Renaissance Esmeralda Resort & Spa, Indian Wells

Hotels
•
Renaissance Hotels & Resorts
8.6 (437 reviews)
44400 Indian Wells Lane , Indian Wells , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly staff
Good room quality
Nice pool
Cons:
High additional fees
Service issues
Limited menu options

Categories

Cleanliness
7.85
Several complaints about cleanliness and service issues in the reviews.
Service
8.85
Mixed feedback on service, with some positive notes on staff friendliness but also complaints about follow-through on requests.
Location
8.85
The hotel is in a beautiful location, but some reviews mentioned it being a distance from Palm Springs.
Room Quality
9.35
Rooms are described as large, well-equipped, and comfortable.
Amenities
8.35
Overall good amenities, although some specific services like poolside food were criticized.
Value for Money
7.85
Complaints regarding high additional fees, suggesting that value for money could be better.
Food and Beverage
8.35
Room service and on-site restaurants had amazing food, but menu options were considered limited.
Overall Experience
9.35
Overall positive experiences highlighted, with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:42

Property Description

Luxurious Amenities
Experience deluxe bedding with down comforters and duvets in every room. Enjoy cable TV with pay-per-view options and popular streaming services like Netflix and Hulu.

Culinary Delights
Indulge in a culinary journey with 5 on-site restaurants offering indoor and outdoor dining. Start your day with a delicious breakfast at CAVA, boasting Californian specialties and stunning views of the Santa Rosa Mountains.

Convenient Location
Located just a short drive from Palm Springs Air Museum and the airport, and minutes away from El Paseo shopping venues, our resort offers the perfect blend of relaxation and convenience.

Book now to immerse yourself in the ultimate luxury and comfort at Renaissance Esmeralda Resort & Spa.

Important information:

Please note: If breakfast is offered or purchased up to 2 adults and 3 children under 12 per room.

Daily resort fee includes:
- Wi-Fi in lobby
- Golf bag storage
- Fitness classes
- Bike rentalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 437 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 9.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 9.35
J
Jody • extended_group • us
8
We enjoyed our stay, and it was beautiful, but very expensive. Thank you
Pros:

Beautiful surroundings, pool, bar, and lobby.

Cons:

The expense of basic items, like coffee, wine (in store), and water. We did not like that the bedding for the sofa bed, had only 1 thin blanket; it deserves a comforter since we are paying for 4 people in a suite room.

2026-02-10 • via Nuitee
C
Csenge • couple • us
10
Relaxing weekend getaway.
Pros:

Beautiful resort, has everything you need for a relaxing weekend getaway.

Cons:

Early checkout time, no option for late checkout

2026-01-23 • via Nuitee
C
Caitlyn • extended_group • us
10
2026-01-19 • via Nuitee
M
Mario • family_with_children • us
10
2026-01-19 • via Nuitee
P
Pamela Ann • couple • us
10
2026-01-19 • via Nuitee
M
Marianne • couple • us
6
Cons:

Price was absurd for what you are getting. They nickle and dime you with extras--parking, resort fee, etc.

2025-12-31 • via Nuitee
T
Tapiero • family_with_children • us
10
2025-12-30 • via Nuitee
D
Debbi • couple • us
6
2025-12-11 • via Nuitee
M
Matthew • couple • us
9
2025-12-11 • via Nuitee
J
Jen • family_with_children • us
7
2025-11-25 • via Nuitee
D
Duncan • family_with_children • au
9
Pros:

Beautiful hotel with everything we needed to end our vacation relaxing.

Warm pool. Nice and shallow allowing our son to play.

Nice big rooms. Amazing food from room service and on site restaurants.

Nice gym too.

2025-11-20 • via Nuitee
G
Gevorgyan • family_with_children • us
9
2025-11-13 • via Nuitee
V
Veronica • family_with_children • us
10
2025-11-10 • via Nuitee
M
Michael • couple • us
8
Pretty hotel in a good location
Pros:

Very pretty resort (grounds and pool area). Good size room. Staff was very friendly and helpful, making a point of saying hello at every interaction. Our room had a great view of the mountains.

Cons:

I don't care for the daily resort fee and the daily parking fee. It adds significantly to the total cost. This is not a negative but travelers should know that this hotel is 30 minutes from Palm Springs. This was a small issue for us because we typically spend a lot of time in Palm Springs.

2025-11-08 • via Nuitee
M
Marcus • family_with_children • de
7
Licht und Schatten
Pros:

Das Hotel ist an sich ein absoluter Traum – die gesamte Anlage überzeugt durch Stil und Atmosphäre. Besonders hervorzuheben ist der große, gepflegte Pool, der zum Entspannen und Genießen einlädt. Auch die Zimmer sind hervorragend ausgestattet: modern, komfortabel und mit viel Liebe zum Detail eingerichtet. Insgesamt ein perfekter Ort für erholsame Urlaubstage

Cons:

Das Hotel selbst ist ein Traum – die Anlage wunderschön, der Pool großartig und die Zimmer wirklich hervorragend. Leider wurde unser Aufenthalt stark durch Serviceprobleme überschattet: Wir haben das falsche Zimmer bekommen und obwohl wir Frühstück inklusive gebucht hatten, wurde es uns zunächst verweigert. Erst nachdem wir den Beweis im Chat übersetzen ließen und man uns endlich glaubte, erhielten wir das Frühstück.

Besonders enttäuschend war jedoch, dass auf unsere Beschwerde im Hotel überhaupt nicht reagiert wurde. Für wiederkehrende Gäste ist es wirklich frustrierend, so behandelt zu werden.

2025-10-09 • via Nuitee
S
Sergio
10
Pros:

beautiful and well maintain rooms / nice staff

2025-10-03 • via Nuitee
A
Alex • family
10
Pros:

Clean and relaxing resort

2025-10-03 • via Nuitee
B
Barbara • extended_group • us
10
Definitely Recommend
Pros:

Beautiful location and great facilities.

2025-10-01 • via Nuitee
M
mitchell • family_with_children • au
7
Great Place! I wish they would overhaul the staff and resturants in the venue! So much potential!
Pros:

Love the pool and the venue, I find it easy and enjoyable.

Cons:

Love the pool however the pool staff and the bar are quite dirty and need some improvement. I find the staff "tip hungry" and not interetsed in providing service, but make an effort to ensure you pay a tip. Gone are the days were service was provided first then a tip was provided, not just expected for doing the expected minimum amount of work.

2025-10-01 • via Nuitee
J
Jose • family
10
Pros:

Good rooms clean

2025-10-01 • via Nuitee