Hilton Birmingham Downtown at UAB

Hotels
Hilton Hotels & Resorts
8.2 (972 reviews)
808 20th Street South , Birmingham , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Breakfast
Cons:
Location Issues
Early Check-in

Categories

Cleanliness
8.84
Cleanliness mentioned positively in multiple reviews.
Service
8.81
Erika and Tracy received commendations for their exceptional service.
Location
7.35
Some reviews expressed dissatisfaction with the hotel’s location.
Room Quality
8.3
Rooms were frequently described as great and clean.
Amenities
7.83
Amenities were positively noted, especially the breakfast.
Value for Money
7.79
No specific comments, assumed standard quality for value.
Food and Beverage
8.34
Breakfast and dining experiences mentioned positively in multiple reviews.
Overall Experience
8.31
The overall sentiment from the reviews is positive, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Birmingham Downtown at UAB. Relax in well-appointed guest rooms with modern amenities and enjoy Southern-inspired cuisine at The Lab Bar & Kitchen.

Convenient Facilities
Stay productive with our on-site gym, business center, and meeting facilities. Whether you're here for work or leisure, we have everything you need for a seamless stay.

Prime Location
Located near top attractions like Birmingham Zoo and Botanical Gardens, our hotel is perfect for exploring the city. With easy access to the airport and public transportation, your travel plans just got easier.

Book your stay at Hilton Birmingham Downtown at UAB now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 972 reviews
Cleanliness: 8.84
Service: 8.81
Location: 7.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
S
Shaquitta couple us
1
2026-08-28 via Nuitee
M
Michelle family_with_children us
9
Excellent
Pros:

Close to the Event!!

Cons:

Nice and clean

2026-08-25 via Nuitee
M
Mary family_with_children us
6
The area of the hotel was very convenient.
Pros:

We did not eat breakfast. We did not like the fact that a microwave was not in the room. We weren't inform that we would have to pay for parking. We would not have been in Birmingham if my grandson was not having open heart surgery. I Think some kind discount should have been given on the room.

Cons:

It would have been more informative if all the fees and charges were know up front.

2026-08-24 via Nuitee
C
camerondR3514VJ Family
8
Great Stay
Pros:

Had a wonderful stay experience. Hotel was clean, staff was friendly, Van driver who happened to be named Van was great very knowledgeable about the area and helpful.

2026-08-19 via Tripadvisor
M
Monica solo_traveller us
9
2026-08-17 via Nuitee
D
Delecia couple us
10
2026-08-15 via Nuitee
C
Cassandra family_with_children us
10
2026-08-13 via Nuitee
A
Angela solo_traveller us
5
Pros:

Staff

Cons:

Fire pitt did not work

2026-08-12 via Nuitee
D
Darlene0828 family_with_children us
9
2026-08-12 via Nuitee
J
Jamia couple us
10
2026-08-10 via Nuitee
B
Beverly couple us
1
Never stay again
2026-08-07 via Nuitee
D
DaveTun Family Sevenoaks, Sevenoaks District, Kent, England
4
Less than I’d expect from a Hilton
Pros:

We only stayed there or one night, My wife, my son and myself. We were given our room and when we got there the room had been partially cleaned. The beds were made but there was rubbish & food waste left in the room. To cut a very long story short, and an hour later we were given another room.
The pool area was filthy, see photographs.
On checkout we were told our one night valet parking was not charged, and two drinks at the bar were also not charged, so no charges to the room.
However the following day, my bank statement said the opposite, we have been charged.
Let’s hope I get refunded.
PS. The manager on our check-in was so miserable and rude, not good for the Hilton brand.

2026-08-06 via Tripadvisor
D
David solo_traveller us
10
2026-08-06 via Nuitee
B
Bharti couple us
4
2026-08-05 via Nuitee
F
Felicia couple us
9
2026-08-04 via Nuitee
K
Kashi couple us
9
2026-08-02 via Nuitee
B
Belva couple us
10
2026-07-25 via Nuitee
S
SayGang couple us
8
2026-07-25 via Nuitee
R
Randy family_with_children us
10
2026-07-24 via Nuitee
M
Michael solo_traveller us
4
Too noisy to sleep
Pros:

Staff was friendly, professional, and accommodating. Clean room, comfortable good linens, plentiful and quick hot water, close-up mirror in bathroom, and good room size. The room decor was very nice and focused on the locality. Everything in the room seemed in good working order except the HVAC. Other great features were a restaurant and coffee bar on the premises and free shuttle transport to the hospitals or airport. Location is very convenient to all the hospitals and clinics in Birmingham.

Cons:

The air conditioner was passed its last performance life. It was so noisy that as soon as I walked into the room, I sat down my bags and called the front desk. Instead of offering me another room, they offered to send someone from engineering. He promptly came to look at it and made some adjustments to help it cool down the room but couldn't do anything about the noise. I asked if the air conditioners were this loud in all the rooms, and he said, "Pretty much." Therefore, he left, and I unpacked. Maybe some people act out or have a tantrum and maybe get a quieter room, but that's not me. Even with the curtains completely closed, the A/C struggled to keep the room cool. The temperature didn't go below 73 degrees until the middle of the night. I measured the decibel level of the noise, and it was at 95 decibels, which continued all night. That level is comparable to a bus engine, which is exactly what it sounded like. It was measured as louder than a noisy restaurant, and it definitely was. Needless to say, we didn't sleep very well. I feel like this is a known problem because they didn't offer a better room, and the engineer didn't see it as a problem. But, as I said, the measurement on an actual decibel meter was continuously at 95 decibels. So this is not just me being overly sensitive.
I'm sorry, but even with all the good things this hotel has to offer, I can not recommend it based on the noisy HVAC that prevents a good night's rest.

2026-07-24 via Nuitee