citizenM Zürich

Hotels
•
CitizenM
8.8 (5046 reviews)
Talacker 42 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5046 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
B
Baha • couple • tr
7
2026-05-09 • via Nuitee
O
Orlaith • couple • ie
8
2026-05-08 • via Nuitee
G
ganjali • couple • om
8
My overall opinion is cool with the hotel
Pros:

The location was great and near by central station

Cons:

What i didn't like was poor ventilation in toilet ,as the room is small with the fix window , so ventilation is a serious matter

2026-05-07 • via Nuitee
V
Victor • solo_traveller • br
10
Pros:

Hotel bem no centro da cidade, localização ótima. Quarto confortável e bem completo. O hotel não tem estacionamento, mas vc pode estacionar barato no Mynthequai parking (30 min de caminhada)

Cons:

Pelo preço, podia ter uma cafeteira no quarto. O design do banheiro é meio ruim e não dá muita privacidade. As paredes são de vinho fosco e dá pra ver e ouvir a pessoa lá dentro. Além disso, o plástico no box é bem ruim e fácil de tropeçar

2026-05-07 • via Nuitee
N
NADEEM AKBAR • couple • pk
7
2026-05-05 • via Nuitee
T
Taylor • couple • us
10
2026-05-05 • via Nuitee
F
Fabienne • family_with_children • us
10
2026-05-04 • via Nuitee
P
Perullo • solo_traveller • ch
9
2026-05-04 • via Nuitee
I
Igor • solo_traveller • us
9
2026-05-04 • via Nuitee
K
KARINA DEL ROCIO • family_with_children • mx
10
Excelente hotel
Pros:

Excelente hotel

2026-05-04 • via Nuitee
C
Clorinda Leticia • extended_group • br
8
2026-05-04 • via Nuitee
A
Anna-Maria • couple • gb
9
2026-05-03 • via Nuitee
H
Hisham • couple • sd
7
Satisfied
2026-05-02 • via Nuitee
B
Brian • extended_group • au
10
Great location and fantastic facilities
Pros:

Location and clean. Staff were extremely friendly

2026-05-02 • via Nuitee
G
Gordana DS • couple • rs
4
This hotel is not suitible for couples.
Pros:

Staff was very helpful, room was clean, the breakfast was tasty, and varied. The best was a location of a hotel, close to the most tourist attractions and Central station. I did like technologies and everything was working perfect.

Cons:

I didn't like the hotel room. It was not sutible for couples. It was very small, and the bed is only accessable from one side. There was not enough space for storing belonging, and the already limited room felt even smaller due to a pod-like unit that contained the showe and toilet.

2026-05-02 • via Nuitee
P
Perez • couple • ch
10
2026-05-02 • via Nuitee
E
Esteban • solo_traveller • cr
4
Uncomfortable
Pros:

Has some modern stuff

Cons:

The room was filthy from the beginning, the bed had a blanket with holes, the shower had some black spots in some parts of the sealing. The ceiling of the bathroom had an opening so you could see the light, cables and all of that stuff.

2026-05-01 • via Nuitee
Z
Zeqiri • solo_traveller • ch
10
2026-04-30 • via Nuitee
A
Ana Paula • solo_traveller • br
8
2026-04-30 • via Nuitee
R
Randy • solo_traveller • us
10
2026-04-28 • via Nuitee