
10
2026-01-03 • via Nuitee
J
John • couple • us
5
Cool vibe but only an ok hotel.
Pros:

The location was great! The room was large and staff was kind.

Cons:

The hvac was noisy and never heated up the bathroom because it was to far from a heat source. There was no heat lamp in the bathroom so it was freezing! Nothing in the so called kitchen like silverware or cups which was extremely inconvenient.

2026-01-03 • via Nuitee