THE LAİLA HOTEL

Hotels
binbirdirek mahallesi katip sinan cami sokak no:21 katip sinan cami sokak no :21 , Istanbul , tr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Good breakfast (though unprepared sometimes)
Cons:
Unclean rooms
Poor service
Mould and maintenance issues
Not fulfilling bookings

Categories

Cleanliness
3.75
Numerous complaints about poor maintenance, mould, and unclean rooms.
Service
7.75
Mixed sentiments, with instances of poor communication and mismanagement.
Location
8.75
Positively mentioned as central and convenient.
Room Quality
4.75
Significant complaints about room conditions and unavailability of booked rooms.
Amenities
5.75
Basic amenities with several issues reported.
Value for Money
4.75
Guests felt they did not get what they paid for.
Food and Beverage
5.75
Breakfast was frequently mentioned but often unprepared; mixed reviews.
Overall Experience
6.75
Overall dissatisfaction due to various negative aspects despite a prime location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:14

Property Description

Modern Comforts and Convenience
THE LAİLA HOTEL, located in Istanbul, offers contemporary air-conditioned rooms with free WiFi, a shared lounge, and a charming terrace for guests to unwind.

Prime Location
Situated within a short distance of iconic landmarks like the Blue Mosque and Basilica Cistern, this 3-star hotel provides easy access to the best of Istanbul's attractions.

Exceptional Service
With multilingual staff available 24/7 at the front desk, room service, and convenient amenities like a tour desk and currency exchange, THE LAİLA HOTEL ensures a seamless and memorable stay for all guests.

Book your stay at THE LAİLA HOTEL now and experience the perfect blend of comfort, convenience, and exceptional service in the heart of Istanbul!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISL

Location

Guest Reviews

Cleanliness: 3.75
Service: 7.75
Location: 8.75
Room Quality: 4.75
Amenities: 5.75
Value for Money: 4.75
Food and Beverage: 5.75
Overall Experience: 6.75
M
Merseda couple ba
9
2026-08-02 via Nuitee
L
loukal solo_traveller dz
8
Pros:

L'emplacement, le calme, le service, la propreté

Cons:

Rien du tout le service à la hauteur

2026-07-18 via Nuitee
H
Hussain couple be
1
Pros:

Pour clean

Cons:

Bathroom it’s so bad smells

2026-07-17 via Nuitee
H
Hyseni solo_traveller xk
8
Pros:

Alles war gut

Cons:

Die lage ist weit....es kann erreicht werden nur mit Taxi

2026-07-14 via Nuitee
Z
ZAKARIA couple tn
10
2026-07-12 via Nuitee
A
Atif extended_group sa
5
2026-07-10 via Nuitee
M
Mourtaza solo_traveller fr
8
2026-07-06 via Nuitee
E
Elena solo_traveller ro
10
2026-06-24 via Nuitee
A
ANDREI solo_traveller by
10
Отлично
Pros:

Возможно бесплатное повышение номера.

2026-06-14 via Nuitee
E
Ersan family_with_children de
5
Ist nicht sauber
Cons:

Vieles

2026-06-13 via Nuitee
U
Ud din solo_traveller sa
6
2026-06-04 via Nuitee
M
Manon couple be
8
2026-05-21 via Nuitee
M
MONA MOHAMED MOHAMED couple eg
10
2026-05-16 via Nuitee
N
Neskovic solo_traveller rs
9
Pros:

Хигијена

Cons:

Забрана пушења

2026-05-09 via Nuitee
A
Artjoms solo_traveller lv
10
2026-05-09 via Nuitee
F
Fatma solo_traveller at
6
Pros:

:)

Cons:

:)

2026-05-07 via Nuitee
K
Kadir solo_traveller ch
3
Enttäuschend
Pros:

Die Lage und das Frühstück war ok.

Cons:

War nicht wirklich sauber,Untergeschoss,Wände waren mit irgendwas bespritzt/ verschmutzt.Türzarge hing raus.Badartikel wurden nicht nachgefüllt.Tägliche Zimmerreinigung wurde nicht jeden Tag durchgeführt.

2026-05-07 via Nuitee
I
Ivan Dario couple es
10
Pros:

Estuvo bien muy serca a todo

2026-05-05 via Nuitee
Y
Yelyzaveta solo_traveller ua
8
2026-04-27 via Nuitee
K
Karim solo_traveller de
1
Pros:

L’emplacement de l’hôtel était plutôt bon, car il se trouvait au centre de la ville.

Cons:

Le personnel de l’hôtel n’a pas été accueillant et le service n’était pas bon. La chambre était très petite et ne correspondait pas aux photos ni à la description lors de la réservation. Elle était sale, le lit était sale et la salle de bain aussi. De plus, le service n’était pas satisfaisant pendant la plupart des jours du séjour.

2026-04-22 via Nuitee