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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Kid meals
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Heated pool
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Outdoor furniture
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Fruits
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Pet bowls
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Swimming nearby
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Vegetarian menu options available
Review Highlights
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Property Description
Central Location with Stunning Views
Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.
Luxurious Health and Fitness Facilities
Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.
Dining Excellence and Relaxation
Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.
Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Please inform the property if any of the guests are children, so the rooms can be set accordingly.
Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral.
Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.)
Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.
The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.
It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away. Parking is available on site and charged at £16 per 24-hour period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
Pleasant and friendly staff. Nicely located near the city centre and cathedral. Pool is a bonus. Good value for money.
Breakfast choices decent but not outstanding - eggs were ok but scrambled needed to be fresher. Guess i caught them before a new batch was delivered.
Great central location in Exeter, Clean and comfortable.
Location was perfect !
Breakfast didn’t have much choice, would have liked to have seen more ‘not cooked’ options
The room looked like it was last udated in 1999. Couldnt charge my phone on the bedside as the plug was covered in gaffa tape. No coffee in the room. All the above would be acceptable if it was half the price. Stayed in better Premier Inns!
We have stayed at the Mecure before so that's why we booked again..location ...cleanliness .breakfast all excellent
paying for the hotel car park
Lovely lady at reception checking us in. Nice clean hotel, perfect central location.
Great location, spacious family room
Breakfast was a little pricy for small eaters
Perfect location
Welcome on arrival. Quality of room
Nothing
It was great to have complimentary use of the spa and gym.
Very helpful staff. Room was well-appointed. Bar facilities welcoming.
The car parking prices have gone up since our last stay. Also we find the breakfast prices high for 2 people.
Location
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