Pets allowed

Facilities

Full-service spa
Boat tours nearby
Comprehensive recycling policy
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Centrally located
Good food and amenities
Cons:
Noise issues from events
Busy environments not suitable for solo travellers

Categories

Cleanliness
8.88
The room was clean and well-maintained.
Service
7.85
Staff was great, though some issues with attitude during late events.
Location
8.89
Centrally located and well-situated for site seeing.
Room Quality
7.84
Received an upgrade; overall good quality.
Amenities
7.87
Beautiful pool and reasonable spa prices.
Value for Money
8.33
Reasonably priced with good offerings.
Food and Beverage
7.88
Very good restaurant with high-quality food.
Overall Experience
8.05
Overall a good experience, despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:58

Property Description

Escape to the tranquil oasis of Relais Freedom Club, where exceptional service meets stunning waterfront views.

Unwind in Our Full-Service Spa
Indulge in bliss at our full-service spa, offering a variety of treatments including massages, facials, and body treatments, ensuring you leave feeling rejuvenated and refreshed.

Delightful Dining Experiences
Savor delectable meals at our onsite restaurant or grab a quick bite at the snack bar/deli, complemented by a range of refreshing drinks available at our vibrant bar/lounge.

Comfortable Accommodations
Every one of our 17 air-conditioned rooms features modern amenities such as flat-screen TVs and complimentary Wi-Fi, ensuring a relaxing stay. Enjoy private bathrooms equipped with necessary toiletries for your convenience.

Discover the beauty of Massa Lubrense and book your stay today at Relais Freedom Club for an unforgettable getaway!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from March to October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 21 reviews
Cleanliness: 8.88
Service: 7.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.05
S
Sarah • partner
10
Pros:

This property was a life saver when I had booked a different hotel with no WIFI and far away from all site seeing areas. I found this hotel at the last minute and it was reasonably priced and it was centrally located. IT had a beautiful pool and the restaurant was very good. They could add a different special every night or a different dining theme but the quality was excellent. The hotel also offered tours to capri and amalfi coast. The room was clean and we received an upgrade. I did not use the spa but the prices for the spa were very reasonable and it looked nice inside. I would highly recommend this hotel.

2025-09-29 • via Nuitee
T
todd • family
10
Pros:

Very nice breakfast and staff was great!!

2025-09-28 • via Nuitee
D
Daniel
10
Pros:

Very clean property

2025-09-05 • via Nuitee
S
Simon
6
Not so good for solo travellers seeking peace -
Pros:

The clue was perhaps in the name “club” but this is primarily a family resort - oool is very busy and club music on.
The worst thing was a private birthday party til 1am on one of my two nights, and the attitude of the staff that I should accept this because “it’s italy”. However I was offered a spa use for one hour to say sorry which I appreciated. Hotel is well located. Food was good.

2025-08-05 • via Nuitee
M
Monika Katarzyna
10
Pros:

Great hotel with lots of space for our family of 5 including 2 bathrooms. The staff was so nice and helpful. I would definitely come back with my family.

2025-07-03 • via Nuitee
A
ANIL • family
10
Pros:

We loved staying, good for family and place is very remote and uphill. Over all we had a good time. Wish club includes pickup and drop to Sorento city center makes to connect the city/town.

2025-07-01 • via Nuitee
A
Aisling
10
5 Stars - Beautiful place, Excellent staff
Pros:

We had the great fortune to chose Relais Freedom for our week’s holiday with our three teenagers, we had a superior 2 bed apartment. This place is absolutely beautiful, the views are breathtaking and it is easily the best pool area we’ve holidayed at with our kids. So scenic, so relaxing, heaps of v comfortable sunbeds & umbrellas, lovely chill out music playing all day. What really elevates the experience here though is the staff - they are wonderful. Friendly, courteous, professional, always smiling. It’s a beautiful place to holiday and judging from the fantastic staff it is also a place they are all happy to work too. 5 stars, would award more if I could.
We were there before the high season (3rd week of June) so it was quiet mid week which suited us. We had a car and ate in a different place every evening - Sorrento, Positano, Marina del Cantone, Sant Agata, etc. A great place to easily tour the surrounding areas from. We also ate at Capriccio’s the evening we arrived after our drive from Rome, also excellent.
There was a great herb & vegetable garden between our apartment and the pool, so no surprise their food is so good and fresh!

2025-07-01 • via Nuitee
K
Keisha • family
10
Pros:

I booked several rooms for a group of seven friends and family! Even before we arrived the customer service was impeccable! They assisted me in booking excursions, room assignments and answering a plethora of questions I had before arrival! Once we arrived, they assisted us with all of our luggage (which was A LOT), they allowed us to check in very early and had our rooms available and near one another. They also allowed us to eat breakfast upon arrival! The rooms were clean, cute and exactly as stated when booking. We absolutely enjoyed our stay! Not only did the rooms and amenities make the stay but so did the ENTIRE staff! The staff and their customer service was the highlight! Everyone was friendly, knowledgeable and went above and beyond! I definitely will be back sooner than later!

2025-06-22 • via Nuitee
V
Virginie
2
Pros:

Déplorable ! Je déconseille vivement cet hôtel. Le personnel n est pas du tout arrangeant. Ils sont intéressés que par votre argent et pas du tout votre confort. Je ne mettrai jamais les pieds dans cet endroit.

2025-06-05 • via Nuitee
Y
Yin
10
Pros:

Great place all went well.

2025-05-28 • via Nuitee
O
olivier • family
8
Pros:

Very quiet place, beautiful swimming pool.
The rooms need to be renovated.

2024-11-02 • via Nuitee
D
Debra • family
10
Pros:

The staff are amazing so helpful and pleasant. I loved how small and quiet the hotel was. I would definitely go back. The place was immaculate and had a romantic feel to it.

2024-06-12 • via Nuitee
T
Tsit Fiona
10
Probably will stay again
Pros:

Great scene around this hotel, we shall arrange a day to stay in the hotel for enjoying the swimming pool and others. Staff are friendly n polite. Comfortable stay experience in such a quiet place.

2024-06-01 • via Nuitee
S
Samieh • family
2
Pros:

This was the worst hotel I stayed in. I do not recommend this to anyone.
Stay away.

2023-07-03 • via Nuitee
R
Rosella
10
100% garantito
Pros:

È un posto fantàstico, la piscina favolosa, la stanza molto spaziosa è cómoda, la attenzione è il servizio molto cordiali, la zona centrica perchè rimane a 15 min da Sorrento, 15 min da Nerano é 40 min da Positano

2022-09-16 • via Nuitee
V
Verified traveler
6
수영장만 좋은 호텔
Pros:

가족여행이었으며 수영장은 작지만 좋았습니다.
그러나 방 상태는 생각보다 너무 좋지 않았고 화장실 문도 잘 여닫히지 않았습니다…
다시는 방문할 계획없습니다..

2022-07-10 • via Nuitee
H
Hege Berg
10
Deilige dager på hotell, Relais Freedom Club
Pros:

Vi hadde noen fantastiske dager i Italia. Hotellet ligger i vakre omgivelser og har et flott og innbydende bassengområde. Hyggelig og kunnskapsrik betjening som kom med gode råd om transport og utflukter.
(et lite minus var sengene)

2022-07-07 • via Nuitee
V
Verified traveler • family
6
Pros:

Nous avions choisi cet hotel pour la piscine, malheureusement elle n’était ouverte que de 9h à 18h. Le responsable à la piscine insistait pour nous placer en 3e rangée, puisque comme nous étions déjà clients de l’hôtel, et désirait laisser ces places disponibles pour les clients du beach club. Autre point négatif: matelas très inconfortables. Point positif : Maria-Lucia qui s’occupait si bien de nous et du ménage de notre appartement.

2019-08-06 • via Nuitee
V
Verified traveler • self
4
Pros:

All'arrivo non era presente il telecomando dell'aria condizionata. Nonostante sia stato richiesto alla reception e sia stato detto che sarebbe stato fornito, al mio rientro in camera non c'era.

2019-06-27 • via Nuitee
R
Raffaele
10
Eccellente
Pros:

Positiva

2019-06-24 • via Nuitee