Home2 Suites By Hilton New Albany Columbus

Hotels
Home2 Suites by Hilton
8.8 (241 reviews)
5095 Forest Drive , New Albany , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice amenities
Cons:
Inconsistent breakfast options
Decor criticism
Pillow softness

Categories

Cleanliness
8.38
Generally clean but some decor choices were criticized.
Service
9.35
Friendly, attentive staff made a positive impact on the experience.
Location
8.89
Conveniently located; many found it accessible to various sites.
Room Quality
8.84
Spacious and well-equipped rooms were common praises.
Amenities
8.87
Facilities such as pool and gym were appreciated; some minor concerns.
Value for Money
8.53
Good value but slight dissatisfaction with some consumables.
Food and Beverage
8.38
Breakfast variety could improve; limited options noted.
Overall Experience
9.15
Overall satisfaction with the stay; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:51

Property Description

Modern Accommodations
Home2 Suites By Hilton New Albany Columbus offers contemporary rooms equipped with all the essentials for a comfortable stay, including air conditioning, flat-screen TV, and free WiFi.

Convenient Amenities
Guests can enjoy complimentary access to the fitness center, free private parking, and a shared lounge. The 24-hour front desk and business center cater to all your needs during your stay.

Prime Location
Located just a short distance from popular attractions like the Motorcycle Hall of Fame Museum and Ohio Historical Center, this non-smoking hotel is the perfect choice for travelers seeking convenience and comfort.

Experience a seamless blend of modern comforts and convenience at Home2 Suites By Hilton New Albany Columbus. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 241 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 9.15
K
Kevin Yeh solo_traveller tw
10
2026-02-08 via Nuitee
C
Cynthia solo_traveller us
8
The staff was friendly and courteous and helpful. It was clean.
Pros:

The breakfast was satisfactory, the coffee and juices were good. I had a bagel and it was fresh. I found the cream cheese, but you only had jelly. I prefer a jam or preserve which most motels have. I would’ve liked to have some fresh fruit beside a hole apple wrapped in plastic and an orange.

Cons:

I don’t know who decorated the room, but in my mind, fuchsia, orange, turquoise, beige, and almost every other color under the rainbow was in this room. I also thought that for the price I could’ve had a lotion which I forgot from home. Make up remover, which I forgot at home. I don’t like to soil Wash cloths with makeup.

2026-01-21 via Nuitee
F
FRANK couple us
10
2026-01-17 via Nuitee
J
James couple us
7
Pros:

Room was nice with good amenities

Cons:

The pillows were not soft. Both were either clumpy or too firm

2026-01-15 via Nuitee
G
georgekC5511QR Couples Washington DC, District of Columbia
10
A great experience as usual.
Pros:

When we come to the Columbus area, this is where we go! Excellent front desk and support staff, good breakfast options, spacious rooms, and a pool & gym to boot. Definitely recommend.

2025-12-28 via Tripadvisor
O
O4285WSchrisj Business Houston, Texas
10
Few good employees make a big difference
Pros:

Mayden is working the front desk she is grate and so helpful with are booking we’re a large company and helped us with rooms and corporate also Matt works nights and he’s awesome know every one in this town and can work on anything in this hotel also good with employees and Caustomers Kendall works mid shift and she always so nice and helps everyone marry works breakfast and get hear early so everybody working early has breakfast the lady’s that clean the rooms are awesome can’t say enough about are family hear

2025-12-11 via Tripadvisor
E
Estitila family_with_children us
1
Can’t say.
Cons:

They canceled our reservations the day before arriving.

2025-11-27 via Nuitee
7
716reginaldk Business
10
Stuck in Ohio on business
Pros:

This place is Great,was in New Albany for 3 weeks,all other hotels in the area were having a string of break ins of guests cars at night,3 of our trucks had their windows broke and few items stolen,THIS was the place I stayed had ZERO ISSUES and felt completely safe! Leslie at the front desk is THEE BEST!!! Made my stay away from home as comfortable as possible.

2025-11-09 via Tripadvisor
U
U9256LKbobn Family
10
Outstanding 3 week stay.
Pros:

Spacious, well-equipped room, nice breakfast buffet, everything clean and well maintained, super helpful and friendly staff, good location. We strongly recommend this hotel for an extended stay!

2025-11-08 via Tripadvisor
K
Kathy couple us
9
2025-11-08 via Nuitee
B
Bob family_with_children us
10
Enjoyed my stay
Pros:

Very good experience overall!

2025-10-29 via Nuitee
A
A184KOterryc Family
10
One of the best places to stay
Pros:

Excellent friendly and customer service.
Checking in was smooth and fast met by a friendly professional young lady.
We asked for extra towels and the staff delivered them to our door with in minutes.
This place is an easy 15 minute drive from and to the airport.
Thank you for a great experience.

2025-10-18 via Tripadvisor
S
S2729NWlindas Couples
10
Lovely experience
Pros:

Lovely hotel, convenient location, excellent staff and good breakfast, would definitely stay here again and certainly recommend it to others.

2025-10-14 via Tripadvisor
W
Walukonis couple us
6
2025-10-09 via Nuitee
A
Allison family_with_children us
10
2025-10-06 via Nuitee
H
Hannah couple us
10
Pros:

Nice stay here. Comfortable and spacious room and good service.

2025-10-02 via Nuitee
S
Sheila couple us
10
2025-09-01 via Nuitee
R
Roger
10
Great one night stay in extended stay.
Pros:

Staying for a night out of the home. Saturday night was comfortable and quiet.

2025-08-25 via Nuitee
B
Baileigh couple us
10
Pros:

It was clean and close to where we were going. The staff was very friendly

2025-08-24 via Nuitee
R
Rhonda solo_traveller us
10
2025-08-22 via Nuitee