Hilton Birmingham Downtown at UAB

Hotels
Hilton Hotels & Resorts
8.2 (967 reviews)
808 20th Street South , Birmingham , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Breakfast
Cons:
Location Issues
Early Check-in

Categories

Cleanliness
8.84
Cleanliness mentioned positively in multiple reviews.
Service
8.81
Erika and Tracy received commendations for their exceptional service.
Location
7.35
Some reviews expressed dissatisfaction with the hotel’s location.
Room Quality
8.3
Rooms were frequently described as great and clean.
Amenities
7.83
Amenities were positively noted, especially the breakfast.
Value for Money
7.79
No specific comments, assumed standard quality for value.
Food and Beverage
8.34
Breakfast and dining experiences mentioned positively in multiple reviews.
Overall Experience
8.31
The overall sentiment from the reviews is positive, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Birmingham Downtown at UAB. Relax in well-appointed guest rooms with modern amenities and enjoy Southern-inspired cuisine at The Lab Bar & Kitchen.

Convenient Facilities
Stay productive with our on-site gym, business center, and meeting facilities. Whether you're here for work or leisure, we have everything you need for a seamless stay.

Prime Location
Located near top attractions like Birmingham Zoo and Botanical Gardens, our hotel is perfect for exploring the city. With easy access to the airport and public transportation, your travel plans just got easier.

Book your stay at Hilton Birmingham Downtown at UAB now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 967 reviews
Cleanliness: 8.84
Service: 8.81
Location: 7.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
B
Beverly couple us
1
Never stay again
2026-08-07 via Nuitee
D
DaveTun Family Sevenoaks, Sevenoaks District, Kent, England
4
Less than I’d expect from a Hilton
Pros:

We only stayed there or one night, My wife, my son and myself. We were given our room and when we got there the room had been partially cleaned. The beds were made but there was rubbish & food waste left in the room. To cut a very long story short, and an hour later we were given another room.
The pool area was filthy, see photographs.
On checkout we were told our one night valet parking was not charged, and two drinks at the bar were also not charged, so no charges to the room.
However the following day, my bank statement said the opposite, we have been charged.
Let’s hope I get refunded.
PS. The manager on our check-in was so miserable and rude, not good for the Hilton brand.

2026-08-06 via Tripadvisor
D
David solo_traveller us
10
2026-08-06 via Nuitee
B
Bharti couple us
4
2026-08-05 via Nuitee
F
Felicia couple us
9
2026-08-04 via Nuitee
K
Kashi couple us
9
2026-08-02 via Nuitee
S
SayGang couple us
8
2026-07-25 via Nuitee
B
Belva couple us
10
2026-07-25 via Nuitee
R
Randy family_with_children us
10
2026-07-24 via Nuitee
M
Michael solo_traveller us
4
Too noisy to sleep
Pros:

Staff was friendly, professional, and accommodating. Clean room, comfortable good linens, plentiful and quick hot water, close-up mirror in bathroom, and good room size. The room decor was very nice and focused on the locality. Everything in the room seemed in good working order except the HVAC. Other great features were a restaurant and coffee bar on the premises and free shuttle transport to the hospitals or airport. Location is very convenient to all the hospitals and clinics in Birmingham.

Cons:

The air conditioner was passed its last performance life. It was so noisy that as soon as I walked into the room, I sat down my bags and called the front desk. Instead of offering me another room, they offered to send someone from engineering. He promptly came to look at it and made some adjustments to help it cool down the room but couldn't do anything about the noise. I asked if the air conditioners were this loud in all the rooms, and he said, "Pretty much." Therefore, he left, and I unpacked. Maybe some people act out or have a tantrum and maybe get a quieter room, but that's not me. Even with the curtains completely closed, the A/C struggled to keep the room cool. The temperature didn't go below 73 degrees until the middle of the night. I measured the decibel level of the noise, and it was at 95 decibels, which continued all night. That level is comparable to a bus engine, which is exactly what it sounded like. It was measured as louder than a noisy restaurant, and it definitely was. Needless to say, we didn't sleep very well. I feel like this is a known problem because they didn't offer a better room, and the engineer didn't see it as a problem. But, as I said, the measurement on an actual decibel meter was continuously at 95 decibels. So this is not just me being overly sensitive.
I'm sorry, but even with all the good things this hotel has to offer, I can not recommend it based on the noisy HVAC that prevents a good night's rest.

2026-07-24 via Nuitee
L
Lindy couple us
7
2026-07-24 via Nuitee
L
Larry couple us
9
2026-07-21 via Nuitee
K
Kianna family_with_children us
8
2026-07-20 via Nuitee
L
Lynda couple us
10
My granddaughter will have several future visits at UAB and will definitely be staying here
Pros:

Loved that there was a parking garage attached to the hotel. My daughter, grandbaby and myself felt safe.

Cons:

I don’t really have any dislikes other than there were only 2 washcloths for the 3 of us.

2026-07-19 via Nuitee
T
Tiffiney family_with_children us
7
Overall the stay was good
Pros:

I love the location.

Cons:

The floor and shower wasn’t as clean as it should have been.

2026-07-16 via Nuitee
L
Lynn A solo_traveller us
10
2026-07-15 via Nuitee
A
andreamD8422FB Couples
10
Friendly
Pros:

I’m here right now and when we checked in the front desk lady her name is Tracy she’s so friendly and making sure we’re taken care of I’d come here again she gave us water while checking in super friendly people and a nice hotel

2026-07-14 via Tripadvisor
R
Roberto solo_traveller us
9
2026-07-02 via Nuitee
E
Ethan family_with_children us
9
2026-06-29 via Nuitee
J
John extended_group us
10
Fabulous!
Pros:

Stylish and comfortable

Cons:

Nothing, it was all good

2026-06-27 via Nuitee