The Maya

Hotels
8 (1084 reviews)
700 Queensway Drive , Long Beach , US
+1 562-983-3400

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Expensive for the quality
Inconsistent service

Categories

Cleanliness
7.25
Some complaints about dusty hallways and rooms with smoke smell.
Service
8.75
General positive notes about staff; however, some encounters were rude.
Location
9.25
Multiple reviews highlight the beautiful location and convenience.
Room Quality
7.75
Comments about room lighting and some maintenance issues.
Amenities
8.25
Overall positive sentiments, though some amenities had issues.
Value for Money
6.75
High costs noted as a concern in several reviews.
Food and Beverage
7.75
Good food received praise, but some staff were reported as rude.
Overall Experience
8.25
Generally positive with excitement to return, despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Waterfront Location and Nearby Attractions
Experience the vibrant city of Long Beach, California from our hotel situated on the waterfront, steps away from Carnival Cruise Line and Queen Mary terminals. Enjoy easy access to a beautiful beach and unwind in our outdoor pool & hot tub.

Modern Amenities and Comfortable Accommodations
Indulge in luxury with our guest rooms featuring 37-inch flat-screen TVs, MP3 docking stations, coffee makers, and aromatherapy bath amenities. Stay connected with free Wi-Fi and satisfy your cravings at our on-site restaurant offering Mexican and Latin cuisine.

Convenience and Accessibility
Stay active at our fitness center, take care of business at the business center, and explore nearby attractions like the Aquarium of the Pacific and Long Beach Convention Center. Book your stay at Hotel Maya for a memorable experience in Long Beach.

Important information:

When traveling with pets, please note that an extra charge of $100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1084 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 8.25
D
Dawn • couple • us
10
Would definately stay again!!
Pros:

Room was beautiful, clean and modern w/ spacious bathroom.
View was wonderful looking over the water.

Cons:

The only complaint was that we was not told by the front desk that there was a shuttle that took us over the bridge to Shoreline Village. The front desk told us how to get there by walking and never mentioned a shuttle to take us there. It was walkable (about a mile) but that is where the food and shopping was so we walked it 3 times that day.

2026-10-13 • via Nuitee
C
cihat • family_with_children • tr
4
2026-10-13 • via Nuitee
T
Timothy • extended_group • us
10
2026-10-10 • via Nuitee
R
Russell • couple • bd
7
2026-10-09 • via Nuitee
A
Aida • solo_traveller • us
10
I loved being close to the water. I took a walk in the evening and early morning.
Pros:

I like the Maya because your door doesn't open on to a corridor. This allows fresh air to come in the moment you open the door. So I do get a more resort feeling.

Cons:

The parking space could have been marked better. With numbers in the space, I wasn't sure if it was okay to park there because the numbers did not appear to match a building #

2026-10-09 • via Nuitee
E
Edgar • couple • us
10
2026-10-08 • via Nuitee
A
Ashley • couple • us
10
2026-10-08 • via Nuitee
S
Sharita • couple • us
10
2026-09-19 • via Nuitee
M
Marco • couple • us
10
2026-09-17 • via Nuitee
T
Theresa • couple • us
10
2026-09-15 • via Nuitee
W
Walter • couple • us
10
2026-09-14 • via Nuitee
J
John • extended_group • us
10
Pros:

great view, check in was easy, easy access around property

Cons:

front desk staff refused to provide access to a business center room for a 5 minute phone call

2026-09-14 • via Nuitee
J
Juan s • couple • us
10
2026-09-14 • via Nuitee
P
Peter • couple • us
6
No lights please
Pros:

Clean staff was great very friendly and accommodating issue with clogged sink fixed quickly nice vibe

Cons:

The Lights outside our room colored lights on the blg next to our room kept changing colors ALL night it’s a cool effect from afar but you could keep the door to balcony open as the lights keep turning color making it had to sleep very distracting

2026-09-13 • via Nuitee
N
Niecho • couple • us
4
Would return
Pros:

Beautiful view. Resort style

Cons:

First room the patio above my patio started to crumble on to my patio. They moved me to another room where the showered leaked and flooded the bathroom

2026-09-13 • via Nuitee
M
Melissa • couple • us
10
A Hidden Gem
Pros:

2nd stay. The rooms are large and clean. Bed is comfortable. Balconies have beautiful views. Staff at front desk and restaurant were fantastic. I can’t recommend this hotel enough.

Cons:

N/A. Great for the price point and star level.

2026-09-12 • via Nuitee
M
Mike Scott • couple • us
8
Cons:

Check in process was terrible until we were saved by a young lady

2026-09-12 • via Nuitee
C
Camilo • solo_traveller • us
10
Pros:

Awesome place

Cons:

Everything is really close walking distance

2026-09-12 • via Nuitee
Q
QuickNuff • solo_traveller • us
10
2026-09-09 • via Nuitee
L
lindsey • solo_traveller • us
7
2026-09-08 • via Nuitee