Hotel RL Cleveland Airport West

Rooms are pretty amazing once they get you in the right one, i got sent to 3 different rooms, remodeling happing but i didnt mind,it was quiet and peaceful, room was clean.

The building is in complete disrepair and being renovated. In its current condition they should not be booking rooms and I'm surprised it's even legal to do so.

The hotel is under complete renovation and from the outside looks like the hotel isn’t even open for reservations. There was holes in the
walls/ceilings of the room/bathroom, bathroom sink had what looked like plaster covered all in it, shower was dirty and covered in dirt, and just looked like housekeeping hasn’t been in the room.

The hotel was under construction so the outside didn’t look the best. They upgraded me to a suite which was nice but the ere were a few issues. The water was slightly brown which made me not really want to shower in it. The tub was not the cleanest. The room was not thoroughly checked as there was still trash in one of my trash cans. The light bulbs in the room also needed to be changed and the remote for the tv did not work either.

It's under construction.
People are very nice. They did not have any handicap rooms, so no seat in the shower and difficult to get out of the tub. Nice lighting. Excellent refrigerator. Nice alarm clock. Clean. Very comfortable beds.

This hotel is run down and under construction. It should not still have guests till it’s done. It’s so gross.

Didn't stay. Left after looking at room

This hotel is under construction and is extremely rough. I would have immediately turned around and left if there any other hotels available after a concert.

I guess the hotel is being renovated but that’s literally all it should’ve been. It shouldn’t be accepting customers for stays at all it’s a very old hotel! My room reeked of cigarettes & the dust was insane!!

Definitely was nothing like the pictures but it was fine for 2 nights. Highly recommend if you plan on showering start it a few minutes prior to get warm water!

The staff was super kind.

The entire hotel was falling apart under construction. The gym and pool were closed. Everything was falling down. I stepped on a nail walking around the hotel. The baloney was covered in construction stuff falling off the hotel. Very unsafe. The room smelled disgusting. The ice maker didn’t work. Stains all over carpet in room.

When u first see the hotel, you think it is a mistake cause it looks abandoned or under renovation. Walking to the rooms it was dirty and musty.

First of all the entire place is under construction which would have been nice to know before booking.. the grounds were not kept and it looked like an abandoned building.. everything in the room was broken, drawers broken, fridge didn’t work; and the smell was awful it smelled so musty. Construction workers were outside my window drilling at 8AM .. so disappointed in this stay

terrible service

The hotel is under construction but they put us in a room where there is dry wall exposed and over all the room is dirty. They also have screwed the curtains to the wall and not on a curtain rod either so you can’t open or close them.

Quiet. Loved our room

Didn’t know the hotel was under new management and construction. I think we were only ones on the whole floor. I think they should warn ppl about construction ppl ahead of time. As the man on scaffold will be able to see ppl as he is on that machine.
Will not be coming back at all!

This place looked like it was closed down, grass overgrown, parking lot had glass and trash all over. It was under construction! I walked in and wasn't sure if I was in the right place. They ran out of my room I requested so they upgraded or should I say downgraded me to a suite. the suite 436 was horrible! very dirty/dusty, the balcony windows had bird poop all over it and the balcony roof was falling down, walking around the room I stuck to the floor, the fridge stunk and had sticky stuff on the handle. the Hotel should be closed down until it is remodeled and cleaned.

Property was closed! Tearing down facility

I assume the hotel is under construction, because there is no way that anyone would stay in a place that looks like it was a surviving building in an apocalypse. The pictures on Expedia, are 100% wrong, old, or just from another location, because that is why I chose the hotel... until I saw it up close and could not believe I was being sent to stay at a place like this. It looked abandon. My husband convinced me to approach the door that I thought was not going to open. But we went in, and the young woman at the front desk was nice, gave us our room keys and when we got there, we had to turn around. It was supposed to be a non smoking room and it reeked in the hallway. The room stank like stale cigars and it was dirty. We did not stay. It was a very creepy experience. Please don't lie to the public.