Renaissance Esmeralda Resort & Spa, Indian Wells

Hotels
Renaissance Hotels & Resorts
8.6 (437 reviews)
44400 Indian Wells Lane , Indian Wells , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Good room quality
Nice pool
Cons:
High additional fees
Service issues
Limited menu options

Categories

Cleanliness
7.85
Several complaints about cleanliness and service issues in the reviews.
Service
8.85
Mixed feedback on service, with some positive notes on staff friendliness but also complaints about follow-through on requests.
Location
8.85
The hotel is in a beautiful location, but some reviews mentioned it being a distance from Palm Springs.
Room Quality
9.35
Rooms are described as large, well-equipped, and comfortable.
Amenities
8.35
Overall good amenities, although some specific services like poolside food were criticized.
Value for Money
7.85
Complaints regarding high additional fees, suggesting that value for money could be better.
Food and Beverage
8.35
Room service and on-site restaurants had amazing food, but menu options were considered limited.
Overall Experience
9.35
Overall positive experiences highlighted, with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:42

Property Description

Luxurious Amenities
Experience deluxe bedding with down comforters and duvets in every room. Enjoy cable TV with pay-per-view options and popular streaming services like Netflix and Hulu.

Culinary Delights
Indulge in a culinary journey with 5 on-site restaurants offering indoor and outdoor dining. Start your day with a delicious breakfast at CAVA, boasting Californian specialties and stunning views of the Santa Rosa Mountains.

Convenient Location
Located just a short drive from Palm Springs Air Museum and the airport, and minutes away from El Paseo shopping venues, our resort offers the perfect blend of relaxation and convenience.

Book now to immerse yourself in the ultimate luxury and comfort at Renaissance Esmeralda Resort & Spa.

Important information:

Please note: If breakfast is offered or purchased up to 2 adults and 3 children under 12 per room.

Daily resort fee includes:
- Wi-Fi in lobby
- Golf bag storage
- Fitness classes
- Bike rentalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 437 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 9.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 9.35
M
margo couple us
10
Pros:

Topnotch service and comfort from check in to check out with all amenities on the property being amazing as well! The shutter service to the Tennis Tournament was well run with friendly on time service

Cons:

It is not inexpensive to stay and play!

2026-03-10 via Nuitee
5
586wendyz Couples Lansing, Ingham County, Michigan
10
Stay Here!
Pros:

We travel a great deal and stay exclusively at Marriott properties, the RE is in our Top Five places to stay. From the moment you drive into the property you get vacation vibes, it’s simply beautiful with the flowers & mature palm trees. The staff here is excellent from the bell staff, the desk, “The Place” bar, house keeping and most importantly at the pool & pool bar. It’s just a fun place and a great experience.

2026-02-25 via Tripadvisor
J
Jody extended_group us
8
We enjoyed our stay, and it was beautiful, but very expensive. Thank you
Pros:

Beautiful surroundings, pool, bar, and lobby.

Cons:

The expense of basic items, like coffee, wine (in store), and water. We did not like that the bedding for the sofa bed, had only 1 thin blanket; it deserves a comforter since we are paying for 4 people in a suite room.

2026-02-10 via Nuitee
C
Csenge couple us
10
Relaxing weekend getaway.
Pros:

Beautiful resort, has everything you need for a relaxing weekend getaway.

Cons:

Early checkout time, no option for late checkout

2026-01-23 via Nuitee
C
Caitlyn extended_group us
10
2026-01-19 via Nuitee
P
Pamela Ann couple us
10
2026-01-19 via Nuitee
M
Mario family_with_children us
10
2026-01-19 via Nuitee
M
Marianne couple us
6
Cons:

Price was absurd for what you are getting. They nickle and dime you with extras--parking, resort fee, etc.

2025-12-31 via Nuitee
T
Tapiero family_with_children us
10
2025-12-30 via Nuitee
D
Debbi couple us
6
2025-12-11 via Nuitee
M
Matthew couple us
9
2025-12-11 via Nuitee
S
SouthBayBilly Family Hermosa Beach, California
10
Not a mirage
Pros:

After staying in the sub par Embassy Suites down the street last year, my wife and some other moms from my son’s travel baseball team went looking for other options. The embassy wasn’t that bad but I’d sleep in the dirt.
Anyhoo… let’s start with the staff. Everyone of the staff we encountered was so nice and helpful. From the bellhop to the valet( even though we conveniently self parked) to the house keeping team to the spa team( they let me go in the steam room a few minutes after hours, shhh) to the front desk.
The room was spacious and the beds were comfy. We had decent views even thought we looked across a rooftop. The decor reminded us we were in Palm Springs with cool photos in the also spacious bathroom.
It has a plenty big pool. Decent poolside food. There’s cornhole, ping pong and a foosball table. There’s an arcade but my son said he needed $20 bucks to load a card. Not happening.
We stayed from Tgiving day to Sunday of that weekend. So the Christmas decorations were already up. I’m usually against early Christmas decoration set up but these were tastefully done. Check out my video of the palms. Very cool.
We had an evening to just chill with the team and while we were hanging out around one of the fire pits a guy ( Jason) showed up with a hawk! He let Tex the Harris Hawk fly to each of us. It was a cool unique experience. My son loved it. We’d stay here again for a large group event for sure.

2025-12-02 via Tripadvisor
J
Jen family_with_children us
7
2025-11-25 via Nuitee
D
Duncan family_with_children au
9
Pros:

Beautiful hotel with everything we needed to end our vacation relaxing.

Warm pool. Nice and shallow allowing our son to play.

Nice big rooms. Amazing food from room service and on site restaurants.

Nice gym too.

2025-11-20 via Nuitee
T
teamcanada2 Couples Vancouver Island, British Columbia
8
Beautiful Resort with Mountain Views, Friendly Staff, and Great Amenities
Pros:

We had a wonderful stay at the Renaissance Esmeralda! The resort has a great mix of relaxation and activity. One of the highlights was the tennis court, which also has pickleball court lines taped—perfect for either game. The best part is that the racquets, balls, and paddles are free to use, and you don’t even need a reservation. The courts were almost always empty, which made it easy to play whenever we wanted.

Our room was extremely spacious and quiet—we never heard any noise from other guests above or beside us. We had the large balcony room and it was a real treat, facing directly over the pool with an amazing view of the mountains. It felt quite private and was the perfect spot for morning coffee or evening sunsets.

The staff were exceptionally friendly and helpful throughout our stay, always greeting us warmly and quick to assist with anything we needed.

The only downside was that housekeeping was quite slow—our room often wasn’t serviced until 4 p.m. or later. Also, be aware that if there’s a conference taking place, a large section of the pool loungers may be removed to make space for outdoor dining and event setups, which can limit poolside seating.

We also loved that the resort offers free bikes for guests to use. You can take them anywhere in the area, which made exploring so much fun and easy.

Overall, a beautiful, relaxing stay with great amenities and outstanding service—we’d definitely come back!

2025-11-13 via Tripadvisor
G
Gevorgyan family_with_children us
9
2025-11-13 via Nuitee
V
Veronica family_with_children us
10
2025-11-10 via Nuitee
M
Michael couple us
8
Pretty hotel in a good location
Pros:

Very pretty resort (grounds and pool area). Good size room. Staff was very friendly and helpful, making a point of saying hello at every interaction. Our room had a great view of the mountains.

Cons:

I don't care for the daily resort fee and the daily parking fee. It adds significantly to the total cost. This is not a negative but travelers should know that this hotel is 30 minutes from Palm Springs. This was a small issue for us because we typically spend a lot of time in Palm Springs.

2025-11-08 via Nuitee
M
Marcus family_with_children de
7
Licht und Schatten
Pros:

Das Hotel ist an sich ein absoluter Traum – die gesamte Anlage überzeugt durch Stil und Atmosphäre. Besonders hervorzuheben ist der große, gepflegte Pool, der zum Entspannen und Genießen einlädt. Auch die Zimmer sind hervorragend ausgestattet: modern, komfortabel und mit viel Liebe zum Detail eingerichtet. Insgesamt ein perfekter Ort für erholsame Urlaubstage

Cons:

Das Hotel selbst ist ein Traum – die Anlage wunderschön, der Pool großartig und die Zimmer wirklich hervorragend. Leider wurde unser Aufenthalt stark durch Serviceprobleme überschattet: Wir haben das falsche Zimmer bekommen und obwohl wir Frühstück inklusive gebucht hatten, wurde es uns zunächst verweigert. Erst nachdem wir den Beweis im Chat übersetzen ließen und man uns endlich glaubte, erhielten wir das Frühstück.

Besonders enttäuschend war jedoch, dass auf unsere Beschwerde im Hotel überhaupt nicht reagiert wurde. Für wiederkehrende Gäste ist es wirklich frustrierend, so behandelt zu werden.

2025-10-09 via Nuitee
S
Sergio
10
Pros:

beautiful and well maintain rooms / nice staff

2025-10-03 via Nuitee