Hilton Birmingham Downtown at UAB

Hotels
•
Hilton Hotels & Resorts
8.2 (943 reviews)
808 20th Street South , Birmingham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Breakfast
Cons:
Location Issues
Early Check-in

Categories

Cleanliness
8.84
Cleanliness mentioned positively in multiple reviews.
Service
8.81
Erika and Tracy received commendations for their exceptional service.
Location
7.35
Some reviews expressed dissatisfaction with the hotel’s location.
Room Quality
8.3
Rooms were frequently described as great and clean.
Amenities
7.83
Amenities were positively noted, especially the breakfast.
Value for Money
7.79
No specific comments, assumed standard quality for value.
Food and Beverage
8.34
Breakfast and dining experiences mentioned positively in multiple reviews.
Overall Experience
8.31
The overall sentiment from the reviews is positive, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Birmingham Downtown at UAB. Relax in well-appointed guest rooms with modern amenities and enjoy Southern-inspired cuisine at The Lab Bar & Kitchen.

Convenient Facilities
Stay productive with our on-site gym, business center, and meeting facilities. Whether you're here for work or leisure, we have everything you need for a seamless stay.

Prime Location
Located near top attractions like Birmingham Zoo and Botanical Gardens, our hotel is perfect for exploring the city. With easy access to the airport and public transportation, your travel plans just got easier.

Book your stay at Hilton Birmingham Downtown at UAB now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 943 reviews
Cleanliness: 8.84
Service: 8.81
Location: 7.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
R
Roberto • solo_traveller • us
9
2026-07-02 • via Nuitee
E
Ethan • family_with_children • us
9
2026-06-29 • via Nuitee
J
John • extended_group • us
10
Fabulous!
Pros:

Stylish and comfortable

Cons:

Nothing, it was all good

2026-06-27 • via Nuitee
A
Ashley • family_with_children • us
8
2026-06-26 • via Nuitee
I
Ibreisha • family_with_children • us
10
Awesome stay and I will be booking to stay there again.
Pros:

Had a great stay! The hotel was very clean and well-maintained. The on-site restaurant and bar were awesome, with great food, drinks, and a welcoming atmosphere. The convenience of having everything right there made our stay even better. I would definitely stay here again and recommend it to others!⭐⭐⭐⭐⭐

Cons:

N/A

2026-06-18 • via Nuitee
L
lisa • solo_traveller • us
7
2026-06-12 • via Nuitee
D
Debbie • solo_traveller • us
7
But overall good
Pros:

Convenient to medical, our purpose

Cons:

Use a little attention on cleanliness, the food was not good at all

2026-06-02 • via Nuitee
L
Laura • couple • us
10
Great stay! Big thanks to the staff!
Pros:

The staff were amazing and very helpful

2026-06-01 • via Nuitee
C
Crahan • couple • us
8
Will stay again
Cons:

Parking garage was dirty around hotel entrance on floor 5

2026-05-30 • via Nuitee
H
Happiness733023 • Family
6
Excellent front desk staff and location and some areas for improvement
Pros:

Several positives! Excellent, helpful and professional staff at the front desk at this hotel. Parking was easy, in a lot next door, and excellent location if your goal is to be close to UAB. Starbucks in the lobby for your morning coffee is always so appreciated. Beds were comfortable.

Things I didn’t like - Several guests (8 rooms total) staying on the floor where I was, left their fast food, take out dinner/trash outside of their rooms instead of finding a trash can to dispose of the trash. These discards stayed outside of rooms overnight and created unpleasant odors and didn’t exactly create a clean and tidy vibe. Trash was also overflowing out front when I entered the lobby. I was overall disappointed in the cleanliness of the hotel - the bathrooms, both in the lobby and in my room were not as clean as I expected. Showers, toilets, sinks, etc. did not feel sanitized or clean. My room also had a sour smell almost like someone had spilled beer or another beverage on the carpet. I would not choose to stay at this hotel again due to the cleanliness issues.

2026-05-23 • via Tripadvisor
S
Skelton • family_with_children • us
10
Overall excellent experience.
Pros:

Customer service was excellent. Overall comfortable and easy access to hospital.

Cons:

The restaurant

2026-05-18 • via Nuitee
S
scott • couple • us
7
it was a pleasure.
Pros:

UAB location

Cons:

a guide for resturants

2026-05-18 • via Nuitee
J
Jaquarie • couple • us
10
2026-05-15 • via Nuitee
L
Lucille • solo_traveller • us
9
2026-05-14 • via Nuitee
E
eller • couple • us
9
If you are going to UAG
Pros:

did not use

2026-05-11 • via Nuitee
R
Richgirl45 • Family • Mauldin, South Carolina
10
Excellent experience! Friendly and helpful staff!
Pros:

We booked this hotel for a medical treatment visit to UAB and was not disappointed. The entire staff is so friendly and helpful, especially Ms. Tracy who helped me extend my stay on two occasions due to changes in our departure plans. I highly recommend this hotel for anyone receiving care at UAB Hospital or the Kirklin Clinic. They offer shuttles to/from the airport, to/from the medical facilities and other businesses close by.

2026-05-08 • via Tripadvisor
S
Sherry • couple • us
9
2026-05-07 • via Nuitee
V
Vanessa • solo_traveller • us
5
For the price I was very disappointed.
Pros:

Location

Cons:

Carpet was dirty and the bathroom was “old”. We were not given vouchers at check-in and were unaware until we went to breakfast . The breakfast area was very dirty. It was not stocked .The floors looked like they had not been cleaned the night before. Our bartender we had on Saturday night did not know how to make drinks and he told us that too.

2026-05-02 • via Nuitee
J
jeffsS180XG • Family
10
Great visit, Great service
Pros:

Great experience. Friendly staff, Taylor did a wonderful job helping us check in and making sure we had everything we needed (we came for our son’s wedding, so we had a lot of baggage, etc.). Our view overlooking the city was wonderful! Thanks Hilton and thanks Taylor!

2026-04-30 • via Tripadvisor
N
N3569ELtracyf • Business
10
amazing front desk
Pros:

Tracy and Taylor at the front deck were so helpful !! They were amazing and super sweet.

2026-04-30 • via Tripadvisor