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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Lockers
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Pool with view
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Kids' pool
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Fence around pool
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Steam room
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Fitness/spa locker rooms
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of comfort and style at InterContinental Kansas City at the Plaza. The spacious rooms, adorned in warm colors, offer a perfect blend of relaxation and functionality. Enjoy the convenience of in-room safety deposit boxes, a desk, and a coffee maker for your comfort.
Fine Dining Experience
Indulge in a culinary journey at American Slang, the hotel's premier restaurant offering delectable dishes for breakfast, lunch, and dinner. Savor exquisite flavors and exceptional service in a sophisticated setting, creating a memorable dining experience during your stay.
Prime Location
Located adjacent to the iconic Country Club Plaza, our hotel provides easy access to renowned attractions such as the Nelson-Atkins Museum of Art and the University of Missouri at Kansas City. With a plethora of amenities including an outdoor pool and a 24-hour gym, InterContinental Kansas City at the Plaza ensures a memorable and convenient stay for all guests.
Book now for an unforgettable stay at InterContinental Kansas City at the Plaza!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location.
There were stains in the carpet and sofa, dirty marks on the doors and walls. It was filthy and I felt terrible not having a clean enough space for my toddler to play. The staff was unhelpful when I brought up concerns. It did not feel well kept. Paying for parking is also ridiculous after paying to stay in the hotel. The meals took forever to be delivered.
The hotel needs a face lift and the amenities keep shrinking. They went from having the best concierge lounge to an awful one with cheep booze and bad food. The only highlight is the help is great.
I liked the swimming pool area
The bathrooms are small, the food quality from the restaurant aren't the best quality, have to pay 35$per day for parking, no microwave in the room and the normal king room's balcony view was a bit of a ugly view. This was the worst IHG hotel I've ever visited. Was also charged incorrectly and without consent for 220$... Had a special request to make up the room for my wife's birthday on booking.com....they never got back to me and nothing was done to my room... Will have to wait a week for my incedental refund of 100$ and also the incorrectly charged amount of 220$
The view, the pool, the restaurant and bar, and the music playing in the lobby
Nothing
Kansas City, Missouri Country Club Plaza,
Friendly...Love the Aesthetics,
Toilet hard to flush, sink drained slow, spider
Booked through Priceline....Great Deal!!!
Needed some dusting , hair in tub,
Noise level was fine
Front desk staff 5 stars Roxanne 5 Stars
Need Better Coffee and Flavored Creamers😜
The Cook for Saturday And Sunday Brunch 5 Stars Best Biscuits and Gravy I Ever Had♥️♥️♥️
Our best experience was with Roxann who was working at the pool bar. She was on her own, but kept towels stocked, drinks were great, and she was friendly and worked so hard to make my 60th birthday weekend incredible! She deserves a raise!!!!
No sleep! Stayed on the 8th floor you can hear the elevator all night long… Room did not have a mini fridge, but another in our party had a mini fridge in their room. There is a tiny snack shop debit/credit card self serve. Restaurant is nice, good food. Wear good walking shoes-It’s a couple of blocks to get to places. It’s a beautiful place though elegantly put together.
Roxanne is the best! Incredible service.
Roxann at the pool genuinely goes above and beyond to ensure all patrons are having a good experience. She is part of the reason we keep coming back. I know the pool and locker room are gong to be clean and that is peace of mind as well.
Bought a day pass. Pool was nice and cool, clean and not too crowded. Roxann was running the bar and she made the whole experience. Very friendly and attentive.
Once elegant hotel has been allowed to decay both structurally and from the service standpoint by its management. The housekeeping was almost nonexistent. Have you ever been to a hotel where the toilet paper was not replaced? Linens not changed room not clean. Public bathrooms worse than a New York City subway station. General Repair and maintenance has clearly been deferred. Stained carpets rust around plumbing outlets cracked pavement, clogged plumbing. I would strongly advise against staying at this hotel.
An imposing hotel with a great location, good public spaces, large rooms, and generally friendly accommodating service. However, Ownership/ Management has obviously and undoubtedly purposefully allowed it to deteriorate by deferring maintenance and repairs. Walking into the hotel, in the public spaces, and even in the hotel room, rooms and bathrooms. There are signs of neglect decay. I’ve included some photos demonstrating that concern. Similarly housekeeping for guest rooms is spotty, haphazard, and incomplete.
Wonderful stay at the hotel intercontinental. I especially enjoyed meeting Delores at the front desk, Melinda on the concierge floor, bellhop David and All the valet staff.
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