citizenM Zürich

Hotels
•
CitizenM
8.8 (4963 reviews)
Talacker 42 , Zürich , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Small room sizes

Categories

Cleanliness
8.38
General sentiment of clean and well-maintained rooms, but some issues with room layout.
Service
9.35
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.39
Many reviews highlighted the excellent and central location.
Room Quality
8.34
Rooms were noted as modern and comfortable, but some mentioned small sizes.
Amenities
8.87
High-tech features like room controls were praised, although lacking in some basics.
Value for Money
8.83
Mixed opinions on pricing, considered slightly high for some.
Food and Beverage
8.38
Breakfast received positive comments, though no detailed reviews were provided.
Overall Experience
8.85
Generally positive with minor complaints regarding noise and space in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 16:13

Property Description

Central Location
Discover the heart of Zürich at the 4-star citizenM hotel, offering convenience at its best.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a freshly prepared breakfast buffet and unwind at the on-site bar and restaurant.

Book now to experience the perfect blend of comfort and luxury at citizenM Zürich!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination or recent proof of Coronavirus recovery.

Visitors have to leave by 11:30pm, Day passes are available again -Our canteenM is open 24/7 as usual.

Please note,, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4963 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
C
Christos • solo_traveller • gr
8
2026-04-18 • via Nuitee
J
Javier • couple • es
8
2026-04-18 • via Nuitee
B
B7281RPfrankm • Couples • Florida
10
Nice Hotel in the heart of Zurich
Pros:

We are long time Marriott customers. This is our first time staying in a citizenM hotel. It’s a little different but it is sufficient. Yes, the rooms are small and every room in the hotel is exactly the same (except for the accessible rooms), but the rooms are nice. It is a little different not having a Front Desk, but all of the staff members have been extremely helpful. One thing to plan for if driving, the Hotel does not have any parking. There is a Public Parking Lot behind the hotel but it is challenging to find a parking space. The hotel provides carafes of water, that you can refill at any time at the bar. The restaurant/bar has great service, the alcoholic drinks and bar food are good. Overall it has been a great stay!

2026-04-15 • via Tripadvisor
E
ELENI • couple • gr
5
Πολύ καλή η θέση εξυπηρετικό το προσωπικό κακό το δωμάτιο
Pros:

Η θέση ήταν αρκετά καλή

Cons:

Πολύ μικρό δωμάτιο για δύο ενήλικες !!
Μάλλον μονόκλινο ηταν
Και το κρεββάτι στον τοίχο ,Ως εκ τούτου το δεύτερο άτομο είχε μεγάλη δυσκολία

2026-04-15 • via Nuitee
• solo_traveller • fr
8
2026-04-15 • via Nuitee
N
Natalie • solo_traveller • gr
10
Great hotel for 1,2 nights max.
Pros:

Minimal design. Awesome beds and pillows. Great sleep

Cons:

Small rooms. But very nicely designed

2026-04-15 • via Nuitee
T
Tatjana • solo_traveller • at
10
2026-04-14 • via Nuitee
D
Dominic • couple • ch
8
2026-04-13 • via Nuitee
L
Luca • solo_traveller • ch
8
Pros:

Sehr bequemes Bett und Kissen.
Modernes Zimmer.

Cons:

Der Waschtisch im Zimmer statt im Bad.

2026-04-13 • via Nuitee
M
M. Teresa • couple • es
9
Fantastica
Pros:

Amabilitat, qualitat instal.lació, comoditat i situació.

2026-04-13 • via Nuitee
M
Marcel • couple • ch
8
Very clean room, centrally located, perfect for a single night in the business district of Zürich
Pros:

We didn't have any breakfast in the hotel

Cons:

The electronic device (tablet) for room controls (air condition, lights, curtains, blinds, TV, etc.) is a bit tricky to be plugged back onto the charging stand... it takes a few "trials and errors"; this setup is likely to break easily if guests use it carelessly.

2026-04-13 • via Nuitee
R
Roseline • couple • ch
10
2026-04-13 • via Nuitee
D
Diarmuid • solo_traveller • ie
8
2026-04-12 • via Nuitee
C
carol • couple • it
10
Pros:

Excellent staff!

2026-04-11 • via Nuitee
R
Rafael Milagre • couple • br
10
Moderno e bem localizado em Zurich
Pros:

O hotel tem uma excelente localização na cidade, permitiu com que a gente fizesse absolutamente tudo a pé e isso facilitou muito nossa estadia em Zurich. O acabamento é tudo novinho e o fato dele ser moderno também um destaque muito positivo.

Cons:

O quarto realmente não é dos maiores e acredito que poderia ter uma água dentro do quarto.

2026-04-11 • via Nuitee
C
Claus • extended_group • dk
8
2026-04-10 • via Nuitee
L
Laura • couple • ch
8
2026-04-10 • via Nuitee
A
Angela • couple • ch
9
Pros:

Team giovane, gentilissimo

Cons:

letto matrimoniale accostato alla finestra

2026-04-09 • via Nuitee
M
Mireia • family_with_children • es
7
Pros:

La atención del personal genial. Ubicación buena.

Cons:

Las camas muy duras, la limpieza del baño no era buena.... mampara sucia. Los leds tampoco me gustaron.

2026-04-09 • via Nuitee
P
Philippe • solo_traveller • ch
5
Pros:

Le personnel qui parlait francais au petit dejeuner.

Cons:

Chambre petite.
Lavabo dans la chambre miniscule.

2026-04-09 • via Nuitee