Home2 Suites By Hilton New Albany Columbus

I had a wonderful experience at the hotel. The staff there are amazing people filled with genuine enthusiasm for all. The hotel is clean, neat and orderly. What I appreciated most was how well I slept due to how quiet it was.

Front desk agent Dan is amazing and extremely knowledgeable.

We were here for two months for work and couldn’t have asked for a better stay! Staff were so friendly - from the front desk to housekeeping. They made it feel like a home away from home. Good location with a variety of restaurants a short drive away. We will be back on our next stay to New Albany.

Excellent service and very friendly. Dan is very interactive and makes the hotel feel like home.

Front disk Dan was really professional Nice and friendly.

Stay was great. Dan the man at the front desk goes out of his way to make sure your stay is everything you could ask for.

Staying at the New Albany location has been a great experience! The facility staff and amenities are first class. I would recommend this Hilton location to all of my family and friends. I was especially like to recognize Dan Mapigano.

I travel every other work for my role. I wanted to comment on the customer service at this location. Specifically, Dan was extremely responsive and attentive to the guest experience. His professional is the standard is the gold standard of hospitality. I will return to this location because of the superior service.

Hotel was v very clean and comfortable. Dan and Ms. Sheila were awesome.

Very clean, staff was friendly

Manager Leslie, head house keeper Dina and her team take pride in their jobs. They keep constant contact with me through my lengthy stay, ensuring my room has been cleaned properly and on a schedule that works for both parties. I have traveling for work for 10+ years and have no had better service. Could not ask for better communication, management, or cleanliness.

⭐⭐⭐⭐⭐ Exceptional Experience – One of the Cleanest Hotels I Have Ever Stayed In

As a Hilton Honors member for well over a decade, I have stayed at countless Hilton properties and many other hotel brands across the country. I can honestly say that Home2 Suites by Hilton New Albany Columbus has set a standard that truly impressed me.

From the moment I arrived, I noticed the attention to detail and commitment to cleanliness. My room was exceptionally clean, organized, and welcoming. The bathroom, toilet, towels, bedsheets, and even the carpet were spotless and well maintained. Everything looked and felt fresh, which immediately made my stay comfortable and relaxing.

The next morning, I enjoyed breakfast and was equally impressed. The breakfast area was beautifully arranged, clean, and inviting. The lady responsible for preparing breakfast was outstanding. She kept everything stocked, organized, and presentable while maintaining a warm and friendly attitude. Her dedication was so noticeable that I felt compelled to leave her a tip in appreciation of her hard work.

I would also like to recognize Tammy at the front desk. She was professional, courteous, and highly attentive to guests. What stood out most was her commitment to maintaining the hotel’s high standards. While I was eating breakfast, I observed Tammy leaving the front desk multiple times to wipe down and clean tables in the common area. That level of ownership and attention to detail speaks volumes about her character and the culture of this hotel.

The entire property was exceptionally clean, the staff were friendly and polite, and the atmosphere was welcoming throughout my stay. It is rare these days to find a hotel where every detail—from the guest room to the breakfast area to the common spaces—is consistently maintained at such a high level.

Thank you to Tammy, the breakfast attendant, and the entire team for providing such an outstanding guest experience. I highly recommend this hotel and will gladly stay here again whenever my travels bring me back to the area.

Staff was very kind. Room was clean and beds were comfortable

I have been staying on and off for the past four months. Weekdays breakfast is provided and made by Maria. She keeps everything clean, on time and always make sure all the breakfast elements are well prepared and stocked. She is hardworking, nice, and hospitable.

The houses keeping clean long term
gust that stay here
last so get ready for your room to be cleaned at 730 pm told management and was told to put a do not disturb sign on the door well room still new to be cleaned and the trun over rate is about the same

Super experienced servicee with professional knowledge and warmth to help me during a snow-hard evening for everything inclusing some place with hot food to comfort my stomach 😁🙏❤️

Its been awesome staying here/ Leslie in the front desk is so helpful/ready too help. Maria does the breakfast in the AM is such a amazing person/ her breakfast comes out 💯.

Everything here was perfect! The employees are super nice and the entire property was very clean. I 100% highly recommend. When we're in New Albany, we always stay here because of the great service. ❤️