Great Southern Hotel Melbourne

Hotels
7.9 (16846 reviews)
44 Spencer Street , Melbourne , AU
+61 3 9629 6991

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noise disturbances
Cleanliness issues
Poor room condition

Categories

Cleanliness
6.79
Multiple comments indicated issues with dirt and mould, including stains in the bathroom and dusty conditions.
Service
8.76
Friendly staff were mentioned positively, but some issues were noted about responsiveness to noise complaints.
Location
9.3
Great location highlighted in several reviews for its convenience and proximity to major attractions.
Room Quality
6.75
Many reviewers expressed dissatisfaction with room conditions including noise and lack of air conditioning.
Amenities
7.28
Basic amenities were provided but with significant issues reported regarding air conditioning.
Value for Money
8.24
Some guests felt they got good value, although others mentioned the high costs relative to the experience.
Food and Beverage
8.79
Dining options were highlighted as good with a variety of food available.
Overall Experience
7.26
Some guests enjoyed their stay while others were disappointed by various issues, resulting in a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 00:30

Property Description

Vintage Interior Decor
The Great Southern Hotel Melbourne, located opposite Southern Cross Station, boasts vintage interior décor that adds a touch of charm to your stay.

Convenient Location
Situated just a 10-minute walk from Crown Casino and Etihad Stadium, this hotel offers easy access to Melbourne's popular attractions, making it an ideal choice for travelers looking to explore the city.

Upgrade Notice
Please note that from October 2023 to April 2024, the hotel will be undergoing a major lift upgrade project. While this may cause some inconvenience, rest assured that the management is working to enhance the property for your future comfort.

Book your stay at the Great Southern Hotel Melbourne for a delightful blend of vintage elegance and modern convenience.

Important information:

All guests must sign the property’s T&C.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Please note that there is a non-refundable 2.0% credit card fee when you pay with a Mastercard, Visa, UnionPay, American Express, Diners Club or JCB credit card.

Early check-in is available for an additional AUD 30 from 10:00 only and is subject to room availability.

Late check out is available for an additional AUD 35 up until 13:00, day use rate applies after 13:00. Please notify reception by 10:00 on your check out date if you require a late check out.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

We offer our Great Sunrise Breakfast for AUD 20 per person, served daily from 7:00 to 10:30. Each plated serve includes bacon, eggs, sausages, hash browns, tomato, tinned mushrooms, and baked beans (one serve only, no refills). Guests can also enjoy our self-serve selection of toast, cereal, canned fruit, fresh seasonal fruit, mini croissants, pancakes, yoghurt, coffee, tea, and juice.

We would like to inform you that we now offer express check-in and check-out to our guests via kiosks in the hotel lobby. Please feel free to ask our friendly staff upon arrival if you need assistance.

Housekeeping service is available for an additional charge of AUD 20.

The maximum vehicle height for parking at this property is 195 cm. Taller vehicles cannot park here.

Parking is available for AUD 30 per night.

Parking is subject to availability due to limited spaces.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.9
Based on 16846 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 7.26
G
Gayle • family_with_children • au
8
Cons:

Would have liked a table & chairs.

2026-10-17 • via Nuitee
J
Johanna • couple • au
10
2026-10-17 • via Nuitee
P
Parker • solo_traveller • au
8
Pros:

Hotel is clean, good value for money and well located.

Cons:

All good

2026-10-17 • via Nuitee
R
Robyn • solo_traveller • au
9
Pros:

Great location, great customer service

Cons:

Bed was uncomfortable

2026-10-17 • via Nuitee
J
Julie • solo_traveller • au
8
2026-10-17 • via Nuitee
P
Peter • solo_traveller • au
10
2026-10-17 • via Nuitee
G
george • couple • au
10
Overall good...
Pros:

Friendly staff and budget friendly rooms

Cons:

Nothing

2026-10-17 • via Nuitee
P
Phillip • couple • au
10
2026-10-17 • via Nuitee
A
Anthony • solo_traveller • au
9
2026-10-17 • via Nuitee
E
Eva • solo_traveller • au
9
Pros:

Great city position for a good price.

2026-10-17 • via Nuitee
W
Wei-Tat • extended_group • au
7
Pros:

Good location. Bathroom

Cons:

Floors weren't as clean

2026-10-17 • via Nuitee
P
PRADITCHARD • family_with_children • th
8
location is extremely convenient
Pros:

The location is extremely convenient, situated close to both the train station and the free tram zone. From the accommodation, you can easily travel into the heart of the city. The room is spacious and clean, and the bathroom is well-sized, spotless, and equipped with a bathtub. The property also features elevator access. Furthermore, the front desk staff provides excellent service; after checking out, you can leave your luggage at the hotel to go souvenir shopping and return to pick it up later.

2026-10-16 • via Nuitee
R
Robert • solo_traveller • au
5
Cons:

Room 427 was warn and run down

2026-10-16 • via Nuitee
S
Swee • couple • au
9
2026-10-16 • via Nuitee
R
Richard • solo_traveller • au
10
2026-10-16 • via Nuitee
T
Ted • extended_group • au
8
2026-10-16 • via Nuitee
D
Desmond • solo_traveller • au
8
Quite and relaxing
Pros:

I really enjoyed my continent breakfast just what I what I wanted
great coffee

Cons:

Nothing I was very happy

2026-10-16 • via Nuitee
P
Prior • couple • au
10
Pros:

Comfortable,Clean and Nice Breakfast🙂

2026-10-16 • via Nuitee
T
Terry • solo_traveller • au
7
Good staff and comfortable room
Pros:

Location and price

Cons:

Noisy guests at night
No proper chair in room to work on.

2026-10-16 • via Nuitee
Z
Zoe • family_with_children • au
5
2026-10-16 • via Nuitee