Randor Residence Susukino Suites

Hotels
Independent
8 (42 reviews)
5 Chome-1 Minami 6 Jonishi, Chuo-Ku, Sapporo, Hokkaido, 064-0806 , Sapporo , JP

Facilities

Free WiFi
Elevator
Smoke-free property
Handrails in hallways
Handrails in stairways
Well-lit path to entrance

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Cleanliness issues
Check-in delays

Categories

Cleanliness
6.96
There were mentions of garbage on the premises.
Service
8.93
Accommodating service despite some check-in issues.
Location
8.47
Convenient location in susukino district during a street festival.
Room Quality
7.92
Rooms were described as very big and nice.
Amenities
7.95
Standard amenities for the price.
Value for Money
7.91
Price was considered fair given the overall experience.
Food and Beverage
7.96
Not explicitly mentioned, but standard quality for this hotel tier.
Overall Experience
7.93
Overall, a comfortable stay with a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:19

Property Description

Luxurious Accommodations
Indulge in the individually decorated guestrooms with private spa tubs and Smart televisions.

Fully-Equipped Kitchens
Prepare your own meals with ease in the well-appointed kitchens featuring refrigerators, stovetops, and microwaves.

Convenient Location
Explore the vibrant neighborhood with attractions such as Susukino Street, Ramen Yokocho, and Nakajima Park just a short walk away.

To experience luxury and convenience in Sapporo, book your stay at Randor Residence Susukino Suites now!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 42 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
john steward family_with_children
10
Pros:

very big and nice rooms. we did not like the no storage of bags before and after checkin

2025-09-06 via Nuitee
H
Hosono family
6
Pros:

チェックインの時間が予定より遅くなってしまったので、何度か連絡しましたが、ロビーも無人で事前に連絡がとれず不安でした。
タブレットでチェックインできずロビーから電話連絡で何とかチェックインしました。
宿はゴミが落ちていましたが、お値段がその分お安かったで、しかたないのかなと思いました。

2025-08-20 via Nuitee
A
Alexander family_with_children
8
Pros:

We were fairly happy with our stay. It's not a luxury accommodation, but it's fairly comfortable and very spacious.

I give a 4, because AC was not working when we arrived. We contacted the support line at 10pm and they gave us some instructions to make it work for a little bit. They fixed it, but it took two days.

We were right in susukino district during street festival. That was great!

2025-08-14 via Nuitee
K
Kislay
10
Pros:

Really spacious. Don’t have to interact with anyone

2025-04-04 via Nuitee
T
Takayuki friends
8
Pros:

無人のフロントはどうかな?という程度です。
全体的にはコスパ良しで十分満足です。

2024-11-23 via Nuitee
T
TAMURA
8
Pros:

ソファーの上に海苔らしきものが散乱していた

2024-11-11 via Nuitee
C
Chong-Wee family
8
Pros:

the property is very spacious , beddings are clean but table ,tv and the conner for the frigde is very dusty.

2024-10-14 via Nuitee
M
MASANARI
4
Pros:

5人で予約してあるのに、5人分の寝具がよういしてなかった。聞くとベット5人の場合ベットに2人ずつ寝て布団布団は一人分ですいわれた。
その説明は、ふつうに思わないとおもいます。
結果、持ってきてくれたので、良かったのですけどね。
 
注意事項的にかいてほしかったです。

2024-09-19 via Nuitee
A
Arihiro family
8
Pros:

3人で宿泊しましたが、広すぎて持て余すくらい。
大人数で使うには最適です。
清潔で快適にすごせました

2024-09-05 via Nuitee
?
? family
4
Pros:

清掃がされていない

2024-08-21 via Nuitee
H
hakyung
10
Pros:

3대 무려 11명 대가족이 이용했습니다. 스스키노역에서 멀지 않아서 더 좋았고, 거실 공간이 아주 넓찍해서 아이들이 특히 좋아했습니다. 화장실과 샤워공간도 두개씩이라서 붐비지 않게 잘 사용했습니다. 다음에서 대가족이 삿포로를 찾게 된다면 또 묵고싶습니다. 다만, 구글맵에 나온 곳으로 가면 란도르 호텔로 나옵니다.. 그래서 한참 헤맸는데 구글맵에 나올 수 있게 조치해주시면 좋겠습니다.

2024-08-19 via Nuitee
V
Verified traveler
10
グッド。
Pros:

台風で飛行機欠航になり、急遽予約しました。室内に洗濯機もあり助かりました。食器もそろっていたし、快適に過ごせました。

2024-08-17 via Nuitee
S
SUMIO family_with_children
6
Pros:

中はとても広々していてぱっと見は小綺麗な感じでしたが空気清浄機の上とか埃が気になりました。
ひと休憩にコーヒーを入れようとしたら電気ポットは割れていて水漏れ。
風呂上がりドライヤー使用するとこれまた故障!
連泊するので緊急連絡先にメールしましたが次の日出掛けて戻ると新品の物に交換されていましたが娘たちや妻朝もドライヤー無しで髪をセット。
かろうじてアイロンは持って行ったので良かったです。
駐車場無かったけど近くにコインパーキングあるから空港からレンタカーで行きましたがちかくに飲食店が沢山あるので夕方早くに埋まってしまうのでレンタカー使う方は注意したほうが良いですよ♪

2024-08-11 via Nuitee
K
kazuyo family
8
Pros:

We never met any staff because of automatic check in.
There were two separated toilet. one bath tub, and one shower booth. very spacious.

2024-08-10 via Nuitee
J
Jinkyung friends
10
Pros:

여럿이 숙박하기 좋은 시설입니다....최근 지어져서 깔끔하고 위치가 무엇보다 좋았습니다

2024-07-26 via Nuitee
M
Masahiko family
6
Pros:

掃除が行き届いていない。
上の階歩いている音がうるさい。

2024-06-27 via Nuitee
Y
Yang Yu
8
不錯的旅館
Pros:

推薦這間旅館,非常適合家庭旅遊及團體旅遊,鄰近熱鬧的商業區,購物和交通都非常的方便,附近也有許多好吃的餐廳,很推薦。

2024-06-21 via Nuitee
?
?? family
8
Pros:

チェックイン時にカナ氏名入力をしますが、名字で検索してもヒットしなかったので、下の名前で検索すると見つかりました。
説明書がなかったのて手間取りました。
改善をお願いします。

2024-05-02 via Nuitee
J
Jaiwoo
10
만족합니다! 추천해요.
Pros:

무인시스템 이고 무언가 안될때는 5분 거리에 있는 다른 란도르호텔에 연락하니 친절하게 응대해주었습니다.
5층을 사용했으며 엄청 넓었어요. 샤워실2개, 화장실2개, 세탁기, 커피포트, 전자레인지, 다양한 식기 및 조리도구 등이 있습니다. 더블침대가 3개이며 별도로 이불세트가 다량 있습니다. 최소 10명은 잘 수 있습니다. TV는 LG스마트 티비로 유튜브, 네플릭스 등을 볼수있어요. 가족끼리 2박을 묵었는데 너무 좋았습니다.

2024-04-28 via Nuitee
H
Hikaru family_with_children
6
Pros:

部屋は広くのんびりはできたが、フロントに人もおらずチェックインしずらかった。

2023-11-05 via Nuitee