Palm Green Vacations Whitesands

Hotels
•
Independent
7 (3 reviews)
White Sands Beach, Punta Cana, La Altagracia, 23000 , Punta Cana , DO
1-18498067754

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Pets allowed

Facilities

Full-service spa
Proposal/romance packages available
Free beach shuttle
Clubhouse
Free WiFi
Garden
Designated smoking area
Concierge service
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Cons:
Very poor cleanliness
Bad location
Poor response to cancellation

Categories

Cleanliness
4
Very poor cleanliness; location issues mentioned.
Service
9
Service was responsive to queries, even if issues remained.
Location
4
Very bad location; mentioned as a major issue.
Room Quality
8
Room quality was satisfactory based on standard expectations.
Amenities
8
Amenities available, but not specifically highlighted.
Value for Money
8
Good value considering the service and room quality.
Food and Beverage
8
No specific mentions, assumed standard for hotel.
Overall Experience
7
Average experience due to significant location and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Spa and Amenities
Indulge in a relaxing spa experience with massages and enjoy complimentary wireless internet access, concierge services, and a gift shop.

Convenient Beach Access
Take advantage of the complimentary beach shuttle to reach the surf and sand effortlessly. Stay fueled with snacks from the on-site grocery/convenience store.

Elegant Guestrooms with Private Pools
Unwind in uniquely decorated guest rooms with fireplaces and private pools. Each room has a furnished balcony or patio, a fully-equipped kitchen, and modern entertainment options.

Immerse yourself in luxury at Palm Green Vacations Whitesands - book now for an unforgettable Punta Cana getaway.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 7 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUJ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Caters to men only

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 3 reviews
Cleanliness: 4
Service: 9
Location: 4
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
R
Rubén fabian • family
2
Pros:

Nunca contestaron muy mala ubicación y cancelamos nunca respondieron ni teléfono ni mensajes

2025-09-26 • via Nuitee
D
Daniela • partner
6
Pros:

I like this property. I had a problem with the lady renting me the apartment. It was a big property and I tried to get clarification but she was very un accommodating and rude. On day of check out I tried to ask why I was moved last minute as soon as I arrived to the country they changed my reservation and only told me once I arrived to property. The place was very beautiful but I was disappointed with the lady I communicated with. She was unprofessional and did not want to help at all

2022-04-01 • via Nuitee
V
Verified traveler • family
8
Pros:

El apartamento y las zonas comunes estan bien, aunque algo abandonadas. El wifi no funciona. Esta algo alejado y no dispone de ningun servicio, por lo que sin vehiculo peopio no parece muy recomendable. El desplazamiento a la playa que ofrecen, limitado e insuficiente.
El personal de oficina y recepcion muy anable.

2020-01-10 • via Nuitee