Polo 15

Hotels
•
Independent
7.8 (5 reviews)
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728 , Playa del Carmen , MX
52-9842021846

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Facilities

Designated smoking area
Street parking
Wheelchair accessible
Pool sun loungers

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:41

Property Description

Relax by the Outdoor Pool: Enjoy a refreshing dip in the outdoor pool or soak up the sun on a lounger by the poolside.

Modern Amenities: Stay connected with complimentary wireless internet access and unwind in rooms featuring flat-screen televisions and air conditioning.

Convenient Location: Explore Playa del Carmen's attractions with Mamitas Beach and Quinta Avenida just a short walk away.

Make Polo 15 your choice for a memorable stay in Playa del Carmen.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
I
Isabelle
10
Pros:

J’ai annulé et changer d’hôtel après une nuit

2025-02-04 • via Nuitee
R
Roger • partner
6
Pros:

Close to the beach and 5th ave

2025-01-01 • via Nuitee
P
Pamela
10
Pleasant
Pros:

My room was lovely, nice and quiet neighborhood

2024-11-09 • via Nuitee
M
Marcos
8
Nice studio
Pros:

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.

2021-11-22 • via Nuitee
V
Verified traveler
10
Quieter and safe neighbourhood
Pros:

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful

2021-01-09 • via Nuitee