Four Points by Sheraton Buffalo Grove

Hotels
•
Four Points by Sheraton
8 (417 reviews)
900 West Lake Cook Road , Buffalo Grove , us
+1 847-215-8883

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Pool temperature too cold
Inflated prices
Need for updating facilities

Categories

Cleanliness
7.64
Generally clean but with some comments on maintenance needed, especially regarding floors and facilities.
Service
9.11
Staff were frequently noted as friendly, helpful, and efficient, contributing positively to the experience.
Location
8.65
The hotel is conveniently located near various attractions, adding to its appeal.
Room Quality
8.1
Rooms were described as spacious and clean, though some guests felt the bathrooms were small.
Amenities
7.13
Some amenities like the pool were criticized for being too cold, affecting the overall satisfaction.
Value for Money
7.09
Guests found the price high for the quality received, specifically mentioning inflated rates.
Food and Beverage
8.14
Breakfast received many positive remarks for variety and quality, contributing positively to the experience.
Overall Experience
8.11
Overall, experiences were mixed with both positive and negative notes, but generally favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:26

Property Description

Adjacent to Buffalo Grove Golf Course
Located in Illinois, Four Points by Sheraton Buffalo Grove offers a picturesque setting adjacent to the Buffalo Grove Golf Course.

Modern Amenities
Enjoy complimentary WiFi, cable TV, and iPod docking stations in every room. Relax with a swim in the indoor pool or maintain your fitness routine at the 24-hour modern fitness center.

Dining Options
Savor traditional breakfast and dinner options at Harry's on-site restaurant, or unwind with a cocktail in the evening.

Experience convenience and comfort at Four Points by Sheraton Buffalo Grove. Book your stay now to enjoy these fantastic amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 417 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
M
Marilyn • couple • us
8
Very convenient and keep up very well
Pros:

The location was convenient

Cons:

When it is said to be queen delux it wasn’t

2026-08-10 • via Nuitee
R
robert • couple • us
1
2026-08-04 • via Nuitee
M
Matt • family_with_children • us
9
Enjoyed our stay, we will return next year for the same weeklong reservation
Pros:

Cool, high ceiling rooms, breakfast lounge, and wait staff

Cons:

Wasn’t lit too well at night
Outside of building needs some touchup and refurbishment mainly paint

2026-08-03 • via Nuitee
A
Adrian • couple • us
10
2026-08-03 • via Nuitee
K
Khushi • couple • us
7
2026-08-03 • via Nuitee
I
Irina • family_with_children • us
10
A pleasant stay with a clean room and friendly service.
Pros:

The room was clean, the staff was friendly, and the breakfast was good. We had a pleasant stay.

Cons:

Nothing, everything was good

2026-07-23 • via Nuitee
Z
Zhavlan • couple • us
10
2026-07-21 • via Nuitee
N
nancybI9692VB • Business
10
Amazing Staff!
Pros:

My husband and I live in Iowa, but work in Chicago, so we frequent this Four Points property in Buffalo Grove, IL. Mary Jo at the front desk is incredible, and she and the rest of the staff do a great job making us feel welcome, and accommodating any room requests we have. It is a clean property and we enjoy looking out at the courtyards from our room, usually on the 2nd floor. The staff really makes this property a pleasure !

2026-07-20 • via Tripadvisor
I
imgunbydamnit • Couples • Chicago, Illinois
2
Screwed over and they don't care
Pros:

Same review on Google. Cannot review a cancelled stay on Priceline so just trying to get word out how bad this place is and basically how Sheraton or Marriott or whoever the parent company is doesn't give a crap.
More like No Points by Sheraton. Booked a room over Priceline morning of June 19 for that evening. Arrived at hotel at roughly 11pm after attending music festival to be told they didn't have my reservation and had no rooms available. Gave a lame excuse blaming their reservation system but offered no details and no attempt to find us another reservation at another Sheraton location leading me to the only logical conclusion that they ignored our reservation and gave out our room to a higher price booking later in the day. Furthermore while sitting in the lobby attempting to find another hotel (along with a few others getting the same treatment) I turned off the lobby TV that was blasting volume with no one watching only to be yelled at by front desk that I cant turn off the TV despite the remote sitting on the table.

2026-07-18 • via Tripadvisor
W
Wesam • family_with_children • us
10
2026-07-16 • via Nuitee
V
Vera • solo_traveller • us
5
Pros:

Location was decent

Cons:

The housekeeping staff, my husband and I have came back to the room multiple days and was not cleaned even though we have asked them to clean it same with the front desk we have told them to send staff to clean it but they forgot too, and I didn’t have the little sign at the door so it was clearly meant to be cleaned up

2026-07-16 • via Nuitee
J
Joseph • solo_traveller • us
9
Pros:

Everything

Cons:

Nothing

2026-07-14 • via Nuitee
J
Julia • family_with_children • us
7
Pros:

The beds were comfy

Cons:

Pool was cold, had to pay for breakfast buffet, outside door in hallway entrance to hotel did not lock

2026-07-14 • via Nuitee
M
Mannan • extended_group • pk
10
2026-07-13 • via Nuitee
K
ken • family_with_children • us
8
Great value and great place to stay but needs some maintenance.
Pros:

Free breakfast was best I’ve experienced. Pool, workout room, and my room were fine.

Cons:

Yard needed trimming. Facilities were worn in some areas.

2026-07-08 • via Nuitee
V
Valentyn • couple • us
10
2026-07-07 • via Nuitee
C
Cindy • extended_group • us
9
Stayed to go to attractions and was in between both.
Pros:

The hotel was big but easy to find our room. The room was big and were very clean including the bathroom! Beds were a little too firm for me but good for the rest in my party. Carpet in the rooms made the room cozy. Close to stores and gas stations.

Cons:

Having to pay for breakfast when I booked for 3 people but only got vouchers for 2 people.

2026-07-06 • via Nuitee
J
Jordan • extended_group • us
1
Inappropriate charges
Pros:

I wouldn’t go back.

Cons:

I was charged $100 for pillows I didn’t take.

2026-06-24 • via Nuitee
F
Fernando • solo_traveller • us
1
Pros:

Nothing!

Cons:

The room that I got should have never been given out to anyone. And Booking didn't do what they had to do to make sure I would have the room that I booked. Plus they couldn't find my reservation that I made through Booking.com. I had to pay them again out of my pocket.. Then Booking still hasn't refunded my money for something that Booking.com did that was out of my hands. I will never book anything through Booking.com.

2026-06-17 • via Nuitee
J
Joel • family_with_children • us
3
Not Good
Pros:

Nothing

Cons:

They charge for breakfast during booking and ask to pay after checking in

2026-06-15 • via Nuitee