Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Fabulous pool
Cons:
Inconsistent service at front desk
Breakfast was average
Noise from corridors

Categories

Cleanliness
8.38
Overall cleanliness was noted positively, but issues in restaurant service impacted the perception.
Service
9.05
Mixed reviews on staff friendliness; however, generally considered helpful.
Location
9.19
Conveniently located near beach and shops, with stunning views.
Room Quality
8.74
Rooms were comfortable and well-maintained with modern amenities.
Amenities
8.67
Good amenities including a fabulous pool, but some facilities could be improved.
Value for Money
8.53
Generally good value, although breakfast options could be enhanced.
Food and Beverage
8.18
Breakfast quality was just okay; service in the restaurant needs improvement.
Overall Experience
8.85
A very enjoyable stay overall, with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Luxurious Accommodation with Stunning Views

Unwind in Style: Enjoy free bikes, an outdoor swimming pool, and a fitness centre. Indulge in city views, indoor pool access, and a hot tub.

Family-Friendly Amenities: Benefit from a 24-hour front desk, airport transfers, a kids' club, and free WiFi. Air-conditioned rooms with modern amenities and some with lake views and balconies.

Dining Delights: Savor American, Thai, and international cuisine at the on-site restaurant. Special dietary options are also available.

Experience the ultimate retreat at The Gallery Hotel Nai Harn - SHA Plus. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.7
Based on 399 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.19
Room Quality: 8.74
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.18
Overall Experience: 8.85
H
Hennie couple za
1
2026-08-21 via Nuitee
T
Tony couple au
10
2026-08-17 via Nuitee
M
Malinee solo_traveller th
7
Cons:

Quite shocked to find the hotel pool being used for swimming lessons, leaving me waiting from 5:00 to 7:30 PM. This is a very poor idea considering the price and standards of this accommodation. I am truly speechless and deeply disappointed.

2026-08-13 via Nuitee
L
Lydia Khanh Hang couple de
10
2026-08-09 via Nuitee
O
Olesya family_with_children ae
8
2026-08-07 via Nuitee
O
Olesya couple ae
8
Great location, close to the beach, nice facilities inside and around
Pros:

Location, room size, swimming pool

Cons:

Breakfast….better to book without and eat outside

2026-08-07 via Nuitee
R
Richard couple au
1
This was our 5 th visit and unfortunately we won’t be back
Pros:

Very quite and comfortable until they changed the room

Cons:

2,Friends visited to play cards for a few hours and we got charged 1000 THB for this , no prior mention made of no visitors . With 2 nights remaining from our 18 night stay the A/C became inoperative and we got downgraded to another room . I had just been discharged from a overnight hospital stay due to food poisoning and had to pack our belongings up whilst a staff member stood at the door and watched , no assistance given , this individual obviously has not been trained properly and does not understand hospitality. Still waiting on compensation for this very poor outcome

2026-08-04 via Nuitee
G
Grenville couple us
9
We enjoyed a relaxing three plus weeks in a well maintained hotel.
Pros:

As it was low season the breakfast buffet was not operating. The staff was gracious, and offered a few items that were well prepared. My compliments top the staff for making an extraordinary effort to make our breakfasts enjoyable. The room maintenance and cleaning services were very efficient. The staff was very professional and easy to work with around our schedule of activities.

Cons:

I didn't find the room furnishings to be up to par for my needs. I would have like a couple of comfortable chairs rather than the single swinging chair that occupied a corner of the room. I would also have appreciated a taller desk to work at for the few times I needed to use my computer to accomplish some necessary tasks. As we occasionally wanted to warm some food brought from outside, we would have appreciated a microwave oven in the room.

2026-08-04 via Nuitee
N
Natalia solo_traveller ru
9
2026-07-23 via Nuitee
M
Michelle couple au
6
satisfactory. Room was clean and comfortable. Staff were pleasant.
Pros:

Room was comfortable and clean, shower was good, staff were pleasant.

Cons:

When we first arrived and started to get settled in our room, the air con switched off after just 10 minutes, we switched it back on, but it happened two more times. We called reception, they came twice to look at it and told us it was fine. It wasn't. On the third attempt I had to ask to move rooms, they needed to speak to the manager before we could move rooms which took another 15 minutes. The hotel was not busy with plenty of free rooms, I feel this shouldn't have taken so long to rectify. The gardens and yard area seemed unkept. Lots of weeds and a bit overgrown.

2026-07-23 via Nuitee
C
Carole solo_traveller re
10
Pros:

Prolongation d un séjour initial de 7 nuits en 11 nuits. Nous adorons l endroit et projetons d y retourner dans 1 an.

2026-07-16 via Nuitee
E
Ezra solo_traveller gb
6
2026-07-13 via Nuitee
C
Carole solo_traveller re
10
Pros:

Nous avons tout aimé ! L'immense piscine de 35x10m la gentillesse de tout le personnel, la situation géographique idéale pour la farnienté, la propreté, la chambre et sa terrasse...

2026-07-10 via Nuitee
V
VITALII couple ru
10
Лучшее соотношение цена/качество в этот период. Вернулся бы повторно
Pros:

Просторно, тихо, может повезло, но даже дети вели себя тихо на территории данного отеля.
Посторонних звуков практически не было слышно

Cons:

Постоянная влажность в номере. Спустя несколько дней надоедает спать с ощущением сырости.

2026-07-08 via Nuitee
C
Céline solo_traveller fr
9
2026-07-07 via Nuitee
J
Jean solo_traveller gb
10
Pros:

Very quiet hotel opposite Lake and short walk to the beach.Staff very friendly rooms big and comfortable. Swimming pool great. Also very near restaurants and 7/11.
Will stay again

Cons:

N/A

2026-06-29 via Nuitee
B
Ber2308 solo_traveller mt
9
Relaxing Stay, with great facilities
Pros:

The room was very spacious, both indoor and even the terrace.
All rooms face the pool area, with a lovely garden / pool view. It was very quiet and could really relax and enjoy the surroundings. The pool is MASSIVE! and very modern.
Hotel is walking distance from the beach and restaurants, however, allocated in a quiet area, where it is easy to relax and have a goodnights' sleep.
The gym was well equipped and overlooking the pool as well.

Cons:

The buffet breakfast was a bit restricted, but I think it was due to the low season and being the only guest opting for the breakfast option.
The A la Carte options were good and the service was always with a smile :)

2026-06-19 via Nuitee
Марат solo_traveller th
10
Pros:

Очень уютный отель, небольшое количество номеров, классный бассейн, отличное расположение, есть парковка, рядом с отелем все необходимое

Cons:

Немного шумный кондиционер

2026-06-19 via Nuitee
S
Scott solo_traveller ca
10
2026-06-16 via Nuitee
M
Marc solo_traveller th
8
Very peaceful with a huge area to walk around and swim, chilled out cats was a nice bonus
Pros:

very peaceful environment with a lot space in the pool area as well as the rooms.

Cons:

There was no lighting for the desk, I had to ask for a replacement lamp which they happily provided.

2026-06-15 via Nuitee