Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean facilities
Broken amenities

Categories

Cleanliness
6.03
Numerous complaints about dirty rooms, mold, and unclean facilities.
Service
9
Staff were helpful and friendly despite limited resources.
Location
9.54
Multiple reviews highlighted the good location.
Room Quality
7.49
Issues with amenities and comfort in the rooms affected the experience.
Amenities
6.02
Poor maintenance of the pool and hot tub, with many reported broken amenities.
Value for Money
8.48
Mixed feelings about the value, considering the state of facilities.
Food and Beverage
7.03
Continental breakfast was regarded as poor and lacking.
Overall Experience
8.8
Overall dissatisfaction with several aspects, but a few positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:51

Property Description

Indulge in Mountain Luxury

Aqua Adventure: Enjoy our indoor pool and waterslide for a fun-filled stay.

Culinary Delights: Dine at The Black Rooster Bar & Grill for delicious dinner specialties and refreshing cocktails.

Convenience at Your Fingertips: Benefit from our business center, 24-hour reception, and close proximity to the airport.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Super 8 Castlegar today!

Important information:

Please note, we have 2 room types that are pet friendly, the Superior King Room - Non-Smoking and the Superior Queen Room with Two Queen Beds - Non-Smoking. Additional fees apply, $10 per pet per night.

The water slide is currently being repaired. For more information, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 593 reviews
Cleanliness: 6.03
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 6.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.8
D
Dhaliwal • solo_traveller • ca
8
2026-08-28 • via Nuitee
M
Md • family_with_children • ca
8
Pros:

Nice location and clean room

Cons:

None

2026-08-26 • via Nuitee
M
Marnie • extended_group • ca
7
Pros:

Room was large and airy. Restaurant available beside the premises was good. The hotel is conveniently located with grocery store, gas stations and banking nearby. It is in a good location near the highway.

Cons:

Bathroom could use some updating due to peeling baseboards , grunge in grout, etc.
Toilet wouldn't flush properly due to tank not filing properly. When brought to attention of staff it was promptly dealt with, I was impressed with how quickly they responded to repairing the plumbing. It was done the am I reported it.
I would like to suggest they have non dairy creamer for the coffee available. Most places can provide an non dairy option these days.

2026-08-26 • via Nuitee
L
Lakhbir • solo_traveller • ca
9
2026-08-24 • via Nuitee
J
Jackie • family_with_children • ca
10
Perfect stop to a long road trip, I highly recommend!
Pros:

Perfect location, friendly staff, clean, spacious, loved the pool and a free appy at the restaurant next door was an added bonus! Not to mention the value, we had a better stay here than when paying over $350 a night at a "fancy" resort. I would highly recommend this place!

Cons:

The really isn't anything we didn't like.

2026-08-19 • via Nuitee
V
Vanessa • family_with_children • ca
8
2026-08-17 • via Nuitee
O
Olga • couple • ca
8
2026-08-17 • via Nuitee
B
Brandon • family_with_children • ca
9
Very enjoyable and amazing staff!
Pros:

For its age, it is good, has nice character. You can tell there are on going upgrades being done to make the property even better

Cons:

The parking. Having to share the parking lot with Mr Mikes restaurant isn’t great as it does make parking more difficult for guests of the hotel

2026-08-16 • via Nuitee
M
Melanie • family_with_children • ca
8
We enjoyed our stay immensely. The location was perfect and the staff were all great.
Pros:

The staff were excellent.

Cons:

The hottub was very cool, only lukewarm.

2026-08-16 • via Nuitee
N
Nicole • family_with_children • ca
9
Overall a great hotel for with kids. We loved the themed rooms and the slide and pool were very fun.
Pros:

Room was spacious and quiet. Pool and slide were great.

Cons:

Breakfast was okay. Once items were gone they weren't very well replenished. Room was quite clean, though there was some garbage left on our floor from the previous stay.

2026-08-16 • via Nuitee
D
Dan • family_with_children • ca
9
Cons:

A family on the floor above with young kids were very loud (kids jumping off of beds) until 1:30 am. The only issus.

2026-08-15 • via Nuitee
D
Dena • extended_group • ca
7
2026-08-13 • via Nuitee
R
Robin4vancouver • NONE • North Vancouver, British Columbia
10
Just What We Needed
Pros:

Our stay was just what we needed and looking forward to. Everything from accommodating and welcoming staff to breakfast included was great. Highly recommend especially for a brief stay or when passing through town.

2026-08-12 • via Tripadvisor
S
Susan • family_with_children • ca
8
2026-08-10 • via Nuitee
D
DAVINDER • family_with_children • ca
10
2026-08-09 • via Nuitee
D
Dusan • solo_traveller • ca
9
Very comfortable
Pros:

Easy to find

Cons:

Very small toilet

2026-08-08 • via Nuitee
K
Kevin • solo_traveller • ca
10
Pros:

The staff upgraded us to the Spiderman room it was awesome and the staff was excellent

2026-08-05 • via Nuitee
T
Trisha • solo_traveller • ca
9
2026-08-05 • via Nuitee
L
Linda • solo_traveller • ca
9
Very efficient and pleasant staff . Quiet and comfortable , roomy suite. Great coffe machine, and coffee provided in roo
Pros:

It was convenient and lived the Mr Mike’s next door. We received a free appy for the restaurant..loved the complimentary breakfast next morning. Really good value.

Cons:

No complaints. Pleasantly surprised for the value price.

2026-08-05 • via Nuitee
T
tyesad2020 • Family
2
Worst hotel experience
Pros:

We stayed here for 9 days and didn't have our room cleaned once. They emptied our garbage can and that is it. Never made bed and always had to ask for fresh towels. Never cleaned bathroom or vacuumed once. We ran out of toilet paper. Hotel charges us twice for a night we ended up leaving anyways.

2026-07-27 • via Tripadvisor