Ginger Surat City Centre

Hotels
•
Ginger Hotels
7.4 (5 reviews)
Doriwala Square, Opp Surat Station, Surat, Gujarat, 395003 , Surat , IN
91-94849 40035

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Facilities

Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Smoke-free property
Parking (limited spaces)
Free self parking
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Review Highlights

Pros:
Good location
Cons:
Poor cleanliness
Inconsistent service
Room quality issues
Limited amenities
Lack of value for money

Categories

Cleanliness
3.6
Mixed reviews on cleanliness with some guests mentioning issues like dirty rooms and poor housekeeping.
Service
5.4
Service quality varied, with some guests praising the staff while others complained about lack of assistance and attention.
Location
8.5
Location was a key highlight with many guests appreciating the hotel's central position.
Room Quality
5.3
Room quality received mixed feedback with mentions of small, unclean rooms and poor ventilation.
Amenities
5.1
Limited amenities provided, with guests pointing out issues like small lifts, lack of space, and basic facilities missing.
Value for Money
4.2
Many guests felt the hotel did not offer value for the price paid due to various shortcomings in facilities and room quality.
Food and Beverage
6.4
Food received mixed reviews, with some guests appreciating breakfast while others found issues with stale food and lack of variety.
Overall Experience
5.4
Overall experience was subpar with complaints about cleanliness, room quality, and service overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:55

Property Description

Modern Amenities

Take advantage of the hotel's recreational activities like the fitness center and complimentary Wi-Fi. Convenient Facilities

From room service to a water dispenser, the hotel offers various convenient amenities. Prime Location

Located in the heart of Surat, explore nearby attractions like Lake View Garden and VR Surat.

To experience the blend of comfort and convenience, book your stay at Ginger Surat City Centre now!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 3.6
Service: 5.4
Location: 8.5
Room Quality: 5.3
Amenities: 5.1
Value for Money: 4.2
Food and Beverage: 6.4
Overall Experience: 5.4
M
Mohammed • family
2
Pros:

Really bad. Really dirty. Better off staying else where.

2024-10-28 • via Nuitee
T
TRAVEL DESK
2
IGNORANT STAFF
Pros:

I booked for 4 pax but when I called to inform that guests will be late, the reservations staff insisted that only 3 rooms were booked, I called three times. I had to ask hotels.com to call the hotel about my booking. That is a bad service to think that it was late in the night when my guests were supposed to arrive.

2020-10-31 • via Nuitee
M
Manish
10
Stay for a night
Pros:

Room size is compact bfast is good

2020-03-10 • via Nuitee
S
Saurabh
8
Bandar kya jaane Ginger ka swaad... :)
Pros:

Best price for Ginger available on Hotels.com. Good place to stay at City center. Helpful staff. Let them know what you need well in advance and they will deliver with smile.

2020-03-10 • via Nuitee
P
Prema
8
Convenient location
Pros:

we didn’t realise the hotel is bang opposite Surat station when we booked as there are 2 ginger hotels. But it was not noisy maybe as we were in a higher floor. From our room we got a great view of the hustle bustle below. It was convenient to reach anywhere and for the price it was a steal.

2020-01-30 • via Nuitee