Garner Hotel Augusta West by IHG

Hotels
•
Garner
7.2 (953 reviews)
629 Frontage Road, NW , Augusta , US
+1 706-426-9222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, convenient location
Friendly, accommodating staff (helpful with room changes and bookings)
Several mentions of clean and comfortable rooms
Pet friendly / rooms together upon request
Cons:
Room quality issues: creaky/uncomfortable beds, thin walls, noisy rooms
Amenity problems: pool closed/dirty, EV charging spots blocked, limited parking
Inconsistent or poor breakfast/snack offerings and slow coffee machines
Value concerns: unexpected charges/authorizations and feeling overcharged
Operational annoyances: slow check-in, housekeeping knocking before checkout, occasional cockroaches reported

Categories

Cleanliness
8
Mixed but generally positive for guest rooms: several reviews call rooms 'super clean' and 'comfy & clean', though there are reports of a dirty pool area and sightings of cockroaches in the stairwell.
Service
9
Staff are repeatedly described as friendly, accommodating and patient (helped switch rooms, assisted with bookings); some operational inefficiencies noted (slow check-in, housekeeping knocking early) but frontline staff demeanor is a clear strength.
Location
9.5
Location repeatedly praised as excellent and convenient to everything, making it one of the hotel's strongest attributes.
Room Quality
6
Room comfort is inconsistent: some find rooms comfortable, while multiple guests report creaky/uncomfortable beds, thin walls, poor water pressure, and noisy environments.
Amenities
5.8
Amenities are problematic: the pool was reported closed or needing cleaning, EV charging spots were unusable due to other guests parking there, and parking availability is poor.
Value for Money
5
Several guests felt the stay was overpriced or not a good value (unexpected authorizations/charges, 'not worth the money' sentiment).
Food and Beverage
6.3
F&B is uneven: a few guests enjoyed breakfast, but multiple reviews describe a limited, lackluster breakfast offering and slow coffee machines; advertised snacks were reportedly missing for some.
Overall Experience
8
Overall experience is mixed but leans positive due to helpful staff and great location; however, issues with room quality, certain amenities, and value lowered some stays substantially.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Modern Comfort and Convenience

Luxurious Amenities
The Baymont by Wyndham Augusta West offers a range of amenities to make your stay comfortable and enjoyable. From a well-equipped gym to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Delicious Dining Options
Start your day right with a complimentary rich breakfast featuring a variety of continental dishes. For other dining needs, the hotel is conveniently located near popular restaurants offering a diverse selection of cuisines.

Convenient Services
Enjoy the convenience of free Wi-Fi, local and long-distance calls, and laundry services during your stay. With easy access to Augusta Golf Course and free onsite parking, the Baymont by Wyndham Augusta West ensures a hassle-free experience for all guests.

Important information:

.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 953 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 6
Amenities: 5.8
Value for Money: 5
Food and Beverage: 6.3
Overall Experience: 8
W
washington • couple • us
5
2026-11-01 • via Nuitee
R
Regina • couple • us
7
2026-10-29 • via Nuitee
C
Carol • couple • us
10
Pros:

Convenience to everything, location is excellent, staff was accommodating and patient.

2026-10-27 • via Nuitee
D
Darryl • solo_traveller • us
9
2026-10-27 • via Nuitee
C
Cindy • couple • us
9
2026-10-26 • via Nuitee
B
Bare • couple • us
5
2026-10-26 • via Nuitee
R
Robert • couple • us
10
2026-10-23 • via Nuitee
C
Carol • couple • us
10
2026-10-22 • via Nuitee
S
Shelby • couple • us
8
Clean, comfortable, but pushy to get you out
Pros:

Good location, super clean, nice amenities, front desk staff was amazing

Cons:

Housekeeping knocking on doors 2 hours before checkout. We had late checkout so this happened multiple times.The bed creaked terribly. Any movement made the bed make an awful mechanical creaking.

2026-10-20 • via Nuitee
J
Joshua • couple • us
7
2026-10-19 • via Nuitee
J
jamie • solo_traveller • us
10
2026-09-18 • via Nuitee
I
Ihor • couple • us
10
2026-09-15 • via Nuitee
M
Marthajane • solo_traveller • us
10
Pros:

Really real and friendly staff, delicious breakfast, comfy & clean room, fast checkin

Cons:

Nothing

2026-09-13 • via Nuitee
L
Lisa • couple • us
6
2026-09-01 • via Nuitee
A
Alicia • family_with_children • us
3
Hope for a better stay.
Pros:

I love that my rooms were closed together and my pet was allowed to stay with us.

Cons:

First off I feel that I was overly charged for my weekend stay. Booking charged 591.66 with taxes but once I checked in my cards was charged 564.16. During the stay the pool was shut down and that really the only reason I booked the stay in the first place. The elevator on the second floor was broken so had to use the stairs.

2026-08-31 • via Nuitee
M
Mark • solo_traveller • us
9
Cons:

pool needs cleaning

2026-08-25 • via Nuitee
M
Milagros • family_with_children • us
10
Muy agusto
Pros:

Todo

2026-08-24 • via Nuitee
C
CHIHYUNG • solo_traveller • tw
9
2026-08-13 • via Nuitee
J
JoLynn • solo_traveller • us
10
2026-08-12 • via Nuitee
B
Barrel • solo_traveller • us
5
2026-08-11 • via Nuitee