Keio Prelia Hotel Sapporo

Hotels
8.8 (3815 reviews)
Kita-ku,North 8-jo,West 4-11-1 , Sapporo , JP

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Some negative staff interactions

Categories

Cleanliness
8.76
Multiple reviews highlight clean rooms.
Service
9.23
Staff is frequently mentioned as friendly and helpful.
Location
9.27
Very convenient location near Sapporo Station.
Room Quality
8.72
Rooms are described as clean and spacious in reviews.
Amenities
8.75
Amenities like microwave and drinking facilities are well received.
Value for Money
8.41
Some reviews mention higher prices compared to expectations.
Food and Beverage
8.26
Breakfast quality is mentioned but could have more options.
Overall Experience
9.03
Overall satisfactory experiences with positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:08

Property Description

Luxurious Accommodation
Keio Prelia Hotel Sapporo offers elegantly furnished rooms equipped with modern amenities, ensuring a comfortable stay for guests. From air-conditioning to a flat-screen TV, every detail is designed to enhance your experience.

Convenient Location
Situated close to major attractions like Sapporo Station and Hokkaido University, our hotel provides easy access to the best of the city. Whether you're here for business or leisure, you'll find yourself perfectly placed to explore all that Sapporo has to offer.

Exceptional Service
Our dedicated staff, fluent in both English and Japanese, are available 24/7 to cater to your needs. Whether it's assistance at the front desk or guidance on local hotspots, we are committed to making your stay memorable and hassle-free.

Experience the epitome of comfort and convenience at Keio Prelia Hotel Sapporo. Book now for an unforgettable stay in Sapporo!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3815 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.26
Overall Experience: 9.03
萌香 • solo_traveller • us
10
Pros:

Clean, good location

Cons:

Nothing

2026-10-17 • via Nuitee
S
SHYUE YIH • couple • tw
8
Pros:

去北海道大學散步很方便

2026-10-17 • via Nuitee
S
Steeve • couple • ca
9
Pros:

Great staff!! Very helpful! Clean, 3 minutes away from underground mall and from train stations, restaurants etc..1 mn from convenient store . I would return there if I am back in Sapporo

Cons:

You have to get to breakfast before 7am otherwise you MIGHT have to wait a bit to be seated.

2026-10-17 • via Nuitee
田中 • couple • jp
6
2026-10-17 • via Nuitee
정재 • couple • kr
10
시설은 4성급인데 서비스는 5성급
Pros:

숙소 모든 곳이 깨끗하고. 신경을 많이 쓴 숙소였습니다.
들어가면 반기는 좋은 향기. 호텔의 등급이 높을수록 향기에 신경을 쓰는데 4성급보다 더 신경 쓴 모습.
카드키를 가져야만 층이 눌러지는 엘리베이터.
살짝 고정이 되는 샤워커튼. 소리가 안 나는 수전.
샤워실의 환기가 조용하면서 강력해서 습기가 없고 냄새도 없었습니다.

자석식으로 마련된 청소옵션이 있어서 문밖에 붙이기 쉬웠고.
무료로 제공되는 얼음. 식수. 퀄리티가 매우좋고. 호시자키 제빙기의 얼음은 단단해서 오래 유지가 되었습니다.

라운지도 운영이 되어서 커피를 늘 먹을수 있어서 행복했습니다

직원분들은 늘 눈이 마주치기전에 먼저 인사를 건네주었고
두리번거리면 먼저와서 필요한것이 있는지 물어봤습니다.

이런 사소하다고 느끼는 것들에서 호텔의 품격이 정해지는것 같습니다.
시설은 4성급이지만 5성급의 서비스 입니다.

Cons:

없습니다.

2026-10-17 • via Nuitee
M
Mazlita Mat • extended_group • my
10
Well located hotel, wonderful service and helpful staff
Pros:

We had a fabulous 4 days 3 nights stay at Keio Prelia. Such a well located hotels, within minutes of the station and major city attractions. Their staff are friendly and polite and always happy to help. I especially love the self service laundry room (payable but minimal fee).

My son left his newly bought jacket at the hotel and only realized it when we arrived at the airport for our flight to Tokyo. I quickly wrote to the hotel asking whether it is possible to send his jacket to our hotel in Tokyo. They gladly said yes, asked for my hotel name, calculated the delivery cost and I received the parcel 2 days later. My son was so happy 😄 Thank you so much to Keio Hotel for their extraordinary service. Will definitely be back

Cons:

-

2026-10-17 • via Nuitee
S
Shunsuke • couple • jp
5
プライベートの旅行には使用したくない
Pros:

ホテルマンの笑顔

Cons:

思ったより狭い部屋

2026-10-17 • via Nuitee
S
SHYUE YIH • couple • tw
8
2026-10-17 • via Nuitee
魁斗 • couple • jp
10
2026-10-17 • via Nuitee
K
Kurosaki • couple • jp
10
2026-10-16 • via Nuitee
A
AKANE • couple • jp
10
快適でした
Pros:

歩き疲れた身体に、大浴場がとても良かったです。清潔感もありパウダールームもありました。
また荷物の預かりの件でもスタッフの方がとても良くしてくれました。
また泊まりたいと思えるホテルでした。

Cons:

特に思い当たりません。

2026-10-16 • via Nuitee
S
sou • couple • jp
7
とてもよかったが惜しい部分が目立った。
Pros:

全体的に清潔感があり過ごしやすかった。
立地もすごく良かった。

Cons:

部屋のシャワールームの生乾き臭がひどかった。
部屋の冷蔵庫の不調があった。

2026-10-16 • via Nuitee
C
CHANG YI • couple • tw
9
2026-10-16 • via Nuitee
N
Nancy • extended_group • tw
8
2026-10-14 • via Nuitee
D
Daniel • solo_traveller • sg
9
A well designed hotel with good rooms
Pros:

Very clean and has public bath

Cons:

No cafe or 24 hour area for sitting and working outside of room

2026-10-13 • via Nuitee
Y
YUNG-HAO • extended_group • tw
8
2026-10-13 • via Nuitee
N
Nongnoot • extended_group • th
10
ฝากกระเป๋าได้ เดินทางสะดวก
Pros:

พนักงานดี ที่พักใหม่ เดินทางสะดวก ฝากกระเป๋าได้ ออนเซ็นเยี่ยม อาหารเช้าอร่อย แนะนำมาพักค่ะ

2026-10-13 • via Nuitee
S
Samuel • couple • my
8
2026-10-13 • via Nuitee
S
Shelly • extended_group • tw
10
Pros:

大湯池和附屬設備

2026-10-12 • via Nuitee
Y
YING-CHIA • couple • tw
10
願意回訪
Pros:

地點離車站和北海道大學都很近。
有大浴池。
每層樓有提供冰塊和水,房內的環保杯容量大。
二樓可以自行寄放行李。

Cons:

無

2026-10-12 • via Nuitee