Quality Inn & Suites Seville

Hotels
•
Quality Inn
6.7 (277 reviews)
4949 Park Avenue West , Seville , US
+1 234-295-0017

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (near interstate)
Pool/spa enjoyed by several guests
Friendly/helpful staff at check-in reported by multiple reviewers
Some guests found rooms cozy or clean on certain stays
Cons:
Frequent cleanliness issues: stained sheets, dirty pillows, mold, hair
Room defects and maintenance problems (broken beds, smoke detector, loose toilet, AC issues)
Poor breakfast quality (uncooked items, bad taste)
Front desk often unmanned or unresponsive
Odors/smoke smell in hotel and rooms
Pest evidence reported (mouse in wall)

Categories

Cleanliness
4.5
Multiple reviews report filthy rooms (stained sheets and pillows, mold, hair, dirty chairs) and even pest evidence; a minority of stays noted a clean room.
Service
8.5
Mixed but generally positive at check-in: several guests called staff friendly and helpful, though there are reports of front desk being unmanned and staff attitude on specific requests.
Location
8.5
Frequently noted as convenient and suited to travelers (near interstate) and mentioned as a reason guests chose the property.
Room Quality
5.5
Rooms were described as outdated and in poor repair (broken beds, nonfunctional smoke detectors, curtains that don't close, loose toilets, AC issues) with mixed comfort reports.
Amenities
7.8
Pool and related amenities were enjoyed by some guests, though others reported unpleasant pool conditions and dirty spa tub; overall amenities are inconsistent.
Value for Money
6
Perceived as budget-priced, but many guests felt the condition and cleanliness reduced value; a few guests said they'd rather have paid more elsewhere for decent quality.
Food and Beverage
5
Breakfast was frequently criticized (poor quality, uncooked items), though a couple of guests/children enjoyed the offering.
Overall Experience
7.8
Mixed overall: some guests enjoyed multi-night stays and the pool, while many others found the condition and cleanliness unacceptable and said they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Nearby Attractions
The Quality Inn hotel is strategically situated near major interstates and key airports, making travel a breeze. Explore attractions like the Pro Football Hall of Fame and the Cleveland Metroparks Zoo just a short drive away.

Modern Amenities for Business and Leisure
Enjoy a seamless blend of technology and comfort at our hotel. From free hot breakfast and high-speed Internet to an indoor butterfly-shaped pool, we cater to the needs of both business and leisure travelers.

Meeting Facilities and Upscale Accommodations
Host successful events in our well-equipped meeting room with modern amenities. Retreat to guest rooms and suites featuring flat-screen TVs, microwaves, and refrigerators. Upgrade to a hot tub suite for added luxury.

Book your stay at Quality Inn today for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 277 reviews
Cleanliness: 4.5
Service: 8.5
Location: 8.5
Room Quality: 5.5
Amenities: 7.8
Value for Money: 6
Food and Beverage: 5
Overall Experience: 7.8
A
Ashok • solo_traveller • us
10
Pros:

Everything is excellent and pool amazing.

2026-11-05 • via Nuitee
N
Nickole • solo_traveller • us
10
Thank you
Pros:

Liked my stay so much, when I was checking out & realized the pool was open .. stayed another night!!

2026-10-22 • via Nuitee
A
Alycia • couple • us
2
Location we needed. Nice staff. Disgusting conditions
Pros:

The staff that checked us in was very nice

Cons:

The room was filthy. Dirty sheets. Lights in the bathroom didn’t work. Spa tub was dirty. Cigarette butts and used silverware between the bed and nightstands.

2026-10-19 • via Nuitee
G
Goodwin • couple • us
5
Pros:

the location

Cons:

the room was dirty things were broken.. I let staff know they apologized and said they would fix it.. k then asked for both beds to be changed because they were both dirty.. employee seemed to catch an attitude after that.. realistically, I wasn’t upset that the room was even dirty because I get it. It happens the fact that they were willing to fix it was all that matter, but when they got upset when I had asked them to change both bedsheets because they were both dirty and then it seemed to be an inconvenience for them as the one I got upset.

2026-10-17 • via Nuitee
T
Tedeschi • family_with_children • us
2
Cons:

Definitely some kind of mouse living in the wall of my room.
Front desk never at front desk. Calling phone number goes unanswered.
Uncooked potatoes and sausage for breakfast.

2026-10-07 • via Nuitee
A
Anthony • solo_traveller • us
5
2026-10-07 • via Nuitee
B
Benjamin • family_with_children • us
2
i would never stay at this hotel again if i was paid
Pros:

Nothing at all the pool was very dark and smelled gross

Cons:

the whole hotel smelled like someone was smoking the breakfast was terrible it was not welcoming the rooms where small and also smelled bad the sheets looked dirty and not clean the bathroom floor was wet from the toilet being loose AC did not work the list goes on and on

2026-10-07 • via Nuitee
P
Peterson • solo_traveller • us
1
Pros:

Kids liked breakfast

Cons:

The whole experience the first room had a broken bed. Then we got moved and the smoke detector was broken. It was dirty like hair on the toilet and in the shower in both rooms we were in. I will not be staying here again.

2026-09-11 • via Nuitee
A
Anna • couple • us
1
Extremely dirty and poorly maintained — I would not stay here again.
Pros:

Unfortunately, nothing.

Cons:

The room was extremely dirty. The chairs were covered in stains, there was mold in the bathroom, the walls were worn and damaged, and the beds had dirty stains. We even found two bones next to the bed, possibly left by a dog or another animal. The curtains wouldn’t close properly, so there was no privacy. There was also no shampoo. The overall condition and cleanliness were unacceptable.

2026-09-09 • via Nuitee
K
Kimberly • family_with_children • us
10
We stayed two nights and enjoyed it very much
Pros:

It was clean
The pool was great

Cons:

Nothing

2026-09-07 • via Nuitee
R
Ralph • couple • us
10
2026-09-01 • via Nuitee
G
Gregory • couple • us
10
2026-08-27 • via Nuitee
S
SHAUN • family_with_children • us
10
2026-08-15 • via Nuitee
R
Rachel • family_with_children • us
1
2026-08-10 • via Nuitee
L
Lisa • couple • us
10
2026-08-05 • via Nuitee
L
Lisa • couple • us
9
2026-08-04 • via Nuitee
M
Meagan • solo_traveller • us
7
Cozy room
Pros:

I like how cozy the room feels after a long day out and about.

Cons:

The beds are a tad hard.

2026-07-25 • via Nuitee
S
Susan • family_with_children • us
4
Should’ve kept driving
Pros:

Convenient to the interstate

Cons:

Property was outdated, room was not clean. Towels in bathroom were not clean had stains on them and there was hair in the shower wall not ours.

2026-07-19 • via Nuitee
N
nhV9396VP • Solo travel
2
I should’ve spent another $40 (for a two night stay) to get a decent room somewhere else.
Pros:

I am moving across the country and I chose this hotel to avoid sleeping in my rental again and somehow I was still disappointed. I got a two queen room because it was the cheapest despite traveling solo; and yet somehow out of the 8 pillows in the room (none of them were decorative - they were all the type you’d sleep on) they were all so old (and lacking fluff) that they had compressed them into squares to make them look plump (I assume); so I undid their square compression to get a normally shaped pillow and found that most of the pillows were HEAVILY stained as if they’d been in-use for 15-20 years. I’m not at all a germaphobe - I was in the army and I’ve literally lived in dirt and gone 3+ months without ever being able to take a shower - but most of the pillows were way beyond what I’d be willing to lay my head on.

2026-07-15 • via Tripadvisor
C
Charlie • solo_traveller • us
9
Good Clean room
Pros:

The room was very clean with clean sheets and comforter. Bathroom was spot on and smelled very good.
The front desk were very helpful when I asked for extra pillows. Breakfast had lots of options.
Real value for money. I spend lot of time in pool and water was warm. Relaxing time at this hotel.
Very nice stay!

2026-07-04 • via Nuitee