Renaissance Asheville Downtown Hotel

Hotels
•
Renaissance Hotels & Resorts
8.4 (687 reviews)
31 Woodfin Street , Asheville , us

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Quiet and comfortable stay
Cons:
Cleanliness issues
Parking charges
Restaurant service lacking

Categories

Cleanliness
7.9
Hotel is in fairly good condition, but issues with elevator panels and exterior cleanliness noted.
Service
9.4
Outstanding service from all staff, with friendliness and helpfulness highlighted throughout.
Location
9.4
Good location, convenient to downtown and close to attractions.
Room Quality
8.4
Comfortable rooms/bed mentioned, but some issues with room maintenance noted.
Amenities
7.9
Pool is out of action for months; parking fees for guests perceived as unfair.
Value for Money
8.4
Rates higher due to recovery, but decent value considering location and comfort.
Food and Beverage
6.9
Restaurant staff noted as rude; limited in-room dining options.
Overall Experience
8.9
Enjoyable stay with beautiful surroundings, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:41

Property Description

Luxurious Accommodations

Experience comfort and style at the Renaissance Asheville Downtown Hotel. Our rooms feature a cozy sitting area with a flat-screen TV and elegant marble bathrooms. Enjoy the convenience of room service during your stay.

Delicious Dining Options

Indulge in a culinary journey at the Writer's Bistro, offering fresh farm-to-table cuisine. Unwind at the Lobby Lounge with a selection of delectable dishes for lunch and dinner.

Wellness and Convenience

Maintain your workout routine at our state-of-the-art fitness center. Take a refreshing dip in the indoor pool or explore the gift shop and newspaper stand. With a prime location near top attractions, including the Biltmore Estate and Great Smoky Mountain National Park, the Renaissance Asheville is the perfect choice for your next getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.4
Based on 687 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.9
J
James • couple • us
7
Walkable location with friendly staff and good views
Pros:

Location, view, staff

Cons:

AC was noisy

2026-08-07 • via Nuitee
M
Maria • couple • us
9
My top choice when I come to Asheville
Pros:

The rooms are spacious and its location

Cons:

We were facing the air conditioning section. Just not a nice sight

2026-07-25 • via Nuitee
B
Bell • solo_traveller • us
10
Pros:

Facility and location

2026-07-24 • via Nuitee
R
Reyna • solo_traveller • us
7
2026-07-23 • via Nuitee
M
Mary • couple • us
8
Fit our needs.
Pros:

Room was nice and staff was very helpful.

Cons:

Nothing I can think of.

2026-07-21 • via Nuitee
K
Kimberly • couple • us
3
Watch your bank account after staying at this hotel!
Pros:

Nice and convenient

Cons:

I booked this room through book.com. The hotel then charged me again for the room, and was told I wasn’t. I had to eventually dispute the charges with my bank bc they were no help and continued saying they didn’t charge me and “good luck!”

2026-07-21 • via Nuitee
J
Joe • solo_traveller • us
9
2026-07-20 • via Nuitee
L
Laura • couple • gb
10
Excellent
Pros:

Very friendly, clean and comfortable

Cons:

Nothing

2026-07-20 • via Nuitee
E
ECos4 • family_with_children • us
5
Cons:

Facility starting to feel run down. Elevators showing visible signs of wear and tear. Rooms are "ok". Breakfast buffet was low quality.

2026-07-16 • via Nuitee
P
Patrik • couple • be
5
Goede en veilige uitvalbasis voor bezoek aan de omgeving.
Pros:

Rustige en veilige locatie midden in de stad.

Cons:

De algemene delen van het hotel dienen dringend refurbished te worden.
Restaurant is gans het weekend gesloten.

2026-07-10 • via Nuitee
L
Lee • couple • us
9
Very enjoyable
Pros:

Location met our desires. Breakfast was certainly worth it.

Cons:

Better, more comfortable chair in room

2026-07-09 • via Nuitee
D
Daniel • couple • us
10
Pros:

Great location

Cons:

Everything was phenomenal

2026-07-07 • via Nuitee
T
tracy • solo_traveller • us
10
Pros:

Good location to downtown

2026-07-07 • via Nuitee
R
Roozbeh • couple • us
6
Cons:

Dated room. Dirty carpet. TV w no remote!

2026-07-06 • via Nuitee
M
Maria camila • family_with_children • us
9
Great hotel, comfortable, clean and amazing location
Pros:

It’s comfortable and really good location

Cons:

I thinks too expensive to just have light house keeping. Just the option of valet parking

2026-07-05 • via Nuitee
A
Alan • solo_traveller • ca
9
2026-07-04 • via Nuitee
B
Bianca • couple • nl
8
Prima verblijf
Pros:

Dichtbij town. Alles loopbaar. Hele comfortabele bedden. Goed ontbijt

Cons:

De airco maakte enorm veel lawaai.

2026-06-29 • via Nuitee
S
Shakitta • solo_traveller • us
10
2026-06-23 • via Nuitee
J
Janet • couple • us
9
We enjoyed the Renaissance Downtown and the overall energy of Asheville
Pros:

Location was ideal -close to many restaurants and shops. The room provided a quiet evening to take in the sunset and mountains
Staff was courteous and informative

2026-06-18 • via Nuitee
R
Renan • couple • tr
8
2026-06-17 • via Nuitee