Clarion Pointe Vidalia - Lyons West

Hotels
7.5 (628 reviews)
1509 East First Street , Vidalia , US
+1 912-386-4198

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Indoor pool / hot tub available
Good value/price for some guests (e.g., $70 deal)
Several staff members praised for helpfulness (Alicia/front desk)
Cons:
Serious cleanliness issues: roaches, mold, filthy tubs
Uncomfortable beds and musky rooms; AC/filter problems
Staff behavior complaints (smoking, inattentive) and deposit/no-elevator surprises
Poor breakfast quality; maintenance problems with pool/hot tub jets

Categories

Cleanliness
3
Multiple reports of serious cleanliness problems: roaches, mold in shower and ceiling, filthy tub, dirty stair carpets and neglected AC filters; overall poor housekeeping.
Service
9.5
Mixed but notably strong in several reports — multiple guests praised front-desk staff (notably Alicia) for exceptional help, merging bookings and assisting during illness/wedding logistics, despite other complaints about inattentive or smoking employees.
Location
10
Consistently described as convenient and a positive aspect of stays; several guests explicitly listed location as a pro.
Room Quality
5
Rooms have notable issues: uncomfortable beds, musky odors, AC problems, damaged/filthy tubs and missing amenities (e.g., microwave glass tray); pull-out couch not comfortable or supported with extra bedding.
Amenities
10
Property offers desirable amenities such as an indoor pool and hot tub which guests value; however there are maintenance and enforcement problems reported (jets, pool temperature, non-guest use, no elevator) that affect experience.
Value for Money
10
Several guests noted the price was a good deal (example: $70) and the room cost was viewed favorably relative to expectations despite property issues.
Food and Beverage
3
Breakfast was repeatedly criticized as poor quality (microwaved eggs/sausage, dried out bread/muffins); F&B offering left many guests dissatisfied.
Overall Experience
9.5
A mixed overall picture: strong points (helpful staff, convenient location, good price, indoor pool) improved many stays, but serious cleanliness and comfort issues negatively impacted others — overall leans positive for value-minded guests but with important caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location:
The Clarion Pointe is situated in the heart of the Sweet Onion Capital of the World, just a stone's throw away from the renowned Vidalia Onion Factory & Gift Shop. With key attractions like the Vidalia Onion Festival and Ladson Genealogy Library within a short distance, guests can immerse themselves in the local culture effortlessly.

Comfortable Accommodations:
Each room at the inn is equipped with essential amenities including a microwave, refrigerator, coffee maker, hair dryer, iron, and ironing board. For a touch of luxury, guests can opt for the hot tub suites for a relaxing stay.

Complimentary Services:
Start your day right with a complimentary continental breakfast. Enjoy free high-speed Internet, coffee, local calls, and weekday newspapers during your stay, ensuring a seamless and enjoyable experience.

Book your stay at Clarion Pointe now for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

7.5
Based on 628 reviews
Cleanliness: 3
Service: 9.5
Location: 10
Room Quality: 5
Amenities: 10
Value for Money: 10
Food and Beverage: 3
Overall Experience: 9.5
R
Robert • family_with_children • us
10
2026-10-25 • via Nuitee
C
Corey • solo_traveller • us
10
2026-10-23 • via Nuitee
C
Corey • solo_traveller • us
10
2026-10-23 • via Nuitee
M
Mobley • family_with_children • us
10
Pros:

Everything

Cons:

Everything

2026-10-21 • via Nuitee
K
Kimberly • family_with_children • us
8
2026-10-21 • via Nuitee
T
The Awesome Baileys • family_with_children • us
2
Run away from here
Cons:

How the employees that don't care about your customers.

I messaged days before I arrived about needing a room that was not upstairs because of knee surgery so that should have told them also that I needed a walk-in shower that showed us they don't care about their guest

***ROACHES***🪳🪳🪳 My daughter was sitting doing her hair for the rehearsal dinner and seen a roach crawling in the room and I killed another roach the next day.

🦠🦠🦠The shower that we had was so disgusting there was mold inside the handle, mold on the ceiling and it looked like it had calcium deposits that had been formed on this for over 10 years.

The AC kept shutting off until my daughter cleaned the filter for it. She said they had not changed the filter in a very long time.

This was the weekend of my oldest daughters wedding and due to the beds being so uncomfortable I was not rested well and caused swelling in my leg before the wedding. This causes me to have to leave the wedding early cause I could barely walk.

***Horrid breakfast***
Go somewhere else for breakfast it's not worth it. Microwaved eggs n sausage 🤢🤮🤢🤮 dried out bread n muffins.

2026-10-20 • via Nuitee
N
Natashia • family_with_children • us
9
Pros:

It was great, the staff was extremely friendly.

Cons:

The room smelled a little musky, this is the only complaint.

2026-10-16 • via Nuitee
R
Robinson • family_with_children • us
10
2026-10-16 • via Nuitee
N
Natashia • family_with_children • us
9
2026-10-16 • via Nuitee
P
Peggy • solo_traveller • us
8
For $70 a decent deal
Pros:

Convenient. Good morning buffet

Cons:

Tub was FILTHY. Front desk said someone poured hot grease in the plastic tub. Why rent it until it’s replaced!?!

2026-10-09 • via Nuitee
K
Kwilson0917 • solo_traveller • us
1
2026-09-14 • via Nuitee
S
Salenia • family_with_children • us
4
The staff was rude and too busy smoking weed, in a no smoking facility, with their boyfriend. Had to wait at the counter
Pros:

The location. The indoor pool.

Cons:

The staff.

2026-09-14 • via Nuitee
K
Kwilson0917 • solo_traveller • us
3
Pros:

The location and indoor pool

Cons:

Front desk staff was more focused on her boyfriend and getting high. Also don't expect to have a comfortable stay if you are expecting to use the pull-out couch. They don't allow extra pillows or blankets and the bed itself is extremely uncomfortable.

2026-09-14 • via Nuitee
R
Roxie • family_with_children • us
3
No elevator just fyi ! And they require $100 deposit on the room even if you prepay online !
Pros:

Pics don’t match reality, pool was worn and hot , hot tub/spa the jets didn’t work well , windows open and people outside were smoking cigars and it came in the pool area . The price of our room wasn’t bad at all rooms clean , the hostess made me pay $100 deposit on the room after I paid for it online wasn’t informed of that prior to my arrival lucky is had the extra $ . Had a small storm power went off for 10 minutes then came right back on and do they decided to shut the pool down for the day :( was very upset about that ! Then they decided to open it back up and had people swimming that wasn’t staying at the hotel ! Upon checking in I was told no elevator was very upset that wasn’t told prior ! The stairs up to my room were so nasty had lots of mud on the carpets .

Cons:

No elevator, $100 deposit required on the room even though I had already paid online ! And a guy was past out in the lobby sitting beside the hotel clerk /hostess he was there for hours sleeping , won’t be staying again .

2026-09-13 • via Nuitee
K
Kaleigh • couple • us
8
2026-09-05 • via Nuitee
B
Beauchane • solo_traveller • us
10
Pros:

I unexpectedly had to extend my stay, the staff worked with me to merge my bookings and keep my room. I came down with a cold and Alicia was very kind helping make sure I got what I needed. Super shout out to her. Give that woman a raise because she is a treasure. I was having a very tough time and they made sure I was okay. I cannot say enough good things about the front desk. Housekeeping was also all smiles.

2026-09-04 • via Nuitee
S
Steven • solo_traveller • us
3
Not good at all
Pros:

Didn't eat breakfast

Cons:

Staff
Rooms had mold on bathroom ceiling
No glass tray in microwave
Tv remote barely worked
Hotel needs to be remodeled
Rooms have a strange odor

2026-09-01 • via Nuitee
T
Teffany • family_with_children • us
5
Pros:

It worked fine for 8 hrs sleep. Would rather not have to pay $100 vs $77 just to get a bigger bed.

Cons:

Having to pay $30 more for a bigger bed. Paying a deposit and having to wait 10 days for the refund. The room still had a vague smell of cigarettes and the parking lot was full of weed smokers in their cars.

2026-08-31 • via Nuitee
T
Tykim • couple • us
10
2026-08-30 • via Nuitee
F
Fontianna • couple • us
8
2026-08-30 • via Nuitee