Renaissance Esmeralda Resort & Spa, Indian Wells

Hotels
•
Renaissance Hotels & Resorts
8.6 (484 reviews)
44400 Indian Wells Lane , Indian Wells , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Good room quality
Nice pool
Cons:
High additional fees
Service issues
Limited menu options

Categories

Cleanliness
7.85
Several complaints about cleanliness and service issues in the reviews.
Service
8.85
Mixed feedback on service, with some positive notes on staff friendliness but also complaints about follow-through on requests.
Location
8.85
The hotel is in a beautiful location, but some reviews mentioned it being a distance from Palm Springs.
Room Quality
9.35
Rooms are described as large, well-equipped, and comfortable.
Amenities
8.35
Overall good amenities, although some specific services like poolside food were criticized.
Value for Money
7.85
Complaints regarding high additional fees, suggesting that value for money could be better.
Food and Beverage
8.35
Room service and on-site restaurants had amazing food, but menu options were considered limited.
Overall Experience
9.35
Overall positive experiences highlighted, with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:42

Property Description

Luxurious Amenities
Experience deluxe bedding with down comforters and duvets in every room. Enjoy cable TV with pay-per-view options and popular streaming services like Netflix and Hulu.

Culinary Delights
Indulge in a culinary journey with 5 on-site restaurants offering indoor and outdoor dining. Start your day with a delicious breakfast at CAVA, boasting Californian specialties and stunning views of the Santa Rosa Mountains.

Convenient Location
Located just a short drive from Palm Springs Air Museum and the airport, and minutes away from El Paseo shopping venues, our resort offers the perfect blend of relaxation and convenience.

Book now to immerse yourself in the ultimate luxury and comfort at Renaissance Esmeralda Resort & Spa.

Important information:

Please note: If breakfast is offered or purchased up to 2 adults and 3 children under 12 per room.

Daily resort fee includes:
- Wi-Fi in lobby
- Golf bag storage
- Fitness classes
- Bike rentalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 484 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 9.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 9.35
P
Petros • extended_group • us
8
2026-07-18 • via Nuitee
D
Deborah • solo_traveller • us
9
Beautiful grounds and room. Service could have been more efficient.
Pros:

It is very beautiful, the room was nice and the housekeeping staff and wait staff at Cava were terrific.

Cons:

They seemed a bit understaffed. Had to wait quite awhile at the front desk. Had to call room service a few times to get them to remove our tray. The valet area was kind of a jumble. They brought your car and then you were blocked in by other cars and couldn’t get out.

2026-07-14 • via Nuitee
P
patrick • couple • us
10
2026-07-09 • via Nuitee
A
Avetis • family_with_children • us
6
2026-07-07 • via Nuitee
N
Nicholas • solo_traveller • us
5
Pros:

Good location, lots of activities for kids, good pool, nice staff

Cons:

Walls in the rooms don’t block noise well. Can hear everything going on in the hallway of if the next room has the tv on

2026-07-06 • via Nuitee
M
Margaret • couple • us
10
Relaxing
Pros:

Property was clean stuff was nice and helpful beautiful property

Cons:

Could use another restaurant or two

2026-07-03 • via Nuitee
L
Lin • family_with_children • us
10
2026-07-03 • via Nuitee
S
sabrina • family_with_children • us
8
Pros:

Amenities

Cons:

Miscellaneous little charges added to my tab. I have to call tomorrow regarding these charges. Hotel not busy but wouldn’t extend my checkout saying I need to be the next tier bonvoy member. I have been coming to this hotel every year for past 10 years.

2026-06-29 • via Nuitee
S
Sergio • couple • us
9
Muy buen lugar
Pros:

Muy bello
Lugar y cómodo

2026-06-29 • via Nuitee
C
Claudia • family_with_children • us
9
Cons:

The beds in the room were too small the temperature on the rooms or not cold enough

2026-06-22 • via Nuitee
A
Abdullah • solo_traveller • us
10
2026-06-19 • via Nuitee
S
Sima • family_with_children • us
7
2026-06-18 • via Nuitee
A
Arvan2013 • Family • New Haven, Missouri
8
Beautiful, comfortable, relaxing
Pros:

Website is confusing. My husband booked 2 rooms. When we got there he had actually booked 4 rooms and it was 2 sets of 2 rooms that connected. They were kind enough to let us cancel 1 set.

Our bags were forgotten. After a half hour of waiting my husband went down and they gave him a token for a drink and apologized and promptly brought them up.

FYI all pools are only 3 or 3.5 ft deep. They have cabana’s with fans for rent (we would have had we stayed longer)z provide tubes and such for the pool, very much appreciated. The smoothies for my sons at the pool bar they said tasted exactly as if they took the fruit and purred it and added ice and blended - loved them. Adult bar drinks are great too.

Phenomenal food options! Sushi and burgers are amazing! If Beefy is working he is an excellent bartender!

Clean and comfortable. Wish we had had more time to enjoy the spa. The gelato in the cafe next door to the spa is fantastic! Beautiful grounds! Love the sweeping “titanic” stairs in the middle.

We would like to come back!

2026-06-15 • via Tripadvisor
K
Kellee • family_with_children • us
10
2026-06-11 • via Nuitee
J
Joselito • family_with_children • us
10
2026-06-11 • via Nuitee
K
Karolynn • couple • us
9
2026-06-11 • via Nuitee
E
Edita • family_with_children • us
7
2026-06-09 • via Nuitee
A
Armando • couple • us
8
Pleasant
Pros:

I like the pool view and the breakfasts at cava

Cons:

There wasn’t enough entertainment . The parking garage was way in the back and I had to walk with all my bags 1/2 a mile

2026-06-09 • via Nuitee
J
Jesus • family_with_children • hn
7
Cons:

The food

2026-06-08 • via Nuitee
F
Freedom26244 • Friends getaway
6
Difficult for disabled and they make no effort to accommodate
Pros:

I and two of my disabled friends stayed in room 7015 from May 26th thru 28th. I called ahead of our arrival to request a room near an elevator. I was told they would do their best to accomodate my request. When we checked in, I made the same request. Then we walked an unreasonable distance to the room, only to find there was obviously someone else assigned to that room, as all their clothing and personal effects were there. The bellhop informed us there was an elevator that was out of order for a whole week!

We then trekked back down to the lobby, to again request a room near the elevator. We were a bit closer, so at least someone tried, which I appreciated.

They also posted 3 charges on the same day for parking. We checked in, and self parked, yet I now owe them $85.00. Trying to reach ANYONE to get these things fixed, I have been ignored.

2026-06-04 • via Tripadvisor