citizenM Zürich

Hotels
CitizenM
8.8 (4963 reviews)
Talacker 42 , Zürich , ch

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4963 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jessy couple nl
9
2026-02-12 via Nuitee
M
Marc extended_group be
9
Trendy feel and quiet room
Pros:

Look and feel , practicality

Cons:

Windows do not open

2026-02-12 via Nuitee
E
Eline couple nl
9
Perfect hotel voor weekend Zürich
Pros:

Alles, centrale plek, erg vriendelijk personeel, goed ontbijt met goede cappuccino

2026-02-10 via Nuitee
R
RONEN couple il
9
מקסים:))
Pros:

המיקום מצוין. ארוחת בוקר נפלאה קפה טעים. החדר הינו חדר חכם קומפקטי ונעים. חוויה מקסימה

2026-02-10 via Nuitee
A
Abdulrahman couple sa
10
2026-02-10 via Nuitee
K
Karen couple gb
10
2026-02-09 via Nuitee
N
Noemi couple ch
8
Ottimo
Pros:

La posizione era ottima, la tecnologia della stanza, il bel bar-ristorante al piano terra con sala per studiare, letto comodissimo

Cons:

forse la dimensione della stanza, ma per due era più che sufficiente!

2026-02-08 via Nuitee
C
Ceyda couple tr
7
2026-02-08 via Nuitee
S
Shannon couple gb
10
2026-02-08 via Nuitee
R
Rafael Guazelli couple br
8
2026-01-31 via Nuitee
M
Mladen couple hr
10
2026-01-31 via Nuitee
L
Luísa couple pt
9
Pros:

Facilidade e rapidez em tudo.

Cons:

Não ter uma garrafa de água no quarto

2026-01-30 via Nuitee
A
Amari couple us
10
Perfect
Pros:

Perfect location, friendly staff, & close to tourist attractions. Bar and restaurant is amazing. Office space very accommodating. Room features are amazing. Whole staff is extremely nice.

Cons:

Nothing

2026-01-29 via Nuitee
U
URI family_with_children za
9
2026-01-28 via Nuitee
J
Jeffrey couple us
10
Stylish hotel, small and modern room.
Pros:

This hotel has an ultra-modern feel and everything in the room was controlled by an iPad. Everything worked well and I enjoyed the style. You can choose the color that you want to glow from inside the frosted glass shower partition into the rest of the bedroom.

Cons:

One side of the bed was up against the window, so one person has to crawl over the other to exit the bed. The room was a little small I guess, or they would have avoided this.

2026-01-27 via Nuitee
K
Kirill couple mc
10
2026-01-26 via Nuitee
C
Covadonga couple es
7
2026-01-26 via Nuitee
K
KONSTANTINOS couple gr
7
The room was clean but it was very small, the location is good.
Pros:

The location

Cons:

Small room

2026-01-26 via Nuitee
A
Ahmed extended_group eg
10
2026-01-26 via Nuitee
K
kim extended_group bm
10
We would certainly stay there again when in Zurich I have recommended it to family and friends
Pros:

The breakfast was nice with several options available

Cons:

On a few occasions the eating areas were left unclean when guests had finished

2026-01-24 via Nuitee