Wingate by Wyndham Detroit Metro Airport

Hotels
•
Wingate by Wyndham
6.6 (797 reviews)
9501 Middlebelt Road , Romulus , US
+1 734-720-4144

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very close to airport and car rental return; convenient for early flights
Efficient, friendly staff and shuttle service
Comfortable beds and quiet bedrooms for some guests
Affordable / good value for a transit hotel
Onsite restaurant/bar with generally good service
Cons:
Poor cleanliness: cockroaches, moldy grout, filthy carpeting, inconsistent room cleaning
Outdated bathrooms and fixtures needing renovation
Thin walls/doors and aircraft noise
Overbooking/cancellation incident and crowded parking reported
Occasional amenity issues (bar closed, poor TV reception, scratchy towels)

Categories

Cleanliness
4
Multiple reviews report poor cleanliness: cockroaches in a room, moldy/grimy grout, filthy carpeting in public areas, and generally '엉망' (terrible) cleanliness; some guests did note a clean bedroom but bathrooms and common areas are repeatedly criticized.
Service
7.5
Service is frequently praised: staff described as friendly, outstanding, efficient at check-in/check-out, and shuttle staff efficient; one major negative incident (overbooking and cancellation) is noted but overall sentiment is positive.
Location
8.8
Consistently cited as a major positive: very close to airport and car rental return, convenient shuttle to terminal and ideal for early flights; some noise from aircraft noted but location is a clear strength.
Room Quality
5.5
Mixed: beds described as comfortable and some bedroom furniture looked new, but bathrooms are outdated (low toilet, moldy grout), thin walls/doors causing noise, TV reception problems, and reports of cockroaches and scratchy towels lower the score.
Amenities
6.9
Basic amenities like an airport shuttle work well and are a plus; onsite restaurant/bar exists with good service, but issues include a closed bar at times, filthy carpeting in dining areas, and crowded parking.
Value for Money
7.2
Several reviewers call the hotel affordable or lower-than-average in price and appropriate for a short transit stay, which supports a positive value assessment despite other shortcomings.
Food and Beverage
6.8
Service in the restaurant/bar is praised as friendly and excellent by some guests, but cleanliness issues (filthy carpeting) and occasional closures reduce the overall rating.
Overall Experience
6.1
Overall impressions are mixed: convenient and serviceable for airport transit with friendly staff and comfortable beds for some, but significant cleanliness and bathroom-condition complaints, noise, and at least one severe overbooking incident temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Airport Location and Shuttle Service

Located at Detroit Metro Airport, Wingate by Wyndham offers a free 24-hour shuttle for guests, ensuring a seamless arrival and departure experience.

Comfortable Rooms and Dining Options

The guest rooms feature amenities like cable TV, work desk, and complimentary WiFi. Some rooms even include a microwave and refrigerator. Guests can enjoy a complementary continental breakfast and dine at the on-site Wings Bar and Grill.

Business and Leisure Facilities

With a gym, business center, and safety deposit boxes, Wingate by Wyndham caters to both business and leisure travelers. Explore nearby attractions like Ford Field, Henry Ford Museum, and more during your stay.

Book your stay at Wingate by Wyndham Detroit Metro Airport for a convenient and comfortable experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DTW

Location

Guest Reviews

6.6
Based on 797 reviews
Cleanliness: 4
Service: 7.5
Location: 8.8
Room Quality: 5.5
Amenities: 6.9
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 6.1
W
William • family_with_children • us
8
Repair bathroom shower faucet in room 303
Cons:

The shower control in my bathroom, Room 303, would not stay at the temperature i chose.. It would slide down to the lowest position.

2026-11-07 • via Nuitee
J
John • extended_group • us
10
2026-11-05 • via Nuitee
T
teresa • couple • us
8
Will stay again
Pros:

The location was great

Cons:

The phone in my room didn’t work, and when I looked to try to connect it, I discovered that there was a vibrator sitting behind the refrigerator.

2026-11-02 • via Nuitee
D
Deobaleene • family_with_children • us
3
Pros:

Location

Cons:

The room was not clean stains on pillow cases mold in tub and shower handle was broken..debris on the floor. I kept my shoes on the entire stay

2026-11-01 • via Nuitee
S
Sharon • couple • us
4
Pros:

Bathroom out dated

Cons:

Need update old facility

2026-10-29 • via Nuitee
바람 • solo_traveller • kr
1
Pros:

공항이랑 가까움

Cons:

숙소 청결이 엉망임

2026-10-22 • via Nuitee
R
Riccardo • solo_traveller • be
8
Pros:

The room was spacious and clean. The shuttle was efficient and convenient. Staff very nice.

Cons:

Walls and doors are thin, so you hear the other guests talking in the adjacent rooms and hallways.

2026-10-20 • via Nuitee
S
Sarita • solo_traveller • us
7
Convenient but not pretty
Pros:

Convenient with shuttle to airport

Cons:

Needs some updating, bar closed

2026-10-20 • via Nuitee
T
Todd • couple • us
1
See above
Pros:

Friendly staff.

Cons:

Cockroaches in the room. Total deal-breaker.

2026-10-19 • via Nuitee
C
Casondra Prieto • solo_traveller • us
10
2026-10-19 • via Nuitee
C
Chelsea • family_with_children • us
1
Cons:

They overbooked their rooms and canceled on me for a false reason. It was a long drive for a "convenience" that turned into a nightmare. But maybe dodged a bullet bc their parking for guests was out of control packed.

2026-10-19 • via Nuitee
E
Eli • solo_traveller • us
3
No shower curtain, dirty lobby, a little gross
2026-10-18 • via Nuitee
K
Katherine • couple • us
8
Close to car rental return area, affordable and welcoming…..perfect location for an early flight!
Pros:

The bed was comfortable and the furniture and carpets seemed pretty new and in good condition. The staff was outstanding. We were welcomed and checked in efficiently and in a friendly manner. We went to the onsite restaurant/bar and again found a friendly, polite welcome and excellent service. The checkout clerk was, again, efficient and friendly and sent us on our way with a smile and kind words. The price was lower than average for the area and just down the street from the car rental return. The hotel also offers shuttle service to the terminal. Despite being so close to the airport, the room was quiet and we got a good night's rest.

Cons:

This hotel seems to be in the process of a much needed renovation; therefore , the things we didn’t like may soon be remedied. Carpeting in the restaurant/bar/breakfast area was filthy but we could see rolls of new carpeting nearby and assume they will soon be installed. The bathroom in our room was desperately in need of a complete renovation, from the very low toilet to the moldy grouting in the tub/shower area (truly disgusting!) Doors throughout had been painted dark brown and were sticky to the touch. Because this was in such sharp contrast to the cleanliness and comfort of the bedroom, lobby and corridors I can only imagine that bathroom renovation will be happening soon!

2026-10-16 • via Nuitee
C
Craig • extended_group • au
5
It’s an airport hotel, staff where nice but it’s essentially a transit hotel
Pros:

Location to airport

Cons:

It’s an airport hotel, staff where nice but it’s essentially a transit hotel

2026-10-15 • via Nuitee
F
Frances • solo_traveller • us
4
Close to the airport
Pros:

Location was perfect to catch an early morning flight. Bed was comfortable

Cons:

Room didn't appear fresh like it needed a good cleaning. Bathroom had grout missing along the bath. Towels were scratchy and different shades of white. TV hardly worked and the reception was so bad I couldn't watch certain channels. The whole place looked liked it needed refreshening

2026-10-14 • via Nuitee
C
Christopher • family_with_children • us
8
Pros:

1 minute from rental car drop off. Good rates.

Cons:

No issues. Heard a lot of planes. Totally understandable considering it is right next to airfield.

2026-10-14 • via Nuitee
A
Awadh • extended_group • us
3
They need to check their receptionists because they are the face of the facility
Pros:

The location

Cons:

The staff were beyond unbelievably rude and a liar. Jess, the receptionist was rude. The toilet was clogged and she asked us to go get the plunger from downstairs and unclog it ourselves. Keep in mind, we just walked in the room. We rented two rooms and both safes were not working. We called and they said we can complain the next morning.
The next day we asked for towels and they said no. That we have to exchange. We gave two towels to the house keeping who happened to be by the door and we took two towels.
Jess noted in their own notes that we stole towels and that we are a headache and keep asking for towels.
We were 10 ppl. We booked two rooms. We were 8 adults and 2 children.
During the 3 days stay, we asked for towels once and the second time I had to go downstairs because the night staff said that the notes say we are liars, headache and keep on asking for towels!
This same Jess, told me that it was so suspicious and a crazy coincidence that my cousin and I have the same name!!!

2026-10-13 • via Nuitee
D
Diana • solo_traveller • us
9
Pros:

Hotel was nice and clean. Front desk was helpful with shuttle to airport.

Cons:

Road construction took longer to get to hotel.😞

2026-10-11 • via Nuitee
B
Bratcher • solo_traveller • us
10
Pros:

Staff was very friendly and rooms were clean

Cons:

Absolutely nothing

2026-10-09 • via Nuitee
E
Elisseos • solo_traveller • se
7
2026-10-09 • via Nuitee