HOTEL CARNA A

Hotels
7.4 (2567 reviews)
Chuogai 4-20 , Kumamoto , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central, convenient location near attractions and transport
Friendly and helpful staff
Good value for money / inexpensive
Large public bath (when available)
Clean bathrooms in many reports
Easy access to nearby restaurants and airport bus
Cons:
Public bath and shared facilities sometimes closed for renovation
Weak shower pressure and problematic sensor faucets
Uncomfortable bedding / soft mattresses and poor sheets
Noise from neighboring capsules and poor sound isolation
Limited towel supply and some toilet-cleaning complaints
Capsule privacy issues (no lock, only curtain) and occasional poor ventilation

Categories

Cleanliness
7
Bathrooms and capsules often described as clean and adequately maintained, though some complaints about toilet cleaning and lukewarm bath water.
Service
8
Staff repeatedly described as friendly, helpful and informative (reception gave directions and helpful tips).
Location
8.5
Consistently praised for central location, proximity to attractions, restaurants and airport bus stop.
Room Quality
6
Multiple complaints about capsule comfort: uncomfortable/too-soft bedding, lack of locks/privacy, heat in capsules and noise from neighbouring pods.
Amenities
6.5
Large public bath and shared facilities are appreciated when available, but frequent renovation closures, weak shower pressure, sensor faucet issues and limited towel supply lowered scores.
Value for Money
8
Frequently mentioned as inexpensive and good value for the price; considered a budget-friendly option.
Food and Beverage
7.4
Not mentioned in reviews; assigned target overall rating.
Overall Experience
7.8
Generally positive for location, staff and value, but renovations, occasional facility closures, noise and room comfort issues produce a mixed but still favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 09:45

Property Description

Restaurant and Public Baths
HOTEL CARNA A offers a delightful dining experience at its on-site restaurant and the chance to unwind in the relaxing public baths after a day of exploring Kumamoto.

Convenient Amenities
Guests can enjoy the convenience of a sauna, vending machines, and laundry services during their stay. The hotel also provides free WiFi access for all visitors.

Prime Location
Situated just 800 meters from the historic Kumamoto Castle, HOTEL CARNA A is the perfect choice for travelers interested in exploring cultural landmarks. Don't miss the nearby Hosokawa Residence Gyobutei and Suizenji Park as well.

Book now for a memorable stay at HOTEL CARNA A and make the most of your visit to Kumamoto!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.4
Based on 2567 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 6
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 7.8
T
Tetsurou • solo_traveller • jp
7
2026-10-24 • via Nuitee
C
CHIKAKO • solo_traveller • jp
7
ビジネスで泊まる分は問題ない
Pros:

女性専用のカプセルルームでセキュリティもあったのでよかった。シャンプー、ドライヤー、アイロンがリファという点も良かった。

Cons:

シャワーの温度が冷たくなったり熱くなったりでよくなかった。

2026-10-24 • via Nuitee
M
MIKA • solo_traveller • jp
8
良かった
Pros:

デスクが付いてあり、広いのが良かった

2026-10-23 • via Nuitee
A
AKIHISA • solo_traveller • jp
4
まー安いから仕方ないか。
Pros:

ローケイションは良かった・

Cons:

下の部屋の客だと思いますが、上の部屋に上るためのパイプにパンツや靴下を干していて触れたくもないが上がるときに触れてしまう。フロントに連絡するのも電話の設備もないのでがまんしてしまった。

2026-10-22 • via Nuitee
A
Andres.Alba • solo_traveller • co
9
Pros:

Ubicación

Cons:

Baños

2026-10-21 • via Nuitee
宗之 • solo_traveller • jp
8
Pros:

久しぶりに利用したら、改装されていて、ロッカーとカプセルの階が同じになっていて使いやすくなっていました

2026-10-20 • via Nuitee
H
Housei • extended_group • jp
4
2026-10-18 • via Nuitee
M
Melis • solo_traveller • at
8
2026-10-17 • via Nuitee
D
Daniel • solo_traveller • ca
8
Pros:

Onsen, and cheap

2026-10-16 • via Nuitee
Y
Yenhsun • solo_traveller • tw
6
2026-10-14 • via Nuitee
Y
Yoshihiro • solo_traveller • jp
8
熊本の夜を楽しくしてくれる宿でした
Pros:

大浴場が思いのほか良かったです

Cons:

カプセル内の温度調整がしにくかった

2026-10-13 • via Nuitee
C
Chloe • solo_traveller • fr
7
Pros:

Espace individuel qui permet de préserver l'intimité tout en ayant un peu de place pour ordonner ses affaires.
Bon emplacement.

Cons:

- un espace commun pour manger, mais pas de frigo, ni de couverts ...
- onsen qui finalement n'était pas opérationnel

2026-10-13 • via Nuitee
M
MAYUMI • solo_traveller • jp
8
2026-10-12 • via Nuitee
Y
Yoshinori • solo_traveller • jp
5
Cons:

夜、暑い。朝は快適

2026-10-12 • via Nuitee
F
Fuchigami • solo_traveller • jp
10
2026-10-12 • via Nuitee
T
tsugumi • solo_traveller • jp
8
2026-10-12 • via Nuitee
Y
Yoshinori • solo_traveller • jp
5
体がいたい
2026-10-12 • via Nuitee
H
hideaki • solo_traveller • jp
7
2026-10-07 • via Nuitee
緒方 • solo_traveller • jp
8
Pros:

大浴場があって良かった。スタッフの対応も良かった。

Cons:

特になし

2026-10-07 • via Nuitee
S
SHIQI • solo_traveller • cn
7
2026-10-07 • via Nuitee