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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Car hire
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Massage services
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Salt-water pool
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Outdoor furniture
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Shallow end
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Pub crawls
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Television in common areas
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Express check-in
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Free wired internet
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Water park access (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Art gallery on site
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Stunning Bayfront Property
Experience the beauty of Isla Mujeres at Bahia Tolok, where modern comfort meets breathtaking views of the bay. Each air-conditioned unit features a fully equipped kitchen, perfect for enjoying meals with loved ones.
Relax by the Outdoor Pool
Unwind and soak up the sun by our inviting outdoor pool, offering a refreshing escape from the Mexican heat. The ideal spot to sip on a cocktail and enjoy the tranquil surroundings.
Explore Nearby Attractions
Conveniently located near Dolphin Discovery Isla Mujeres and Cancun Underwater Museum, adventure awaits just moments from your doorstep. Make the most of your stay with easy access to popular sights.
Book your stay at Bahia Tolok now for a memorable getaway in Isla Mujeres!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an existing bed.
Children from 11 years old to 17 years old stay for MXN 430 per person per night when using an existing bed.
People 7 years old and over stay for MXN 400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I enjoyed my stay at Bahia Tolok. The location is nice. I preferred being outside of town where it would be less busy. The location is central on the island making it quick and easy to get to either end. You do need a golf cart or car/taxi though. The property is beautiful. Great view of sunset! Staff were kind and helpful.
My room was listed on Booking.com as having a patio with table and chairs. This was not correct. The patio shown in the listing was connected to a different room. I am not sure if this is an error on Booking.com side or on the hotel side. I suspect it's a Booking.com error.
Hotel muy bonito y acogedor.
Desayuno muy básico y limitado
stanza e location in generale
nulla in particolare. forse una colazione più ricca
It’s got a beautiful view. It’s a little out of the way but still close enough to walk to a lot of different areas
It’s right on a main road and our room faced the road so it was really noisy from street traffic. There was also the light from the stairs always on which shines into the room. The bed was exceptionally soft. They put a large piece of foam on the top of the bed and it just made it way too soft and the sheets kept slipping off due to this as well. The Internet was a consistent issue but I don’t think that is necessarily the hotels fault.
Easy to find, big room, AC is great. The pier and hammocks are very nice.
They have golf cart rentals if you need but I didn’t ask the price
Needs more places to put towels. The beds are too soft and not comfortable. The maisonette room was right over the main road and very noisy. Did not enjoy being on the balcony smelling exhaust. They were sanding and painting chairs so we also couldn’t really enjoy the back area. Upon checkout they were implying that we had lost a set of dishes (counted every one and asked how many there were to start with) and wanted us to pay for a stained towel (whatever it was would wash off as we didn’t do anything abnormal to the towels)
The staff was absolutely amazing, especially the front desk team who were incredibly helpful. The amenities were fantastic and the property was well-maintained. I enjoyed the walks around the area even though the location was far from everything - I knew that going in. However, the WiFi in the room was completely unusable, which made it impossible to work remotely. This would be a great place for digital nomads if they fixed the internet connectivity. Also had an issue at the restaurant where they tried to charge me twice for coffee - once for the initial cup and again for a refill, which seemed sketchy.
The WiFi was the biggest issue - completely unusable in the room, making remote work impossible. The restaurant billing practice of charging separately for coffee refills was disappointing and felt sketchy.
L' accueil était parfait, la propreté du lieu, chambre spacieuse et le cadre magnifique...
Le petit déjeuner est en supplément, la chambre n'est pas faite et surtout les poubelles ne sont pas vidées.
Comfortable bed and friendly staff
Bed, bed sliep heel goed.
De mevrouw achter de balie was heel vriendelijk en behulpzaam.
Behoorlijk benauwd op de kamer, zelfs met airco.
Bonitas instalaciones exteriores.
La cama era extrablanda, terminas con dolor de espalda, falta actualizar las habitaciones, estan algo obsoletas.
La atención de Ernesto el recepcionista ubicación instalaciones comodas
Falta de estacionamiento y muy altos los precios en el restaurante
El hotel en sí es hermoso
Porfavor cambien las toallas! Demasiado viejas, rotas y de mal olor.
Los colchones de las camas son muy blandos te undes en la cama.
El desayuno demasiado básico muy básico pero la atención de Lucero lo recompensó es una chica muy amorosa.
It was decorated beautifully with so many areas around the property to go sit and relax. Each room was unique and lovely.
The rooms we booked were set up with kitchenettes but were not equipped with things you would need to cook. Beautifully decorated rooms but poorly stocked.
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