Renaissance Esmeralda Resort & Spa, Indian Wells

Hotels
Renaissance Hotels & Resorts
8.6 (444 reviews)
44400 Indian Wells Lane , Indian Wells , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Good room quality
Nice pool
Cons:
High additional fees
Service issues
Limited menu options

Categories

Cleanliness
7.85
Several complaints about cleanliness and service issues in the reviews.
Service
8.85
Mixed feedback on service, with some positive notes on staff friendliness but also complaints about follow-through on requests.
Location
8.85
The hotel is in a beautiful location, but some reviews mentioned it being a distance from Palm Springs.
Room Quality
9.35
Rooms are described as large, well-equipped, and comfortable.
Amenities
8.35
Overall good amenities, although some specific services like poolside food were criticized.
Value for Money
7.85
Complaints regarding high additional fees, suggesting that value for money could be better.
Food and Beverage
8.35
Room service and on-site restaurants had amazing food, but menu options were considered limited.
Overall Experience
9.35
Overall positive experiences highlighted, with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:42

Property Description

Luxurious Amenities
Experience deluxe bedding with down comforters and duvets in every room. Enjoy cable TV with pay-per-view options and popular streaming services like Netflix and Hulu.

Culinary Delights
Indulge in a culinary journey with 5 on-site restaurants offering indoor and outdoor dining. Start your day with a delicious breakfast at CAVA, boasting Californian specialties and stunning views of the Santa Rosa Mountains.

Convenient Location
Located just a short drive from Palm Springs Air Museum and the airport, and minutes away from El Paseo shopping venues, our resort offers the perfect blend of relaxation and convenience.

Book now to immerse yourself in the ultimate luxury and comfort at Renaissance Esmeralda Resort & Spa.

Important information:

Please note: If breakfast is offered or purchased up to 2 adults and 3 children under 12 per room.

Daily resort fee includes:
- Wi-Fi in lobby
- Golf bag storage
- Fitness classes
- Bike rentalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 444 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 9.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 9.35
A
Antoine family_with_children us
10
2026-04-10 via Nuitee
S
Sapir And Jordan extended_group il
5
2026-04-09 via Nuitee
F
F9715UNmattn Business
2
Poor service
Pros:

Don’t leave your card behind the bar, they juts charged me for random drinks.
I asked 4 times to settle the bill, eventually they gave me a slip to sign, today looking at the card they charged it a different amount!

2026-04-08 via Tripadvisor
K
Kimberley extended_group us
10
2026-04-07 via Nuitee
7
745winstonb Friends getaway San Francisco, California
8
Great spot for a family vacation
Pros:

Nice place. Very clean. Well maintained. Friendly service. Check-in took a while but the team was very thorough and helping other customers.

Good sound insulation in our room. Didn't hear other guests. We had a fantastic view of the pool and the mountains. Gorgeous.

Slept fantastic. Good climate control in the room. Was cool and comfortable the entire stay. Loved the linens and pillows. Prompt room service. Great turkey club sandwich.

Did the breakfast buffet. Would steer clear of that next time and order a la carte. Not sure if they're using powdered eggs on buffet but they weren't great. Pancakes/Waffles on buffet were also not good. Should have ordered a la carte or done the omelette station (which was actually apart of the buffet but i was impatient).

This is very much a family friendly hotel. As a single traveler, I don't think I would come here again. Pool area was filled with kids. But if you're a family looking for a vacation, I think this hotel is a great choice.

2026-04-05 via Tripadvisor
M
Marharyta family_with_children us
10
2026-04-04 via Nuitee
R
Ryma family_with_children us
10
The staff is very friendly and welcoming! The property is beautiful and family friendly!
Pros:

The staff and the cleanliness of property! Excellent!

Cons:

The food.

2026-03-27 via Nuitee
B
Betty Ann family_with_children us
10
Excellent stdy
Pros:

Room was large and nice bathroom. Pool area was well maintained and service was good at the pool. Food and drinks throughout the hotel were all excellent

Cons:

Psy less for perking since you are far out from Palm Springs. Cat needed

2026-03-25 via Nuitee
E
Eric solo_traveller us
8
2026-03-23 via Nuitee
M
margo couple us
10
Pros:

Topnotch service and comfort from check in to check out with all amenities on the property being amazing as well! The shutter service to the Tennis Tournament was well run with friendly on time service

Cons:

It is not inexpensive to stay and play!

2026-03-10 via Nuitee
5
586wendyz Couples Lansing, Ingham County, Michigan
10
Stay Here!
Pros:

We travel a great deal and stay exclusively at Marriott properties, the RE is in our Top Five places to stay. From the moment you drive into the property you get vacation vibes, it’s simply beautiful with the flowers & mature palm trees. The staff here is excellent from the bell staff, the desk, “The Place” bar, house keeping and most importantly at the pool & pool bar. It’s just a fun place and a great experience.

2026-02-25 via Tripadvisor
J
Jody extended_group us
8
We enjoyed our stay, and it was beautiful, but very expensive. Thank you
Pros:

Beautiful surroundings, pool, bar, and lobby.

Cons:

The expense of basic items, like coffee, wine (in store), and water. We did not like that the bedding for the sofa bed, had only 1 thin blanket; it deserves a comforter since we are paying for 4 people in a suite room.

2026-02-10 via Nuitee
C
Csenge couple us
10
Relaxing weekend getaway.
Pros:

Beautiful resort, has everything you need for a relaxing weekend getaway.

Cons:

Early checkout time, no option for late checkout

2026-01-23 via Nuitee
C
Caitlyn extended_group us
10
2026-01-19 via Nuitee
M
Mario family_with_children us
10
2026-01-19 via Nuitee
P
Pamela Ann couple us
10
2026-01-19 via Nuitee
M
Marianne couple us
6
Cons:

Price was absurd for what you are getting. They nickle and dime you with extras--parking, resort fee, etc.

2025-12-31 via Nuitee
T
Tapiero family_with_children us
10
2025-12-30 via Nuitee
D
Debbi couple us
6
2025-12-11 via Nuitee
M
Matthew couple us
9
2025-12-11 via Nuitee