Garner Hotel Augusta West by IHG

Hotels
Garner
7.4 (1028 reviews)
629 Frontage Road, NW , Augusta , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noise issues
Elevator malfunction
Poor breakfast quality

Categories

Cleanliness
6.99
Some reviews mention issues with room quality and renovations.
Service
8.46
Front desk staff were described as very friendly and helpful.
Location
8
The hotel is conveniently located near attractions, though some noise issues were noted.
Room Quality
6.95
Recent remodeling was noted, but some guests experienced issues.
Amenities
7.48
Breakfast and some facilities were not up to standard but hotel offers decent value.
Value for Money
7.44
Rooms were decent for the price, but issues were experienced with accessibility.
Food and Beverage
6.49
Breakfast quality was described as below expectations.
Overall Experience
7.36
Mixed reviews, with some satisfaction but considerable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:47

Property Description

Modern Comfort and Convenience

Luxurious Amenities
The Baymont by Wyndham Augusta West offers a range of amenities to make your stay comfortable and enjoyable. From a well-equipped gym to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Delicious Dining Options
Start your day right with a complimentary rich breakfast featuring a variety of continental dishes. For other dining needs, the hotel is conveniently located near popular restaurants offering a diverse selection of cuisines.

Convenient Services
Enjoy the convenience of free Wi-Fi, local and long-distance calls, and laundry services during your stay. With easy access to Augusta Golf Course and free onsite parking, the Baymont by Wyndham Augusta West ensures a hassle-free experience for all guests.

Important information:

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1028 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.36
K
Kendra solo_traveller us
10
Pros:

Easy check in, rooms were spotless. Quiet all around

Cons:

No tongs for pastries, bread and crossiant

2026-05-04 via Nuitee
B
Brittany family_with_children us
10
Wonderful stay
Cons:

Extremely clean, friendly staff, comfortable beds and a great breakfast!

2026-05-02 via Nuitee
J
Jaquan family_with_children us
10
2026-04-26 via Nuitee
S
stevebF1201AB Friends getaway Atlanta, Georgia
10
Masters Stay
Pros:

We’ve stayed here for several years to attend the Masters. The rooms are comfortable and the service is terrific. In particular, Yasmin, who manages the hotel, is an incredibly gracious host who really looks after her guests.

2026-04-17 via Tripadvisor
S
Shakira solo_traveller us
7
Cons:

On the last night , someone next door started messing with the connecting door which was scary

2026-04-17 via Nuitee
L
Lesly couple us
10
2026-04-14 via Nuitee
R
rj605r Family Augusta, Georgia
10
Masters stay
Pros:

Stayed here while I rented home for master . Excellent service and rooms . Enjoyed evening manager reception .

2026-04-12 via Tripadvisor
S
Sunshine38739082079 Business
10
Have to experience the leisure
Pros:

10/10 one of the best hotels so far

2026-04-12 via Tripadvisor
C
cesariu2026 Business
10
Wonderful week
Pros:

Awesome service rooms kept clean and organized. Staff super friendly and helpful. And very family like feeling will definitely return

2026-04-12 via Tripadvisor
J
joeysL6861MG Business
10
A comfortable place to rest
Pros:

Staff were extremely friendly! Rooms were very comfortable.

2026-04-11 via Tripadvisor
X
X2293MDkatherines Business
10
Masters
Pros:

The staff is amazing! Very comfortable room and super clean.

2026-04-11 via Tripadvisor
G
G9615OImichaelg Business
10
Great!!!
Pros:

Fantastic staff! They were very friendly and played games and hung out with all the hotel stayers. Also room service was great! Coming back from work to a clean room is a great thing and they did it very well! 10/10 experience

2026-04-11 via Tripadvisor
I
ianrX2562TV Couples
10
Absolutely Outstanding Service – Thank You, Faye Moore!
Pros:

We had the pleasure of being helped by Faye Moore at the front desk during our check-in at Garner Augusta West by IHG, and she truly made our entire stay exceptional from the very first moment.
Faye was incredibly warm, professional, and efficient. She ensured we checked in smoothly and right on time, even handling everything with a smile and genuine care. Her attention to detail and positive energy turned what could have been a standard check-in into a delightful experience.
What stood out most was how Faye went above and beyond to make us feel truly welcome. She communicated clearly, answered all our questions, and made sure our arrival was seamless. Thanks to her, our stay started on such a high note and only got better from there.
Because of Faye’s amazing customer service, we felt so well taken care of that we’re already planning our return trip. She single-handedly made our visit even more special and memorable.
If you’re staying at Garner Augusta West, make sure you say hello to Faye at the front desk — she is the definition of excellent hospitality!
Thank you again, Faye! You made our stay truly outstanding. We can’t wait to come back and see you soon! ⛳️

2026-04-11 via Tripadvisor
J
jordanpU5871ZK Business
10
Pleasant Stay for a work trip!
Pros:

Very accommodating!! The breakfast was ahead of schedule for our early work shifts and there was food served nightly during our stay in the lobby. All staff were very friendly and the location had quick food around that was walkable. Rooms were clean and atmosphere was fun.

2026-04-10 via Tripadvisor
F
F7426VSadama Business
10
Doesn't get any better than this!
Pros:

This location has been incredible for Masters week!

Super clean, great amenities, and wonderful staff.

Liz is awesome! She helped us solve booking issues, get our rooms on time, and even set up fun games to play in the lobby, including evening activities and happy hours!

Cleanest hotel pool I have ever seen!

Overall 10/10 experience for everyone on our team!!

2026-04-10 via Tripadvisor
L
lukenE3711YM Business
10
Awesome trip
Pros:

The accommodations were very comfortable and the staff was very friendly and professional.

2026-04-10 via Tripadvisor
G
G8399VGmatthewa Business
10
10/10 coming again
Pros:

The most welcoming and wonderful lady Faye helped us throughout the trip. Helped with restaurant recommendations, last minute package deliveries, and general hotel services. Came over and said good morning during every breakfast and had coffee with us in the lobby.

2026-04-10 via Tripadvisor
H
H6568IKstevenc Business
10
Great time!
Pros:

Staff was accommodating and cheerful. Props to Faye

2026-04-10 via Tripadvisor
T
T5219HPericp Business
10
Review for Faith
Pros:

Faith in as excellent , had some great conversations and some good laughs

2026-04-10 via Tripadvisor
J
jacksonpU3881WV Business
10
Augusta Stay
Pros:

Was taken care of excellently. Great food and service.

2026-04-09 via Tripadvisor