Comfort Suites Outlet Center

Hotels
•
Comfort Suites
8.2 (847 reviews)
890 Brevard Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent amenities

Categories

Cleanliness
7.09
Some guests noted issues with facility cleanliness and odor, impacting satisfaction.
Service
9.06
Staff were generally friendly and helpful, contributing positively to the experience.
Location
9.1
Convenient location near shopping and highway access, noted positively by several reviewers.
Room Quality
7.55
Mixed reviews about room conditions, including concerns about noise and old amenities.
Amenities
8.08
Breakfast received mixed reviews with some positives alongside complaints about quality.
Value for Money
8.54
Overall satisfaction seems to indicate a reasonable value based on the location and services.
Food and Beverage
7.59
Breakfast quality was inconsistent, affecting overall satisfaction in this area.
Overall Experience
8.56
While there were issues, many guests expressed a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Luxurious Amenities
Indulge in the outdoor pool, fitness center, and daily hot breakfast buffet during your stay at this Asheville hotel.

Cozy Room Features
Relax in rooms equipped with premium TV channels, a sofa bed, microwave, refrigerator, and coffee machine for your comfort.

Convenient Location
Explore nearby attractions like Asheville Art Museum and Biltmore Estate, with downtown just a short drive away.

Book now for a memorable stay at Comfort Suites Outlet Center in Asheville, North Carolina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 847 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
J
Julie • family_with_children • us
4
it was ok
Pros:

good location

Cons:

there were ants in our room, it didn't seem as clean as it could have been.

2026-05-23 • via Nuitee
C
C • couple • us
10
2026-05-18 • via Nuitee
L
Luke • couple • us
8
2026-05-16 • via Nuitee
J
John • couple • us
10
2026-05-14 • via Nuitee
J
John • couple • us
10
2026-05-12 • via Nuitee
R
Rachel • couple • us
8
Pros:

Convenient and comfortable for two adults

2026-05-11 • via Nuitee
T
Turner • solo_traveller • us
8
Pros:

Being close to restaurants and the staff was great.

Cons:

Elevator was out and we were on 2nd floor. Being seniors and with a pet that was not to easy but we made it work.

2026-05-11 • via Nuitee
B
Baker • solo_traveller • us
2
Not a good experience
Pros:

Clean room and great breakfast.

Cons:

Tv remote didn't work, so I requested another one, it didn't work either.

People were having a very VERY loud party well past quite time.

Several things were broken.

2026-05-11 • via Nuitee
A
Anders • family_with_children • us
9
2026-05-03 • via Nuitee
D
Doug • couple • us
9
2026-05-02 • via Nuitee
G
Gardner • solo_traveller • us
8
2026-04-30 • via Nuitee
B
beverly • solo_traveller • us
10
Great stay and location
Pros:

Everything

Cons:

Nothing

2026-04-20 • via Nuitee
S
Sylvia • family_with_children • us
8
Asheville Outlets
Pros:

Good breakfast

Cons:

Unable to get jacuzzi room

2026-04-19 • via Nuitee
T
Turner • solo_traveller • us
8
Pros:

The staff was great especially Tiffany. She was super.

Cons:

The elevator was out but wasn't the staffs fault. Power outage knocked it out. Waiting on part to fix.

2026-04-16 • via Nuitee
C
Charles F • couple • us
9
2026-04-16 • via Nuitee
S
Stephanie • couple • us
9
2026-04-14 • via Nuitee
T
Tammy • family_with_children • us
3
Inconvenient
Cons:

No electricity
Elevators not working even when electricity came back on
Had to put information on a paper and “trust” it was shredded.
Mold on the sink
Why do you not have a generator for such a large hotel?
Dogs

2026-04-12 • via Nuitee
• couple • us
7
2026-04-08 • via Nuitee
M
Mathews • family_with_children • us
10
Pros:

I enjoyed the whole stay everything was great

Cons:

There was nothing I didn't like

2026-04-07 • via Nuitee
P
Phyllis • family_with_children • us
9
2026-04-05 • via Nuitee