Best Western Plus Galleria Inn & Suites

Hotels
Best Western
7.6 (551 reviews)
8635 US Highway 64 , Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Service inconsistencies

Categories

Cleanliness
6.56
Mixed feedback, with mentions of bugs, lack of cleaning, and unpleasant smells.
Service
8.53
Generally positive experiences with staff, though some issues reported.
Location
8.07
Frequent positive mentions for convenient location near dining and attractions.
Room Quality
7.02
Reviews were mixed, mentioning both comfort and issues like size and noise.
Amenities
7.55
Limited amenities reported; breakfast was noted positively, but other facilities had mixed reviews.
Value for Money
7.51
Varying perceptions; some consider it reasonable while others feel underwhelmed.
Food and Beverage
8.06
Breakfast received positive mentions, with a few options available.
Overall Experience
7.53
Overall mixed experience, positive for location and breakfast, but several complaints affected the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:04

Property Description

Convenient Location
Located just 30 km from downtown Memphis and 40 km from Graceland, the former home of Elvis Presley, Best Western Galleria Inn & Suites Memphis offers the perfect blend of city excitement and suburban tranquility.

Comfortable Accommodations
Each room at Best Western Galleria Inn & Suites features a microwave, refrigerator, work desk, and free WiFi, ensuring a comfortable and convenient stay for all guests.

Great Amenities
Start your day with a complimentary breakfast, then take advantage of the on-site gym and business center. For shopping enthusiasts, Wolfchase Galleria is just a 5-minute drive away.

Experience the best of Memphis at Best Western Galleria Inn & Suites Memphis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 551 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
L
Lacey family_with_children us
5
If it’s all there is, it’ll do but not my first choice.
Pros:

Location

Cons:

Check in guy was not helpful. Did not tell me about anything. Check out lady was nice.

2026-04-11 via Nuitee
A
Audra family_with_children us
7
2026-04-08 via Nuitee
B
Brandy couple us
9
2026-04-04 via Nuitee
K
Karri family_with_children us
10
Pros:

We really enjoyed our stay

2026-04-04 via Nuitee
M
Monica family_with_children us
10
2026-04-03 via Nuitee
Y
Young solo_traveller us
9
2026-04-03 via Nuitee
E
Everton family_with_children br
7
Pros:

Localização

Cons:

Atendimento dos funcionários, principalmente Check-out

2026-04-02 via Nuitee
D
Dawn couple us
5
2026-04-01 via Nuitee
M
Martin solo_traveller de
9
2026-03-31 via Nuitee
S
Shirley extended_group us
5
The noise from the road was horrible! Otherwise very clean and staff was super friendly!
Pros:

It was clean and the staff was very friendly. The coffee bar was a nice surprise!

Cons:

The noise from the interstate was horrible! Could not sleep good due to the noise!

2026-03-30 via Nuitee
R
Rebecca family_with_children us
7
Pros:

Staff was pleasant and the room was clean.

Cons:

The room was very noisy. The refrigerator did not work at all.

2026-03-29 via Nuitee
E
Earl family_with_children us
7
Pros:

Location

Cons:

Room size too small

2026-03-28 via Nuitee
C
Clayton solo_traveller us
10
Staff was extremely friendly rooms were clean
Pros:

Everything

Cons:

Nothing

2026-03-27 via Nuitee
G
gatewood family_with_children us
8
2026-03-27 via Nuitee
L
Latonya couple us
1
Nothing
Pros:

Nothing

Cons:

Because of the staff

2026-03-25 via Nuitee
D
Dateshia couple us
6
Property was clean and close to stores. Room was small and old. Had to ask for another comfortable because the one that
Pros:

Property was clean and close to stores.

Cons:

Room was small and old. Had to ask for another comfortable because the one that was on the bed was itchy..

2026-03-22 via Nuitee
D
Darrell couple gb
8
2026-03-22 via Nuitee
J
Jasmine family_with_children us
10
2026-03-19 via Nuitee
T
Terry family_with_children us
8
2026-03-16 via Nuitee
L
LaDesmond family_with_children us
10
2026-03-16 via Nuitee