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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Heated pool
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Indoor pool
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Central Location with Stunning Views
Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.
Luxurious Health and Fitness Facilities
Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.
Dining Excellence and Relaxation
Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.
Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Please inform the property if any of the guests are children, so the rooms can be set accordingly. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral.
Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. Access the indoor heated swimming pool is free of charge for guests. There is also a sauna and a whirlpool (age restrictions apply.)
Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.
The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.
It is just a 5-minute walk from the hotel to the shops and restaurants of the city centre. Buses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away.
Parking is available on site and charged at £16 per 24 hour period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The privilege room was excellent with a comfy bed and complimentary beers, water and juice. Very nice bathroom.
Sadly it appeared the kitchen and FoH staff were struggling with the food orders. I asked for some sauce to go with my burger (which was very nice) but 20 mins later I gave up, and the burger had been consumed anyway. Friendly bunch though
Lovely bar and brasserie with good food and pleasant staff.
Nothing
Superb stay. Very friendly, helpful staff.
We had a newly refurbished room on the top floor, which was excellent. Lovely spacious room and bathroom with everything we needed, including tea and coffee makers.
Breakfast was very good with a great range of foodstuffs and the best gluten free offer we have seen in a long time.
Location was great, near the cathedral and town. We knew about the paid parking onsite- it was good to have the car handy.
We didn’t use the pool and gym due to time but a lovely resource to have on hand.
Looking forward to our next stay.
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Convenient, clean. Room well appointed and comfortable.
Lack of free bottled water during warm weather. A bit noisy and large window at car park level a bit off putting as there was quite a lot foot traffic passing by
Proximity to the city centre. Staff were friendly and professional.
Looking a
Little tired. No aircon spa pool not working
A comfortable hotel, the room was quite big, well furnished, with a very nice clean shower room and WC. There is a nice bar and restaurant on the ground floor. The hotel is situated 10 minutes walk from the centre, Cathedral, etc. Very good value for money.
The pool area was lovely and made up for the higher prices and super small room
The room was supper small for two adults and a child! I think if they know it’s more than two people in a room plus pet, especially when charging for the pet too! a little thoughtfulness would’ve changed this reviews direction.
(For context, I’m older, with a chronic health condition - mainly using the sauna/pool/jacuzzi for physical therapy.) During my trial session with Jack, Elliott and Izzy, I was immediately impressed by the welcoming and inclusive atmosphere. There was no hard sell - they were just friendly and knowledgeable, answering my many questions and giving all the information I needed. As a result, I signed up. After a couple of months as a member, I’ve found everyone to be helpful, professional and very much a team - always reassuring when staff seem to enjoy their work. (The number of long-term members around is also a good sign.)
Location , breakfast, very comfortable bed
Jacuzzi wasn't open as chemical imbalance. Can't be helped but disappointed
Very clean and well equipped, good spacious room. Staff were amazing.
We had room 178 which is on the front.of the hotel, could hear people talking outside till quite late but this is the only thing and no reflection on the hotel.
Such a good location
Bathroom was a bit smelly and no air conditioning. There was a fan but not really enough, especially the hot weather we have had.
Friendly staff, very helpfull. Lovely pool. Decent location easy walk to town/ quay side/ central station.
The 2 single bed zipped together as a double was quite annoying as it still creates a gap in the middle of the beds.- however we love this hotel and its our 4th time staying here!
Clean, comfortable & newly refurbished
Everything was fine
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