citizenM Zürich

Hotels
8.8 (5254 reviews)
Talacker 42 , Zürich , ch
+41 44 508 71 45

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.8
Based on 5254 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Michèle • couple • de
4
Cons:

Die Fenster gehen leider garnicht zu öffnen - nicht mal zu Kippen ( 4 Etage)
Das komplette Zimmer ist nur über Tablet zu benutzen, keine Lichtschalter usw. funktioniert aber nicht so gut…..
Außerdem ist ein Nachtclub in unmittelbarer Nähe - den Bass hört man DEUTLICH in den Zimmern ( 4 Etage ! )

2026-09-12 • via Nuitee
T
Tara • couple • ca
9
1 night stay as a stop on way to Interlaken. Pleasantly surprised with the bed and lighting and blind controls.
Pros:

Close to train station, easy to walk to and from into old town area.

Cons:

Construction across street very loud during the day and night club nearby very loud at night

2026-09-12 • via Nuitee
A
Avraham • solo_traveller • il
9
Pros:

Location facility

Cons:

There was descripcency between when I made the order it show breakfast included, when I paid it changed which only when I arrived I noticed it. Very unfair behaviour

2026-09-12 • via Nuitee
H
Hans • couple • nl
9
2026-09-11 • via Nuitee
R
R • couple • il
10
2026-09-11 • via Nuitee
G
gil • solo_traveller • il
10
Pros:

קרוב לכל מקום 5 ד מהרחוב הראשי של הקניות 7ד מתחנת הרכבת הראשית המרכזית ממש מיקום אש שווה כל שקל

Cons:

החדר קצת קטו והמקלחת המים לא מגיעים ל40 מעלות זהו

2026-09-10 • via Nuitee
C
cavidan • couple • tr
9
Pros:

The location was easy to come from the Zurich HB. It is very close to the city center. They provide hot and cold water for drink 7/24. The staff were very kind and friendly. Only thing is the bathroom was little small.

2026-09-06 • via Nuitee
M
Manuel • couple • es
10
2026-09-05 • via Nuitee
E
Ehud • solo_traveller • il
8
Expensive small room
Pros:

Location

Cons:

Small room

2026-09-04 • via Nuitee
C
Chester • couple • us
6
Good location, Good breakfast Rooms were clean but not to my liking.
Pros:

Location

Cons:

Room was not comfortable. Bed against wall. Bathroom had no hooks or a place to put your toiletries. Automated lighting was hard to control certain areas of light.
No where to put your luggage.

2026-09-04 • via Nuitee
N
Negar • solo_traveller • no
8
Pros:

The service and hotel favilities the most

2026-09-03 • via Nuitee
K
Kata • solo_traveller • ch
10
2026-09-02 • via Nuitee
V
Valerie • extended_group • us
8
Great choice and location
Pros:

cleanliness and efficiency

2026-09-01 • via Nuitee
A
Aristea • couple • au
10
2026-09-01 • via Nuitee
L
Lara S. • couple • us
10
Quiet place and close to everything.
Pros:

Clean and comfortable room with nice linens. Quiet area and proximity to sightseeing and shopping. The staff was courteous and helpful. Easy check in/out and a restaurant was on the property.

2026-08-31 • via Nuitee
K
Kevin • couple • us
10
2026-08-31 • via Nuitee
J
Jorge Manuel • couple • pt
7
2026-08-31 • via Nuitee
E
Esti • solo_traveller • il
10
Pros:

Everything

2026-08-28 • via Nuitee
V
Vlad • solo_traveller • ro
8
Good value, great location
Pros:

Staff, location, bed were great.

Cons:

It can get loud as the hotel is based on a busy street where parties are regular.

2026-08-28 • via Nuitee
S
smadar • solo_traveller • il
9
2026-08-28 • via Nuitee