Cattleya Hotel

Hotels
Independent
6 (20 reviews)
17A Macoya Rd, Tunapuna, Tunapuna–Piarco , Tunapuna , TT

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Wheelchair accessible
Picnic area
Conference space
Breakfast available (surcharge)
Smoke-free property
Use of nearby fitness center (discount)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Helpful recommendations
Cons:
Odors in some rooms
Privacy concerns in specific rooms
Limited variety in menu

Categories

Cleanliness
6.7
Guests had mixed opinions on cleanliness. While some praised the spotless rooms and overall cleanliness, others mentioned specific issues like odors and maintenance.
Service
8.8
Service received high praise from guests, with many highlighting the friendly and helpful staff, smooth check-in process, and great recommendations provided.
Location
9.3
The hotel's prime location in Tunapuna was a major plus point, as it offered easy access to major attractions, dining options, and shopping areas.
Room Quality
8
Guests generally found the rooms spacious, comfortable, and well-equipped with amenities. However, there were isolated complaints about odors and lack of privacy in specific rooms.
Amenities
7.5
The on-site facilities, including the restaurant, were appreciated by guests. However, some highlighted issues like limited privacy and certain odors affecting the overall experience.
Value for Money
7.2
Opinions on value for money were divided. While some guests found the price reasonable considering the location and amenities, others felt it was not worth the cost.
Food and Beverage
8.3
Guests generally enjoyed the meals served at the restaurant. However, some suggested a need for more variety in the menu to enhance the dining experience.
Overall Experience
8.2
The majority of guests had a positive overall experience at the hotel, praising the service, location, and amenities provided. Many expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 15:14

Property Description

Luxurious Amenities
Indulge in onsite massages and relax by the outdoor pool for the ultimate pampering experience. Stay connected with complimentary Wi-Fi and take advantage of tour assistance and a charming picnic area.

Convenient Facilities
Enjoy daily cooked-to-order breakfasts and the convenience of a 24-hour front desk, laundry services, and free parking. Plan your events hassle-free with a conference center, meeting rooms, and a reliable airport shuttle available 24/7.

Comfortable Accommodations
Unwind in one of the 30 air-conditioned rooms with LCD TVs, cable channels, and free Wi-Fi. For your convenience, the hotel offers turndown service, blackout curtains, and essential amenities for a relaxing stay.

Immerse yourself in luxury at Cattleya Hotel, your perfect retreat in Tunapuna. Book now for an unforgettable experience!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POS

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 20 reviews
Cleanliness: 6.7
Service: 8.8
Location: 9.3
Room Quality: 8
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 8.3
Overall Experience: 8.2
J
JOAQUIN
4
Pros:

Not worth what I paid. The smallest and more uncomfortable room ever! My rate is not worst because the staff was really nice.

2025-03-24 via Nuitee
D
Daveon friends
8
Pros:

**Fantastic Stay – Great Location & Amazing Staff!**

an excellent experience from start to finish. The staff was incredibly friendly and welcoming, always ready to assist with a smile. Check-in was smooth, and they even provided great recommendations for nearby attractions and dining options.

The hotel itself was clean, modern, and well-maintained. My room was spacious, comfortable, and had all the amenities I needed, including a cozy bed, fast Wi-Fi, and a well-stocked minibar. Housekeeping did a fantastic job of keeping everything spotless throughout my stay.

One of the best things about this hotel is its location. It’s conveniently situated in the heart of Tunapuna, close commute to major attractions, restaurants, and shopping areas just a short walk away. Whether you're here for business or leisure, everything you need is within reach.

The on-site facilities were also impressive. The restaurant served delicious meals.

Overall, I had a wonderful stay and highly recommend it to anyone visiting the area. Great service, a prime location, and excellent amenities for the price. I will definitely be returning on my next trip!

2025-03-12 via Nuitee
D
Dante
8
Almost Perfect, Especially for Carnival! Shhh ; )
Pros:

This is a hidden gem! I was received service months before my trip. You can go to their website and see all the contacts so you'll know who to contact. Also, there is a nice restaurant on the property with good food and service!

My reasons for 4 stars instead of 5 relate to the odor and privacy for room 205. Room was super clean but smelled like moth balls , which were placed throughout. A few were in the closet so i couldn't put clothes there. Plus it also smelled like it had recently been painted. The way the rooms are set up, you'll be able to be heard by your neighbors in 204. Probably more in the shower and restroom.

Relating to Carnival, it's about 10 miles from downtown so getting a rideshare back to the hotel can be difficult at times. You should fine if have a driver. You can also catch the bus because the hotel is one min walk from a bus stop.

2025-03-08 via Nuitee
L
Laknle
6
Pros:

very cool

2024-09-12 via Nuitee
A
Albert
8
Pros:

Nice affordable place to stay.

2024-08-26 via Nuitee
L
Leroy friends
10
Pros:

Staff was really kind and accommodating. Great stay.

2024-06-12 via Nuitee
V
Verified traveler
2
Pros:

Nothing was provided in the hotel just 2 towels and bed to sleep. No bottle water,no hot water kettle,no coffee,tea no toiletries for every little things had to go out of the hotel to buy. It was very inconvenient. I wouldn’t recommend anyone with my experience. Basically you only pay for the bed to sleep.

2024-05-22 via Nuitee
D
Danielle
4
Pros:

Staff could do with customer training. The quarrelled and used abusive language all throughout the hotel. If the hotel is for a brief stay, then by all means use it. Its definitely not for a family vacation.

2024-02-26 via Nuitee
T
Tiwana
6
Pros:

I have stayed here 3 different times using expedia. The prices does not match the room. 2/3 times there were no microwave or fridge in the room. 1/3 times no front desk staff to check in or out. There will be parties on the compound and will be loud in your room. 1/3 time room window will not lock. 1/3 times food shop was available on compound. All times you will not know the size of your room based on Expedia photos. Price adjustment needed based on room quality. However Gym on compound. Grounds keeper is friendly and there mostly all day. No refrigerator in room to store food. No coffee machine. No microwave. You will be booking just a room. For me that’s exactly what I wanted and the gym 24hr. Prices need adjustment. 3 Stars.

2024-01-22 via Nuitee
D
Denisha
2
Pros:

Front desk staff was almost always missing. Could not get into hotel one night as there was no one to let me in.

2023-12-06 via Nuitee
T
Tiwana
8
Pros:

I booked and stayed twice through Expedia.

However Expedia does not have an accurate listing of this place. The first time I paid over $100US more than the second, but my room was a tiny box the first time. Second time I paid less and the room was bigger with a microwave and fridge.

About to book a third time and not even sure what room to pick. But this time I have the staff info to call right after I book to make sure I get a decent room.

On my first trip I arrived to no front desk at 10pm and had to sit outside with my suitcases for about 45min-1hr, until compound security was able to reach hotel staff to check me in.

On my second visit front desk messaged me the day before my trip to confirm my arrival time.

Also there is no food service in the hotel! There is a shop outside but not consistent with hours.

Overall staff is friendly and helpful as long as they are there. I still loved it because the gym is on the premises but you have to pay. Still liked being able to walk to the gym.

2023-09-07 via Nuitee
J
Jordane
8
Pros:

My stay here was short but pleasant. Very good on value

2023-07-08 via Nuitee
H
Harrison friends
8
Pros:

The property was a little run down and certain areas of room were broken. However staff were accomodating and the location was good and hotel was clean

2023-02-27 via Nuitee
M
Morexa family
10
Pros:

It is the perfect location to stay if you have a function at the Centre of Excellence. Proximity to transportation and everything else is also an asset

2022-10-30 via Nuitee
R
Raymond family
6
Pros:

Staff were very pleasant and courteous. Rooms were clean and comfortable. Facilities are run down, front desk is rarely staffed. Profile on site is dated, the photos are old. There is no breakfast available and there is no taxi service readily available.

2022-09-01 via Nuitee
N
Natasha Van Den partner
6
Pros:

Already graded

2022-08-17 via Nuitee
I
Iesha family_with_children
6
Pros:

The rooms were pretty clean and smelled good as you opened the door. The a.c didn't work well so the room was pretty hot at times. The ONLY time i saw A staff member was when we were checking in, and had a long wait before she came. The next day, no staff in site. We waited a while hr in the lobby till someone showed up...and checking out, there was no again.....overall it was ok for what it was...

2022-05-31 via Nuitee
A
Andel
2
Pros:

Just an ok spot , no iron in room , no assistance from front desk clerk , seems like they leave the property and guests are on their own until the next day

2022-05-15 via Nuitee
T
Theresa family
8
Pros:

Proximity to popular services
Friendliness of staff

2022-03-12 via Nuitee
T
Theresa family
4
Pros:

i rarely got assistance about access to food and transport. Only one lady was helpful to get me transported once. The taxi service man was never available

2022-03-07 via Nuitee