Swiss-Belhotel Napier

Hotels
•
Swiss-Belboutique
8.4 (2011 reviews)
36 Munroe Street , Napier , nz

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Professional and friendly staff
Clean and well-appointed rooms
Good breakfast options
Convenient location
Cons:
Breakfast perceived as expensive
Parking fees not included
Some noise issues from neighboring rooms

Categories

Cleanliness
8.1
Most reviews indicate clean rooms and facilities, but some guests mentioned issues with amenities affecting perceptions.
Service
8.6
Staff are described as friendly and professional, with positive interactions reported by many guests.
Location
8.6
Convenient locations are noted, though some guests felt it was a bit far from main areas.
Room Quality
8.6
Rooms are generally regarded as spacious and comfortable, though some commented on noise.
Amenities
8.1
Mixed reviews on amenities, with some issues raised about parking and additional costs.
Value for Money
8.1
While many guests felt it was worth the price, some felt certain aspects like breakfast were expensive.
Food and Beverage
8.6
Breakfast received positive feedback, especially the all-you-can-eat option.
Overall Experience
8.5
Overall, guests were happy with their experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Luxurious Accommodation
Experience 5-star luxury at Swiss-Belboutique Napier, located just 500 meters from Napier Beach. Each guest room is elegantly furnished with air conditioning, a flat-screen TV, and a private bathroom.

Top-Notch Amenities
Indulge in a fitness center, on-site restaurant, and bar during your stay. Enjoy the convenience of room service, concierge assistance, and complimentary WiFi. The property also offers private parking for guests.

Prime Location
Explore nearby attractions such as Pania of the Reef Statue and Bluff Hill Lookout, both within a few kilometers. With Hawke's Bay Airport just 7 km away, Swiss-Belboutique Napier offers both luxury and convenience for your stay.

Book now for an unforgettable experience at Swiss-Belboutique Napier!

Important information:

Public parking is available daily on site (reservation is needed) and costs NZD15.00 per night. Please note that there is a 3% charge when you pay with a Visa or MasterCard credit card. An authorization of $150 from a valid credit or debit card for incidentals is required on arrival. This will be released upon check out and can take up to 7 days to reverse. We do not accept cash Bonds. When booking more than 4 rooms, different policies and additional supplements may apply. Pets are welcome maximum 20kg, maximum 2 pets per room - NZD$150.00 per stay for the first pet and an additional NZD$50 for the second pet. Secure underground car parking is available on site (reservation is needed) and costs NZD15 per night, a height restriction of 1.8-6.6 ft applies. There is a 3% credit card surcharge when paying by Visa or MasterCard for all transactions. An authorization of $100 from a valid credit or debit card for incidentals is required on arrival, which will be released upon check out and can take up to 7 days to reverse. We do not accept cash bonds. When booking more than 4 rooms, different policies and additional supplements apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 18 per day.

Location

Guest Reviews

8.4
Based on 2011 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
P
Peter • couple • au
10
Nice boutique hotel
Pros:

Very comfortable stylishly modern room
Breakfast was great

Cons:

All good

2026-02-14 • via Nuitee
M
Mackle • couple • nz
10
After a stressful week, we arrived at the Swiss Belhotel to be told we had an upgrade. Mana from heaven.
Pros:

Bed and pillows superb. Fabulous bathroom.

Cons:

Nothing negative to say.

2026-02-14 • via Nuitee
G
Gilles • couple • fr
8
2026-02-13 • via Nuitee
S
Sarah • couple • au
2
2026-02-13 • via Nuitee
M
Melissa • extended_group • nz
9
2026-02-12 • via Nuitee
C
Claudia • couple • at
8
2026-02-12 • via Nuitee
P
Phelix • couple • nz
7
Room and service great kitchen let it down terribly
Pros:

Room was lovely

Cons:

Breakfast was terrible. Very undercooked bacon. Cold mushrooms nearly raw sausages. Wasn't impressed at all. Very disappointing

2026-02-11 • via Nuitee
C
Conor • solo_traveller • nz
7
Okay stay. Needs better advertising re bar hours.
Pros:

Room clean and spacious

Cons:

Bar advertised on Booking.com and on hotel website. Got to the hotel and bar was closed the day I stayed. No mention of the bar only being open specific days. Meant after a full day of driving I had to get in the car again to drive somewhere for a drink

2026-02-10 • via Nuitee
M
mark • family_with_children • gb
9
Great hotel
Pros:

Clean and spacious room. Staff very helpful. Good breakfast. Aspects of Art Deco .

Cons:

Nothing

2026-02-09 • via Nuitee
B
Beate • couple • de
7
2026-02-09 • via Nuitee
F
Florencia • family_with_children • ar
6
Lindo hotel y bien ubicado, mediocre la atención y servicios
Pros:

Me gustó el hotel. Muy linda y amplia la habitación, moderna, todo el confort. También me gustó el gimnasio.

Cons:

Les falta mejor atención. Los tres empleados que encontré en recepción en tres ocasiones distintas no fueron muy atentos, amables ni dispuestos. Estuve alojada tres días, y al segundo tuve que decir en recepción que en mi dormitorio sólo habían tendido la cama, no habían barrido, limpiado los muebles ni el baño. Estaba todo sucio, con arena, migas, etc. El wifi malísimo, en los sillones de la recepción "no llegaba".

2026-02-09 • via Nuitee
K
Karine Santacroce • family_with_children • fr
7
2026-02-08 • via Nuitee
G
Grace • family_with_children • nz
10
2026-02-08 • via Nuitee
S
Shanelle M • family_with_children • nz
7
Great location and comfy room but wouldn't recommend the breakfast
Pros:

Comfy bed, east check in, big TV and great location

Cons:

Breakfast wasn't worth the money. The options were very limited and a request for poached eggs seemed like something in the too hard basket. Wasn't a great experience.

2026-02-08 • via Nuitee
R
Ravi • family_with_children • nz
10
2026-02-01 • via Nuitee
P
Paul • family_with_children • au
8
Pros:

Overall space of the room.

Cons:

Lack of a microwave or similar facility.
The noise from the roof was extremely loud and disturbing. Staff didn't seem to care or were not interested in our view

2026-01-31 • via Nuitee
M
Mark • couple • jp
10
Perfect stay at a great hotel!
Pros:

The room was clean and spacious. The staff were friendly and welcoming. The breakfast was prepared to order and was delicious. I would definitely recommend a stay at this hotel.

Cons:

It was a great stay and we have no complaints. I would stay here again. Great location to see the city.

2026-01-31 • via Nuitee
M
Matthew • couple • gb
10
Super efficient hotel with great rooms
Pros:

Great location and super efficient hotel. Parking in garage short walk to town or the seafront. Loved the Art Deco hints around the room a nice touch

Cons:

Nothing

2026-01-31 • via Nuitee
K
Koroheke • solo_traveller • nz
5
Meh
Pros:

Staff were friendly

Bed was comfortable

Cons:

Being asked for i.d. Have travelled the world and never been asked for i.d. Standing behind other guest when they were checking in and not getting asked for i.d.

The beam in my room. (206) Looks tacky.

2026-01-30 • via Nuitee
M
Michl • couple • de
9
Tolles Hotel wo wir wieder einchecken würden
Pros:

Das Hotel war sehr gut und die Zimmer groß aber 5-Sterne ist es nicht. Ist jammern auf hohem Niveau. Ansonsten hat alles gepasst. Frühstück super und 5min zu Fuss zum Beach.

Cons:

Preislich Obergrenze für das Hotel

2026-01-30 • via Nuitee