Comfort Suites Outlet Center

Hotels
•
Comfort Suites
8.2 (799 reviews)
890 Brevard Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent amenities

Categories

Cleanliness
7.09
Some guests noted issues with facility cleanliness and odor, impacting satisfaction.
Service
9.06
Staff were generally friendly and helpful, contributing positively to the experience.
Location
9.1
Convenient location near shopping and highway access, noted positively by several reviewers.
Room Quality
7.55
Mixed reviews about room conditions, including concerns about noise and old amenities.
Amenities
8.08
Breakfast received mixed reviews with some positives alongside complaints about quality.
Value for Money
8.54
Overall satisfaction seems to indicate a reasonable value based on the location and services.
Food and Beverage
7.59
Breakfast quality was inconsistent, affecting overall satisfaction in this area.
Overall Experience
8.56
While there were issues, many guests expressed a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Luxurious Amenities
Indulge in the outdoor pool, fitness center, and daily hot breakfast buffet during your stay at this Asheville hotel.

Cozy Room Features
Relax in rooms equipped with premium TV channels, a sofa bed, microwave, refrigerator, and coffee machine for your comfort.

Convenient Location
Explore nearby attractions like Asheville Art Museum and Biltmore Estate, with downtown just a short drive away.

Book now for a memorable stay at Comfort Suites Outlet Center in Asheville, North Carolina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 799 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
T
Teresa • family_with_children • us
10
Pros:

Perfect location

2026-02-13 • via Nuitee
A
Angela Cochran • family_with_children • us
10
Pros:

Great location! Quiet area!

Cons:

Beds were a bit uncomfortable.

2026-02-11 • via Nuitee
R
Reynolds • family_with_children • us
9
2026-02-08 • via Nuitee
W
Waylon • family_with_children • us
10
2026-01-20 • via Nuitee
N
Nadine • couple • us
10
2026-01-20 • via Nuitee
K
Kelly • couple • us
10
Pros:

Loved the jacuzzi tub in my suite

Cons:

No shower curtain in the shower

2026-01-20 • via Nuitee
A
Anna C. • extended_group • us
10
Pros:

Breakfast

Cons:

n/a

2026-01-20 • via Nuitee
K
Kim • couple • us
4
Room was dirty. Huge dead bug on floor. Very disappointed
2026-01-19 • via Nuitee
S
Sara • family_with_children • us
2
Really gross and way overpriced.
Pros:

This entire place was disgusting. Liked nothing about it.

Cons:

This was a last minute stay-over on a road trip. My family w two small kids and one dog needed a place to crash for the night so we found this via google search for pet friendly hotels on our route. We were upcharged for a pet-friendly room on booking.com and AGAIN at the hotel. The “sofa bed” was a tiny loveseat with a 1.5” thick pad over top of metal bars and so uncomfortable that even the 6 yo couldn’t sleep on it. All four of us ended up in the king size bed. No one slept well whatsoever. In addition to being cramped, the entire family had allergic reactions to the mold smell in the room. Oh and the room was filled up with a giant nasty hot tub which was bigger than the sofa bed (and not at all the room we booked). The staff wasn’t helpful or accommodating.

2026-01-19 • via Nuitee
A
Andres • solo_traveller • us
8
En general bien
Pros:

👍👍

2026-01-19 • via Nuitee
N
Norma • extended_group • us
8
Worth the money
2026-01-19 • via Nuitee
C
Carlee • couple • us
10
2026-01-19 • via Nuitee
M
Michele • solo_traveller • us
9
It was GREAT!
Pros:

Staff was amazing

Cons:

My toliet didn’t flush well the morning I was leaving, but I told them and they took care of it. Quickly

2026-01-19 • via Nuitee
G
George • couple • us
10
Went away for the weekend and enjoyed every thing we did.
Pros:

Room Size was good with plenty of room to move around in, also we had a king size bed that was comfortable.

Cons:

The bathroom was really on the small size. Shower was nice and had good water pressure.

2026-01-19 • via Nuitee
A
Anne • extended_group • us
10
Pros:

Location

2026-01-19 • via Nuitee
Z
Zacg • family_with_children • us
3
2026-01-19 • via Nuitee
S
Sekennia • family_with_children • us
10
2026-01-18 • via Nuitee
C
Cody • family_with_children • us
6
Pros:

Somewhere clean to lay our heads down for a night after having to bad air bnb experiences in the same day

Cons:

After hours parking and entry

2026-01-17 • via Nuitee
C
Cadin • solo_traveller • us
10
2026-01-15 • via Nuitee
C
CARLOS • extended_group • us
10
2026-01-13 • via Nuitee