Comfort Suites Outlet Center

Hotels
•
Comfort Suites
8.2 (816 reviews)
890 Brevard Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent amenities

Categories

Cleanliness
7.09
Some guests noted issues with facility cleanliness and odor, impacting satisfaction.
Service
9.06
Staff were generally friendly and helpful, contributing positively to the experience.
Location
9.1
Convenient location near shopping and highway access, noted positively by several reviewers.
Room Quality
7.55
Mixed reviews about room conditions, including concerns about noise and old amenities.
Amenities
8.08
Breakfast received mixed reviews with some positives alongside complaints about quality.
Value for Money
8.54
Overall satisfaction seems to indicate a reasonable value based on the location and services.
Food and Beverage
7.59
Breakfast quality was inconsistent, affecting overall satisfaction in this area.
Overall Experience
8.56
While there were issues, many guests expressed a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Luxurious Amenities
Indulge in the outdoor pool, fitness center, and daily hot breakfast buffet during your stay at this Asheville hotel.

Cozy Room Features
Relax in rooms equipped with premium TV channels, a sofa bed, microwave, refrigerator, and coffee machine for your comfort.

Convenient Location
Explore nearby attractions like Asheville Art Museum and Biltmore Estate, with downtown just a short drive away.

Book now for a memorable stay at Comfort Suites Outlet Center in Asheville, North Carolina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 816 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
B
Barbara • couple • us
10
Pros:

The property was clean and the front desk personnel were amazing. They made sure our needs were met. Hats off to the lady who worked in the breakfast dining area. She made our stay enjoyable.

Cons:

I did not like the pets that owners did not have on a leash.

2026-03-26 • via Nuitee
S
Shannon • family_with_children • us
10
Pros:

Very clean, tasty and lots to choose from for breakfast, and friendly staff

Cons:

We were in a handicap accessible room, and the ramp going into the shower didn't have enough of a lip to keep the water in. Spilled all over the floor!

2026-03-23 • via Nuitee
J
janelle • family_with_children • us
10
2026-03-23 • via Nuitee
T
Terrell • couple • us
10
Everything was great
Pros:

Perfect location price, great staff, clean rooms and comfortable beds

Cons:

Nothing

2026-03-23 • via Nuitee
J
janelle • family_with_children • us
10
2026-03-23 • via Nuitee
K
Kyle • family_with_children • us
8
2026-03-22 • via Nuitee
K
Kevin • family_with_children • us
10
2026-03-22 • via Nuitee
B
Bryan • solo_traveller • us
9
2026-03-22 • via Nuitee
J
Juan • extended_group • us
10
2026-03-22 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-03-21 • via Nuitee
C
Cribb • couple • us
10
Very nice place to stay and they are pet friendly!
Pros:

Everyone was nice our room was clean beds comfortable and where it's located is close to restaurants stores and there's even a tangler outlet right there . I would stay there again!

Cons:

I really don't have any complaints!

2026-03-16 • via Nuitee
D
Debra • couple • us
10
Pros:

good location. Quiet, clean, beds slept really good. Can't say I would change anything.

2026-03-16 • via Nuitee
J
John • couple • us
9
Pros:

Convenient location

2026-03-12 • via Nuitee
J
Jeffrey • couple • us
9
2026-03-11 • via Nuitee
J
John • couple • us
10
Pros:

Location. Breakfast was good. Staff friendly.

2026-03-05 • via Nuitee
B
Blaine • couple • us
8
General manager “makes it right.”
Pros:

There was a problem at check-in and General Manager Randy “made it more than right!”

Cons:

Breakfast was so-so. Eggs were not really edible, but rest was acceptable.

2026-02-23 • via Nuitee
B
Bonita • couple • us
9
2026-02-22 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

Perfect location

2026-02-13 • via Nuitee
A
Angela Cochran • family_with_children • us
10
Pros:

Great location! Quiet area!

Cons:

Beds were a bit uncomfortable.

2026-02-11 • via Nuitee
R
Reynolds • family_with_children • us
9
2026-02-08 • via Nuitee