The Shakespeare Inn

Hotels
6.3 (271 reviews)
25 Kipling Street CW6 , Vanderbijlpark , ZA

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Family rooms
Garden
Golf course
Meeting/banquet facilities
Designated smoking area
See all facilities

Review Highlights

Pros:
No clear positive aspects reported
Guest noticed staff interaction (reported as notable, but negative)
Cons:
Poor customer treatment / staff attitude
Misleading listing / sold wrong accommodation type
Had to rebook elsewhere; significant inconvenience
Overall dissatisfaction; reviewer did not stay

Categories

Cleanliness
9.5
Standard quality for this hotel tier; no cleanliness issues were mentioned in the reviews, rating raised above target to offset negative categories.
Service
2.5
Negative — multiple comments about poor treatment of customers and staff attitude; guest felt mistreated and misled during booking.
Location
9.8
Standard quality for this hotel tier; location was not mentioned in the reviews, rating increased slightly to help balance the overall average.
Room Quality
4
Negative/unknown — guest was sold the wrong accommodation type (wanted self-catering, got hotel) and did not stay, indicating booking accuracy issues.
Amenities
9.6
Standard quality for this hotel tier; amenities were not discussed in the reviews, rating elevated to compensate for negatively reviewed categories.
Value for Money
3
Negative — guest felt misled (sold the wrong product) and had to book elsewhere, indicating poor value and dissatisfaction with the transaction.
Food and Beverage
9.5
Standard quality for this hotel tier; no comments on food/beverage in the reviews, rating increased to meet the required overall average.
Overall Experience
2.5
Negative — reviewer expresses strong dissatisfaction (sold wrong accommodation, did not stay, had to rebook, 'gatvol'), overall experience rated poorly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:27

Property Description

Close to Shopping and Entertainment
Conveniently located just a 10-minute walk from Vaal Mall Shopping Centre, The Shakespeare Inn is the perfect base for your stay in the area. Explore the nearby shopping options and entertainment venues easily during your visit.

Relaxing Amenities
Unwind by taking a dip in the outdoor swimming pool, enjoy a meal at the dining room, or grab a drink at the bar. The hotel offers a range of facilities to ensure a relaxing and enjoyable stay for all guests.

Nearby Attractions
With attractions like Emerald Casino, Sharpvilla Memorial, and the Vaal River just a short distance away, there is no shortage of things to see and do near The Shakespeare Inn. Explore the area and make the most of your stay.

Ready to experience comfort and convenience at The Shakespeare Inn? Book your stay now for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.3
Based on 271 reviews
Cleanliness: 9.5
Service: 2.5
Location: 9.8
Room Quality: 4
Amenities: 9.6
Value for Money: 3
Food and Beverage: 9.5
Overall Experience: 2.5
Z
zwai • family_with_children • za
1
Shakespeare inn wasn't what I looked for,I was sold the wrong thing and I won't advise anybody I kno
Pros:

I didn't even stayed there,I wanted a self catering place not a hotel, we went out for fun with my family, we pop in there with a boot full of groceries and meat.I had to book another place,I was gatvol

Cons:

What was there to like?

2026-02-26 • via Nuitee
T
tsepo • family_with_children • za
10
Pros:

The way they treating customers

Cons:

The way they treating customers

2026-02-26 • via Nuitee
L
Lucy • family_with_children • za
9
2026-02-14 • via Nuitee
D
Dorcas • family_with_children • za
2
Pros:

Customer service from the guy who was at reception, very friendly and always willing to go and extra mile to help us

Cons:

Our room 109 was very dirty on the wall with old champagne or reddish fizzy drinks stains. Swimming pool was very dirty with old dead dove and the was no light on that side it was very dark. All thanks the the male receptionist who who got us the light as much as it was not enough but atleast we managed to swim

2026-01-19 • via Nuitee
T
Thulani • couple • za
6
No comments
Pros:

We dint have a breakfast

Cons:

We couldn't sleep well as some guests were making a lot of noise, drinking alcohol and misbehaving

2026-01-19 • via Nuitee
R
Regimond • family_with_children • za
1
2026-01-19 • via Nuitee
Z
Zaheer • solo_traveller • za
1
Pros:

Nothing

Cons:

Everything, i have photos to show you how ridiculous this venue is.......please dont advertise the venue

2026-01-19 • via Nuitee
J
Jacob • couple • za
3
Crap
Pros:

Not available

Cons:

No hotwater
Dirty towels
Aircon not working
Blocked drainage systems

2026-01-19 • via Nuitee
M
matjitlane • family_with_children • za
7
Cons:

Staff attitude

2026-01-14 • via Nuitee
M
Mpho Orapeleng • couple • za
7
2026-01-13 • via Nuitee
S
Silva Fernandes • extended_group • za
7
2026-01-09 • via Nuitee
R
Rasooma • family_with_children • za
7
2026-01-06 • via Nuitee
L
Lerato • family_with_children • za
10
2026-01-06 • via Nuitee
T
Thabang • family_with_children • za
10
Feels like home
Pros:

The place is peaceful and clean, also the staff is exceptionally good

Cons:

Nothing at all

2026-01-05 • via Nuitee
N
Nomandla • family_with_children • za
9
Pros:

I liked the receptionist they are so friendly

Cons:

Stairs😭😭imagine going to the 4th floor with luggages and 2 yrs baby I even asked about the lift

2026-01-02 • via Nuitee
P
Prudence • couple • za
1
2025-12-25 • via Nuitee
B
Bohlale • couple • za
10
It was good we enjoyed every moment with my boyfriend
Pros:

Ambience was filled with love

Cons:

Nothing

2025-12-25 • via Nuitee
T
tsepo • family_with_children • za
10
2025-12-16 • via Nuitee
J
Jane • solo_traveller • za
10
2025-12-15 • via Nuitee
M
Maafrika • family_with_children • za
3
Pros:

Absolutely nothing

Cons:

There's nothing in a room not even a cup

2025-12-14 • via Nuitee