Garner Hotel Augusta West by IHG

Hotels
Garner
7.4 (1067 reviews)
629 Frontage Road, NW , Augusta , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noise issues
Elevator malfunction
Poor breakfast quality

Categories

Cleanliness
6.99
Some reviews mention issues with room quality and renovations.
Service
8.46
Front desk staff were described as very friendly and helpful.
Location
8
The hotel is conveniently located near attractions, though some noise issues were noted.
Room Quality
6.95
Recent remodeling was noted, but some guests experienced issues.
Amenities
7.48
Breakfast and some facilities were not up to standard but hotel offers decent value.
Value for Money
7.44
Rooms were decent for the price, but issues were experienced with accessibility.
Food and Beverage
6.49
Breakfast quality was described as below expectations.
Overall Experience
7.36
Mixed reviews, with some satisfaction but considerable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:47

Property Description

Modern Comfort and Convenience

Luxurious Amenities
The Baymont by Wyndham Augusta West offers a range of amenities to make your stay comfortable and enjoyable. From a well-equipped gym to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Delicious Dining Options
Start your day right with a complimentary rich breakfast featuring a variety of continental dishes. For other dining needs, the hotel is conveniently located near popular restaurants offering a diverse selection of cuisines.

Convenient Services
Enjoy the convenience of free Wi-Fi, local and long-distance calls, and laundry services during your stay. With easy access to Augusta Golf Course and free onsite parking, the Baymont by Wyndham Augusta West ensures a hassle-free experience for all guests.

Important information:

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1067 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.36
L
Lisa couple us
6
2026-09-01 via Nuitee
A
Alicia family_with_children us
3
Hope for a better stay.
Pros:

I love that my rooms were closed together and my pet was allowed to stay with us.

Cons:

First off I feel that I was overly charged for my weekend stay. Booking charged 591.66 with taxes but once I checked in my cards was charged 564.16. During the stay the pool was shut down and that really the only reason I booked the stay in the first place. The elevator on the second floor was broken so had to use the stairs.

2026-08-31 via Nuitee
M
Mark solo_traveller us
9
Cons:

pool needs cleaning

2026-08-25 via Nuitee
M
Milagros family_with_children us
10
Muy agusto
Pros:

Todo

2026-08-24 via Nuitee
C
CHIHYUNG solo_traveller tw
9
2026-08-13 via Nuitee
J
JoLynn solo_traveller us
10
2026-08-12 via Nuitee
A
Amber couple us
10
Pros:

Very friendly staff! They accommodated me all the way from switching rooms to helping me book another night

2026-08-11 via Nuitee
B
Barrel solo_traveller us
5
2026-08-11 via Nuitee
L
Landis solo_traveller us
10
2026-07-25 via Nuitee
N
Niesha solo_traveller us
10
2026-07-22 via Nuitee
A
Allen Matthew couple us
1
Not worth the money
Pros:

Not very much to like

Cons:

The staff were kind, but not very efficient at their job. Took forever to get checked in. They advertise free snacks when you arrive, that wasn’t the case. The breakfast looked very sad and there wasn’t a big selection. Room was decently clean. There were huge cockroaches in the stairwell. Parking lot was a little sketchy and very full. They advertise EV charging, but let anyone park in those two spots. So we were not able to charge here, which is one of the reasons why we chose this hotel. The water pressure in the shower was awful.

2026-07-21 via Nuitee
A
April solo_traveller us
7
Pros:

I liked that it had a pool.

Cons:

The walls were paper thin.

2026-07-19 via Nuitee
H
H911UProbertp Solo travel Atlanta, Georgia
2
Below Expectations
Pros:

Terrible experience.

1. You took a $100 authorization in addition to my room, that has not been returned. When I stay at HILTON properties this does not happen.

2. Your parking lot is horrible and only has a total of four handicap parking spaces that are remotely near the front door. I’ve had 11 back surgeries in fourteen months and desperately needed close access, but none available. HOWEVER, you have the audacity to reserve up front adjacent to the front doors, TWO parking spots reserved for employees; the manager and the “Director” whatever that means. Again, I have never seen such arrogance at any hotel that reserved parking g at the front doors basically for management!

3. Problem with TV upon Checkin, but corrected.

4. Lousy room, uncomfortable bed that sheet metal frame makes noise with slightest movement. Also, no laundry bag provided. A great deal of noise throughout the night and at early morning; terrible.

5. Breakfast. Or lack thereof. Has to be the skimpyest lackluster breakfast I’ve ever vet encountered at at hotel. You actually highlight your breakfast on your website, but there is just not much to it. False advertisement. The only thing I had was a cup of coffee, however your coffee machines an extremely slow, and takes a great amount of time just to get coffee; I guess these coffee machines are a corporate decision, but they are terribly slow. Also, o have to use honey in coffee and/or tea, but none an available. I can’t use sugar or fake sweeteners.

It at all a value proposition or acceptable night’s sleep. Most disappointing.

2026-07-15 via Tripadvisor
V
vvera4868 Family Cuernavaca, Central Mexico and Gulf Coast
10
Maravilloso
Pros:

​Excellent service and extraordinary staff!
​We recently stayed here and want to make a very special mention of the girl who assisted us on Sunday. She is an exceptional and highly active worker; we saw her multitasking across several areas of the hotel. She provided excellent service in the breakfast area and later took care of our room service.
​As part of the housekeeping staff, she is extraordinary. The cleanliness was spotless, and she also surprised us with a beautiful decoration in the room that made my daughter smile from ear to ear. For me, that detail meant everything.
​The hotel management should highly value this kind of talent: this girl absolutely deserves a promotion or a bonus for her great effort and versatility! We will definitely return.

2026-07-13 via Tripadvisor
K
keaundra family_with_children us
8
Pros:

Breakfast was 4/10 but everything was super clean, staff from the front desk to the housekeepers very friendly and pleasant even the ones that spoke no English made it happen excellent staff

Cons:

the pool closed way to early. 9 o’clock is crazy

2026-07-06 via Nuitee
T
thianeea Family
10
It’s amazing
Pros:

I liked the attention Lorena gave me

2026-07-02 via Tripadvisor
S
Shawn solo_traveller us
3
Uncomfortable and very noisy and smelly
2026-06-30 via Nuitee
M
Marisa couple us
10
Relaxing.
Pros:

Very nice rooms. Great location. Excellent pool.

Cons:

Breakfast was a little lacking. But good.

2026-06-29 via Nuitee
D
Dalina solo_traveller us
9
Cons:

Breakfast was pretty limited choice. For you hot food there were eggs and sausage. Just wish had little better food.

2026-06-29 via Nuitee
C
Christie couple us
5
2026-06-28 via Nuitee