Crowne Plaza Hotel Portland-Downtown Convention Center by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (1238 reviews)
1441 Northeast 2nd Avenue , Portland , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Cleanliness issues
Parking fees
Room quality problems

Categories

Cleanliness
7.29
Some reviews mentioned cleanliness issues, including old smells and not super clean rooms.
Service
9.76
Numerous reviews praised the staff for their exceptional customer service.
Location
8.8
Convenient location near the Moda Center, but some discomfort due to local conditions.
Room Quality
7.25
Multiple reviews highlighted issues with room quality, such as smells and damaged furniture.
Amenities
8.28
Overall adequate amenities, but some guests noted deficiencies like lack of parking and food options.
Value for Money
7.74
Guests felt that certain fees like breakfast and parking diminished overall value.
Food and Beverage
8.79
Food quality in the restaurant is noted as amazing, but breakfast offerings have a cost.
Overall Experience
9.26
Overall good experience despite some mentioned issues; many guests were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:07

Property Description

Convenient Location
Less than 10 minutes' walk to the Oregon Convention Center and The Rose Garden Arena, the Crowne Plaza Hotel Portland-Downtown Convention Center offers easy access to key attractions and venues in Portland.

Modern Amenities
Each room at the hotel is equipped with a Keurig coffeemaker, a microwave, and a mini-refrigerator, ensuring guests have all the comforts of home. Additionally, enjoy entertainment with a DVD player and access to a DVD lending library, as well as cable TV.

On-Site Facilities
Guests can take advantage of the indoor pool, sports court, 24-hour fitness center, and rental car desk during their stay. With MAX Light Rail and Streetcar stops right in front of the hotel, exploring the city is convenient and hassle-free.

Book your stay at the Crowne Plaza Hotel Portland-Downtown Convention Center for a memorable and comfortable experience.

Important information:

If you book a room with breakfast included the rate, please note this only applies to two guests staying in the room. Any additional guests will pay the full price for breakfast.

Please note: The property provides complimentary pick up at the airport and provides drop off service for a minimal fee. Shuttle service is based on availability and it is best to contact the hotel beforehand to confirm availability.

Upon arrival the hotel will authorize the debit/credit card provided for room and tax plus $75 for incidentals. Prepaid reservations will be authorized for the $75 incidental hold. This is a temporary hold and will be released after payment at checkout. Please allow 3-7 business days to see the hold disappear from the account depending on your financial institutions policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 27 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1238 reviews
Cleanliness: 7.29
Service: 9.76
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 9.26
D
Dutton extended_group us
7
Pros:

Coast to to high . Pay for parking. I hope the price that was poested, is the same. But was nice place.

2026-06-20 via Nuitee
A
Angel solo_traveller us
2
Pros:

Restaurant and Restaurant staff was excellent, Nightman didnt catch his name

Cons:

Everything else was terrible, dirty rooms, tv on every channel was a delay, service for day staff was terrible, and toliet seat looks like its seen better day

2026-06-17 via Nuitee
K
Karen couple us
10
Pros:

Very clean and staff was excellent!

Cons:

Paying for parking. I don’t think you should have to pay extra to park

2026-06-16 via Nuitee
S
Sally solo_traveller us
10
Pros:

the hotel offers many spaces to gather and work or relax and the pool! And the jacuzzi esp. bc I'm an early riser and gratefully started each day there, and helped me with the loss of my father, which is why I came to pdx. I am returning for father's homegoing, and most of my family will be staying there with me, at my recommendation. See you on 7/24/26. Sally and the DeJesus family.

2026-06-16 via Nuitee
S
Steve solo_traveller us
9
2026-06-15 via Nuitee
M
Mike family_with_children us
8
Very close to the Moda center and easy to get there.
Pros:

Very clean, staff was great and the room was nice and quiet.

Cons:

The ice machine was down. Paid parking

2026-06-14 via Nuitee
L
Lynn couple us
9
Excellent place to stay if you are going to the MODA Center
Pros:

Staff was friendly and helpful

2026-06-10 via Nuitee
E
Evelyne family_with_children us
10
2026-06-10 via Nuitee
T
Thomas family_with_children us
9
2026-06-05 via Nuitee
A
Adina family_with_children us
8
Pros:

Hotel was clean and very nice.

Cons:

$30 to park overnight is ridiculous, especially because you can park on the street for free right out front.

2026-06-02 via Nuitee
J
Jena solo_traveller us
10
2026-06-01 via Nuitee
A
Antonio solo_traveller us
10
2026-06-01 via Nuitee
K
Keith solo_traveller us
8
Pros:

Staff was standoffish but polite

Cons:

Staff was standoffish but polite...
Customer service should come natural not for ed... Perhaps that makes this two similar comments make a little more sense

2026-06-01 via Nuitee
H
Hailey solo_traveller us
10
amazing and very comfortable
Pros:

fancy for good price

Cons:

n/a

2026-05-30 via Nuitee
T
Tracey solo_traveller us
10
Convenient location with easy access to Portland Airport. Clean facility and really appreciate the Kate check in after a
Pros:

Close to the Portland Airport. A very comfortable and convenient location, it’s do nice to order room service for a nice breakfast. The hotel is clean and staff is friendly and willing to help! This is my third stay.

2026-05-28 via Nuitee
J
Jennifer solo_traveller us
8
Location is everything.
Pros:

Location! The bar and food was good.

Cons:

$30 for parking.

2026-05-26 via Nuitee
J
Janell solo_traveller us
9
2026-05-26 via Nuitee
A
Angela couple us
5
Perfect location but will not stay again room was so hot
Pros:

The food was delicious

Cons:

Room was really hot and pool was dirty

2026-05-26 via Nuitee
J
Juan Martin couple us
1
2026-05-25 via Nuitee
M
MARI couple us
8
Great walking distance to moda center.
Pros:

Location close to concert venue.

Cons:

Wish they had complementary parking for guests.

2026-05-23 via Nuitee