citizenM Zürich

Hotels
CitizenM
8.8 (5110 reviews)
Talacker 42 , Zürich , ch

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5110 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
H
Helen solo_traveller gb
9
2026-05-30 via Nuitee
L
Lara couple au
9
Pros:

Great for people wanting a short break or working

Cons:

The bed is up against a wall so difficult for a couple to get in and out of bed.

2026-05-30 via Nuitee
L
Ludger couple de
8
2026-05-29 via Nuitee
E
Elif couple tr
5
Tekrar konaklayacağımı sanmıyorum.
Pros:

Şehir merkezinde.

Cons:

Odanın camlarının açılmaması çok rahatsız edici. Dışarıdan odaya girince tuvalet kokusu oluyor ve oda hiç havalanmamış oluyor. Oda terliği yok. Tuvalet lavobosu odanın hemen girişinde ve açık alanda. Yatak camın altında ve kalkmak için yanındaki kişinin üzerinden geçmek zorunda kalıyorsun. Odanın tablet ile yönetilmesinin çok ta önemi yok. Otel değil de yurt odası gibi diyelim.

2026-05-29 via Nuitee
V
Vilius solo_traveller be
9
Pros:

Loved the room - it was compact, tidy, and comfortable.

Cons:

It can get quite noisy in the evening due to a club that is located in the vicinity of the hotel.

2026-05-28 via Nuitee
N
Nalinthorn couple th
7
2026-05-27 via Nuitee
B
Ben solo_traveller gb
10
2026-05-26 via Nuitee
A
Amir extended_group iq
6
All was good
Pros:

Everything is good

Cons:

No everything is good

2026-05-26 via Nuitee
F
Faisal extended_group sa
9
2026-05-26 via Nuitee
J
Jannah couple us
8
Location was convenient and air conditioning was appreciated!
Pros:

The location of the hotel and the staff were very good. Our room was clean and we really appreciated having air conditioning as the city was quite hot during our stay.

Cons:

The layout of the room was a little bit odd, but was perfectly fine for a short stay.

2026-05-26 via Nuitee
S
Sandra solo_traveller cl
10
Pros:

La atención,cordialidad y amabilidad de Candela, hace que tu estancia sea más agradable.

2026-05-26 via Nuitee
D
diego couple br
10
Pros:

Localização

Cons:

Paguei pelo quarto com café da manhã incluso… Ou seja tive que pagar na hora pelo café! Difícil entender. Hotel tudo perfeito, só mais esse perrengue com a plataforma booking no exterior

2026-05-25 via Nuitee
A
AYELET solo_traveller il
9
2026-05-25 via Nuitee
J
Joao solo_traveller br
7
Pros:

Localizacao

Cons:

O quarto é um nave
Appertadinho

2026-05-25 via Nuitee
D
Dima solo_traveller gb
3
Pros:

Luckily a guest opened the main door for me after 11pm as no one was replying to the buzzer.
The receptionist explained that there's a club and it will be noisy till midnight which was very true on both days... the level of noise was unacceptable with constant beats that would not allow you to focus or sleep.
The area around the hotel is full of clubs and in the morning it's trashed.
Room is good but the noise and location are definitely a surprise and accordingly value for money is extremely low.

2026-05-25 via Nuitee
W
Wil couple us
9
2026-05-25 via Nuitee
G
Georg couple at
8
2026-05-25 via Nuitee
A
aron solo_traveller il
10
2026-05-24 via Nuitee
O
Ofer Keren solo_traveller il
10
2026-05-24 via Nuitee
G
Gabriel extended_group pa
9
2026-05-22 via Nuitee