SureStay by Best Western Norman

Hotels
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SureStay Hotel by Best Western
301 Norman Center Ct , Norman , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean
Good service
Convenient location
Cons:
Inconvenient elevator
Uncomfortable bed
Maintenance issues

Categories

Cleanliness
8.09
The review mentioned cleanliness positively, but overall maintenance issues reduce this rating.
Service
9.06
The staff were great, engaging, and friendly, with positive notes about breakfast and housekeeping.
Location
8.6
Conveniently located with lots of nearby restaurants.
Room Quality
7.55
The bed was uncomfortable and there were several maintenance issues noted in the room.
Amenities
8.08
Standard amenities typical for the hotel tier, but missing luggage racks were a downside.
Value for Money
8.04
Review indicates the experience was not worth the price despite some positives.
Food and Beverage
8.09
Did not have breakfast mentioned positively or negatively.
Overall Experience
8.06
Mixed feelings; some positive highlights but significant issues that impact overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:59

Property Description

Convenient Location
Located just off I-35, Fairfield Inn & Suites Norman is a short distance from Max Westheimer Airport and Sooners football at Gaylord Family Oklahoma Memorial Stadium.

Comfortable Accommodations
All guest rooms feature satellite TV, air conditioning, microwave, mini-refrigerator, and a well-lit work desk for your convenience.

Delightful Amenities
Start your day with a hot breakfast including waffles and fresh fruit. Take a dip in the indoor pool or explore nearby shopping centers and Riverwind Casino.

Ready to experience comfort and convenience in Norman? Book your stay at Fairfield Inn & Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
S
Sonnyeastep • solo_traveller • us
10
2026-08-16 • via Nuitee
M
Megan • solo_traveller • us
8
Good value and clean
Pros:

Good location

Cons:

Kinda of creepy, I think I was the only person in the hotel besides the staff.

2026-08-08 • via Nuitee
L
Luis • couple • pr
9
2026-07-14 • via Nuitee
S
Sam • family_with_children • us
4
2026-07-13 • via Nuitee
D
David • couple • us
1
Pros:

I went to check in but the hotel was closed

Cons:

The hotel was closed when I went to check in

2026-07-08 • via Nuitee
B
Bob • couple • us
9
2026-06-28 • via Nuitee
D
Deseray • couple • us
8
2026-05-04 • via Nuitee
L
LouAnn • couple • us
10
Pros:

Conveniently located

2026-04-11 • via Nuitee
A
Allen D • couple • us
2
2026-04-10 • via Nuitee
M
Merchant • solo_traveller • us
5
Pros:

Quiet
Convient

Cons:

Breakfast hours

2026-04-05 • via Nuitee
T
Terexa • extended_group • us
2
Cons:

We get lock inside and out side from the room twice.

2026-04-01 • via Nuitee
J
Jennifer • family_with_children • us
5
2026-03-16 • via Nuitee
A
Andy • family_with_children • us
1
Pros:

Nothing,besides location.

Cons:

Blood stains on bed......sick!..trash under bed...

2026-03-08 • via Nuitee
L
LAMA • family_with_children • us
8
I loved the location, it was quiet although very close to freeway
Pros:

The staff accomodated me for another day without problems. Also, there was hot water available in the lobby for my tea.

Cons:

The only thing that needed improvement is the breakfast. The food was tastless, almonds were stale, and the omelette was very salty. They didn't change the klinex when I ran out.

2026-02-11 • via Nuitee
R
Royce • family_with_children • us
8
2026-02-08 • via Nuitee
B
Brian • family_with_children • us
6
services met expectation for an older hotel with minimal upkeep. The bed did not met expectations,
Pros:

The staff were great, front desk staff was engaging and friendly. Breakfast staff was nice. housekeeping staff were friendly.

Cons:

Bathroom appeared slapped together, the picture hanging in the bathroom is showing stains from repeated humidity. The corners and bottom of the wallpaper appears as if it was installed by a toddler. The elevator has some weird clicks and thumps like it's ready to go off the rails. how come there were no luggage racks in the room for luggage? that is a major deficiency. The bed was the most uncomfortable bed I've ever experienced in a hotel stay.

2026-01-19 • via Nuitee
M
Marisol • couple • bo
8
2026-01-17 • via Nuitee
N
Noah • couple • us
10
2026-01-05 • via Nuitee
R
Rene • family_with_children • us
10
2026-01-03 • via Nuitee
P
Parrigon • family_with_children • us
9
2025-12-20 • via Nuitee