Frankfurt Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.4 (2147 reviews)
Hamburger Allee 2 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Cons:
Cleanliness issues
Cold rooms
Noise complaints

Categories

Cleanliness
7.74
Several complaints about room cleanliness, including hair on the bed and lack of proper cleaning.
Service
9.21
Overall friendly staff and good service reported, though some guests expected more attention during special occasions.
Location
9.25
Good location mentioned multiple times, though a distant walk to the center.
Room Quality
7.2
Reports of cold rooms, outdated decor, and noise from neighboring rooms.
Amenities
8.23
Amenities like the breakfast and gym are mentioned positively, but some facilities were lacking.
Value for Money
8.69
Mixed sentiments, some guests felt the experience did not match the cost.
Food and Beverage
8.24
Breakfast is well-rated, but some guests expected more variety.
Overall Experience
8.61
General satisfaction noted, despite specific issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Panoramic Views and Convenient Location
Experience breathtaking views from spacious rooms at our non-smoking Frankfurt hotel, conveniently located opposite the Messe exhibition grounds and near public transportation.

Luxurious Amenities and Dining Options
Enjoy modern rooms with flat-screen TVs, free WiFi, and access to the M Club Lounge. Indulge in a rich breakfast buffet at Brasserie ici or unwind at Cross, offering a mix of bar, lounge, café, and restaurant experiences.

Fitness Facilities and American Dining
Stay active at our 24-hour fitness centre and enjoy American cuisine at The Champions while watching sports events. With underground parking and proximity to major transport links, your stay at Frankfurt Marriott Hotel will be both comfortable and convenient.

Book now for an unforgettable stay in Frankfurt!

Important information:

Please note that there is a surcharge of 50 EUR per night in case you bring a pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 43 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2147 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
A
akhd343 solo_traveller om
6
Little you get for the price.
Pros:

The location is good, close to the station and sky plaza mall.

Cons:

- Staff can be a little bit more friendlier , a boss being very directive to another staff In front of you doesn't look good in a customer service environment. Otherwise they were kind.
- Asked to clean the room and after 2 hours the room was still not being cleaned.
- Asked for cuttlery set which never made it to the room.
- Asked for additional slippers , it took time.
- Not up to the Marriott level. Not sure if Frankfurt is losing its hospitality grade.
- Dust was coming out of the AC.
- Breakfast room service prices can be better and there isn't much variety.
- There is no Spa or massage service.
- uncomfy spring beds

2026-05-29 via Nuitee
C
Carol couple ie
6
2026-05-29 via Nuitee
S
Stefanie solo_traveller de
8
2026-05-26 via Nuitee
B
Bastian couple de
6
Akzeptable Unterkunft, allerdings Optimierungsbedarf. 5 Sterne Niveau meiner Meinung nach nicht.
Pros:

Freundliches Personal, adäquate Lage, Sauberkeit

Cons:

In die Jahre gekommene Einrichtung, insbesondere sanierungsbedürftige Bäder. Zu weiche Betten mit resultierenden Rückenschmerzen. Fehlende Kaffeemaschine auf dem Zimmer.

2026-05-25 via Nuitee
Z
Zaruhi couple am
10
2026-05-24 via Nuitee
T
Teresa solo_traveller de
9
2026-05-15 via Nuitee
B
Benjamin couple fr
10
Très beau séjour
Pros:

La vue les chambres

Cons:

Le parking

2026-05-10 via Nuitee
M
Misato extended_group jp
10
Pros:

部屋も清潔で広く、快適でした。忘れ物をしてしまい、3ヶ月ほど保管していただきましたが、迅速で丁寧にご対応いただき感謝しきれません。まさか海外で忘れ物が手元に戻ってくると思わなかったので感動しました。素晴らしいホテルです。

2026-05-09 via Nuitee
S
Stefan family_with_children de
9
Pros:

Alles

2026-05-06 via Nuitee
G
Gate couple ro
8
Pros:

Mic dejun variat si personalul foarte amabil.
Vremea minunata, amplasare hotel fffff buna.

Cons:

A fost circulatia oprita temporar pe data 1 Mai si am luat bilete la tramvai - dar tramvaiul 16 nu a circulat ore bune dupa incetarea cursei biciclistilor, desi autoturimele circulau pe acceasi ruta.

2026-05-06 via Nuitee
T
Thomas couple de
4
Eher nicht gut
Pros:

Gar nichts

Cons:

Lärm wegen Renovierungsarbeiten ohne vorher den Kunde zu informieren. Nicht akzeptabel.

2026-05-05 via Nuitee
M
Mikhail solo_traveller fr
9
Good value for money, beautiful view.
Pros:

The room was clean and proper. The view is good.

Cons:

The matress and linen could have been better for a 4 star hotel

2026-05-04 via Nuitee
U
Ulviyya couple az
8
Pros:

Хороший отель, расположенный примерно в 15 минутах езды от центра города на машине.

Само здание очень высокое и современное — мы жили на 34 этаже, что произвело интересное впечатление. Вид из номера был красивым.

Персонал был очень приветливым и всегда готовым помочь.

Однако комфорт не был на 100% идеальным. Кровати показались немного неудобными, из-за чего отдых был не совсем полноценным.

В целом Marriott оставил хорошее впечатление, но есть моменты, которые можно улучшить.

2026-05-04 via Nuitee
M
Melanie couple de
7
2026-05-04 via Nuitee
M
Maria solo_traveller de
9
2026-05-03 via Nuitee
K
Kadir couple de
10
Sauberes Hotel mit nettem Personal und schöner Aussicht
Pros:

Die Aussicht war echt sehr schön. Morgens trainiert im Hotel-Gym & dann ging es rein in die Sauna . War super !

2026-05-03 via Nuitee
A
Asibullah solo_traveller nl
8
Zeer tevreden!
Pros:

Hele nette en behulpzame personeel. Kamer was heel schoon en netjes. Overall tevreden.

Cons:

Niks viel tegen, alles was goed.

2026-05-03 via Nuitee
R
Ramina extended_group fi
9
2026-05-03 via Nuitee
J
Jennifer solo_traveller us
10
2026-05-02 via Nuitee
H
Hans Peter family_with_children de
6
Pros:

Die Lobby

Cons:

Die falsche Seite wegen Aussicht

2026-05-02 via Nuitee