RIHGA Royal Laguna Guam Resort

Hotels
•
Independent
8.2 (153 reviews)
470 Farenholt Ave, Tamuning, 96913 , Tamuning , GU
1-6716462222

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Outdoor furniture
Elevator
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great service
Beautiful property
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
7.7
Some reviews mentioned dust in the room and cleanliness issues in common areas.
Service
9.2
Multiple reviews praised the staff as amazing and friendly, providing excellent service.
Location
8.2
The location is somewhat secluded with limited walking distance to nearby areas, but close to the airport.
Room Quality
8.2
Rooms were generally good, but some guests noted older furnishings and bed comfort issues.
Amenities
8.7
Amenities such as the pool and happy hour were appreciated, but some improvements are needed.
Value for Money
8.2
Mixed sentiments on value for money; some felt it was reasonable while others had concerns over food quality.
Food and Beverage
6.7
Several complaints about food quality, including cold and unappetizing options.
Overall Experience
8.7
Overall, guests enjoyed their stay but mentioned some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:32

Property Description

Experience the ultimate in relaxation and luxury at RIHGA Royal Laguna Guam Resort, an oasis that caters to your every need.

Unwind in Style
Indulge in rejuvenating treatments at our on-site Angsana Spa, offering a range of massages and body therapies that will leave you refreshed. With 2 stunning outdoor swimming pools and a thrilling waterslide, your leisure time is perfectly catered for.

Dining Delights
Savor delectable cuisine at our renowned restaurant, La Cascata, among other dining options including 3 exceptional eateries and 2 inviting cafes. Enjoy a refreshing drink by the poolside bar as you bask in the island's sun.

Comfort and Convenience
Stay connected with complimentary wireless internet, and enjoy the comfort of air-conditioned rooms featuring minibars and Smart televisions. With concierge services and a 24-hour front desk, your satisfaction is our priority.

Book your stay today and let the luxury of RIHGA Royal Laguna Guam Resort welcome you!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 153 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
R
Ryan
6
Pros:

Its a nice hotel bit is in need of updating, for example there is a lot of carpetand in a location that is that humid that keads to mold. The ceiling in the main lobby entrance also leaked when it rained hard. But the staff were amazing and the rioms were good. We did the biffet one night and the food was not good, it was all cold and we were there right when it opened

2025-10-07 • via Nuitee
A
Alexandra
10
Pros:

Everything was great!

2025-09-27 • via Nuitee
M
Matt
6
Pros:

Admittedly stayed mid-week for just a layover, but hotel needs a bit of a spruce up in areas; my room was a bit old and tired. They have a shuttle service, but could be a bit more regular and include the airport, especially as there is not much within walking distance. Front desk staff were very friendly.

2025-09-23 • via Nuitee
K
kevin
10
Pros:

The staff was amazing. We missed our connection and decided to stay at this resort. The front desk was so kind, we arrived late, they upgraded our room and it was absolutely beautiful! The resort is amazing. I highly recommend. Plus it's close enough to the airport. Super convenient!

2025-09-22 • via Nuitee
C
Chris
10
Pros:

Great hotel with great view

2025-09-10 • via Nuitee
J
JOHN
8
Pros:

My reservation was made last minute so I didnt notice anything about bed comfort. The beds were rock hard! The room, pools, and area was beautiful. The location is secluted, not in walking distance to anything so, they have a shuttle to the near by shopping areas. Definitely see if they have bed upgrades, unless you like sleeping on a board.

2025-09-10 • via Nuitee
J
Joseph • family
10
Pros:

Its a vibe

2025-09-08 • via Nuitee
J
Jesse • friends
8
Pros:

The FB department needs to be better. Running a skeleton crew during peak hours doesnt really show they care. Easy to make a decision to go try somewhere else

2025-09-06 • via Nuitee
Y
Yoko
10
Pros:

Staff was amazing except one lady who was telling us she is the manager but she had a most arrogant attitude for no reasons.
Club lounge was okay except one night
It was only taco chips and a cheese 😅
But, stuff

2025-09-04 • via Nuitee
Y
Yoko
10
Pros:

Awesome

2025-08-25 • via Nuitee
Y
Yoko
10
Pros:

Services are awesome
Room is clean and comfortable

2025-08-25 • via Nuitee
Y
Yoko • family
10
Pros:

We liked stuff service was excellent
We didn't like about the room was dusty so we had to wipe to use table and around the sink.. Except of that it was great!!

2025-08-23 • via Nuitee
R
Richard
8
Pros:

I enjoyed the entire property and stay with the happy hour on the 10th floor where one can sit on the balcony to look over the water. The only down fall was in the bathroom where the tub drain was removed and the person staying there needed to place it in the drain to take baths. The other was the showerhead was not as luxurious as I expected and was under par for the price of the room.

2025-08-21 • via Nuitee
H
Hyuk jae
6
Pros:

낡은것은 괜찮지만 복도 등은 청소를 안함

2025-08-21 • via Nuitee
B
Bismark • friends
8
Pros:

They have upgraded their system since last I was there which is last year

2025-08-20 • via Nuitee
E
Elijah • partner
10
Pros:

The service was the best I’ve seen. The friendly environment was refreshing!!

2025-08-20 • via Nuitee
J
Jesse
4
Pros:

The F&B needs to get their stuff together. They dont serve appetizing food, comabtive staff, and the supervisor of the lobby eaterie was dirty, smelled awful, and was threatening. Very very disgusted with his demeanor and responses.

2025-08-18 • via Nuitee
K
KYOKO
10
Quiet and comfortable
Pros:

I'm grateful that they accommodated my room request. The room, pool, and cocktail lounge were all very comfortable. I'd love to stay here again.

2025-08-10 • via Nuitee
A
Amanda • family
6
Pros:

This hotel is quite old and it shows inside the rooms. While clean, the carpets were stained, furniture is in poor condition; however, I’m not sure if updates are being done post 2023 typhoon Mawar.

We were looking forward to a free weaving class we had signed up for, but with the tsunami advisory, they cancelled the class. No big deal, but every single other thing at the hotel was still open and running (ie restaurants, pools, bar, etc) — so that was a bummer.

One thing to note, the blinds in the bathroom do not offer any privacy. So if staying w/ someone that isn’t family, that could be quite awkward showering with the blinds wide open. They don’t pull down the entire length of the window so you can see through the bottom portion.

Parking is super easy and convenient. Extremely friendly staff and service. There really isn’t anywhere to walk to that’s close by, but very accessible with a car. Other than the rooms being a bit outdated, we enjoyed our stay nonetheless!

2025-08-03 • via Nuitee
B
Beatriz • friends
10
Pros:

Good stay in the suite

2025-07-26 • via Nuitee