Frankfurt Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.4 (2046 reviews)
Hamburger Allee 2 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Cons:
Cleanliness issues
Cold rooms
Noise complaints

Categories

Cleanliness
7.74
Several complaints about room cleanliness, including hair on the bed and lack of proper cleaning.
Service
9.21
Overall friendly staff and good service reported, though some guests expected more attention during special occasions.
Location
9.25
Good location mentioned multiple times, though a distant walk to the center.
Room Quality
7.2
Reports of cold rooms, outdated decor, and noise from neighboring rooms.
Amenities
8.23
Amenities like the breakfast and gym are mentioned positively, but some facilities were lacking.
Value for Money
8.69
Mixed sentiments, some guests felt the experience did not match the cost.
Food and Beverage
8.24
Breakfast is well-rated, but some guests expected more variety.
Overall Experience
8.61
General satisfaction noted, despite specific issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Panoramic Views and Convenient Location
Experience breathtaking views from spacious rooms at our non-smoking Frankfurt hotel, conveniently located opposite the Messe exhibition grounds and near public transportation.

Luxurious Amenities and Dining Options
Enjoy modern rooms with flat-screen TVs, free WiFi, and access to the M Club Lounge. Indulge in a rich breakfast buffet at Brasserie ici or unwind at Cross, offering a mix of bar, lounge, café, and restaurant experiences.

Fitness Facilities and American Dining
Stay active at our 24-hour fitness centre and enjoy American cuisine at The Champions while watching sports events. With underground parking and proximity to major transport links, your stay at Frankfurt Marriott Hotel will be both comfortable and convenient.

Book now for an unforgettable stay in Frankfurt!

Important information:

Please note that there is a surcharge of 50 EUR per night in case you bring a pet.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 43 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2046 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
J
Jean Bernard • extended_group • fr
10
2026-02-13 • via Nuitee
S
Scott • couple • gb
8
Great location but expensive.
Pros:

Great hotel perfect for the exhibition. Rooms and bars and lounge fantastic.

Cons:

So expensive.

2026-02-13 • via Nuitee
O
OSCAR BRAIN • extended_group • pe
8
Pros:

La ubicacion

2026-02-13 • via Nuitee
B
Bahar • solo_traveller • tm
10
2026-02-12 • via Nuitee
R
Roger Arne • family_with_children • no
6
Pros:

At hotellet lå nært messeområdet

Cons:

At det hotellet begynner å bli slitt, mye rengjøring manglet. På rommet vårt var det stygge flekker på møblene, en hel glassrute/ vindu var tilgriset slik at utsikten ble svært dårlig

2026-02-10 • via Nuitee
S
SHAI • couple • il
6
לא מומלץ
Pros:

It is close to the exhibition.

Cons:

The room is very dark There are almost no lamps and you can't see well because of the darkness in the room. a five-star hotel and there wasn't even any extras in the bathroom such as a sponge, ear sticks, toothbrush or items that are in any simple hotel. In addition, you can hear noises from neighboring rooms, and paying hundreds of euros for such a room, you expect them to pamper their guests more.

2026-02-10 • via Nuitee
A
ali baris • solo_traveller • tr
5
Kötü
Cons:

Otel çok eski. Odalarda ve banyoda olanaklar kötü

2026-02-09 • via Nuitee
R
Rita • couple • lb
8
2026-02-09 • via Nuitee
3
38tigrang • Business
2
Completely unacceptable and incompetent handling of a confirmed corporate booking by Frankfurt Marriott Hotel.
Pros:

I booked three rooms under a corporate rate more than 10 days in advance. The hotel accepted the reservations and issued official confirmation emails. At no point during booking or in any written communication was I informed of any restriction that every room and every guest must be a direct employee of the company.

Only one day before arrival, after I notified the hotel that I would arrive late and that my colleague would check in, the hotel suddenly refused to honor the booking unless every guest met this undisclosed requirement. This is not a policy issue — it is a failure of basic disclosure and professionalism.

Because of this last-minute refusal to honor confirmed reservations, I was forced to rebook alternative accommodation at nearly three times the original price, incurring significant and completely avoidable financial loss.

Accepting a booking, confirming it in writing, and then introducing hidden conditions at the last minute is misleading and irresponsible. For a Marriott-branded property, this behavior is frankly shocking and unacceptable.

This hotel cannot be trusted with corporate or business bookings. Avoid if you value reliability, transparency, and basic professional standards.

2026-02-05 • via Tripadvisor
A
ALICO • family_with_children • us
9
Was ok
Pros:

Every thing ok

Cons:

Location

2026-01-25 • via Nuitee
S
sheikhspeare • Business • Amman, Amman Governorate
2
Hotel Will Cancel Reservations Regardless of Marriott Elite Status
Pros:

I have Marriott Platinum status and regularly come to this hotel for work trips -- so I was surprised when my reservation was cancelled due to high demand from local trade fairs. For reference, I booked well in advance with the specific intention of preempting the trade fairs. Fortunately I noticed the cancellation before traveling, but I could have easily arrived after my late night flight with nowhere to stay.

I have long felt that Marriott status gets you little in return for the amount of money you spend, and now that I know that cancellations can occur in spite of one's status, I will be switching to the World of Hyatt program instead.

2026-01-24 • via Tripadvisor
W
Walid • solo_traveller • eg
7
2026-01-22 • via Nuitee
F
Franco • couple • it
6
2026-01-20 • via Nuitee
F
Fazile • couple • ch
3
..
Pros:

Die Lage war toll. Der Empfang sah auch sehr schön aus.

Cons:

Es war sehr kalt im Zimmer. Die Dusche hatte auch nicht wirklich warmes wasser? Es war sehr alt. Türrahmen waren beschädigt etc…

2026-01-20 • via Nuitee
M
Miraç Armağan • solo_traveller • tr
8
Cons:

Yatak çok rahatsızdı. Resmen tümsekler oluşmuştu.

2026-01-20 • via Nuitee
C
Christina • couple • se
8
2026-01-20 • via Nuitee
A
Abdulaziz • family_with_children • sa
9
Pros:

مناسب للاقامه

2026-01-19 • via Nuitee
B
Barbara • family_with_children • at
10
2026-01-19 • via Nuitee
F
Farokh • solo_traveller • ae
5
2026-01-19 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-01-19 • via Nuitee