Hotel Carlton

Hotels
Centro Hotel Group
6.2 (2127 reviews)
Lütge Brückstr. 5 - 7 , Dortmund , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
Fruits
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Cons:
Dirty communal bathrooms
Outdated rooms
Unhelpful service

Categories

Cleanliness
4.1
Multiple reviews mentioned dirty communal bathrooms and overall cleanliness issues.
Service
7.57
Service was described as friendly in some instances, but also unhelpful during issues.
Location
8.6
Convenient location near the main train station praised in multiple reviews.
Room Quality
5.06
Rooms were described as outdated and poorly maintained.
Amenities
5.09
Lack of proper amenities and issues with heating mentioned.
Value for Money
5.55
Prices were perceived as too high given the overall quality.
Food and Beverage
7.1
Breakfast was often described as acceptable or good.
Overall Experience
6.57
Overall disappointing stay with several complaints outweighing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:11

Property Description

Central Location
Located just 200 meters from Dortmund Main Station, Hotel Carlton is the perfect base for exploring the city. Enjoy the convenience of being in the heart of the action.

Cozy Accommodations
Experience comfort in every corner with our simply decorated rooms furnished with traditional wooden furniture. Relax in a space that feels like home away from home.

Convenient Amenities
Start your day right with our daily breakfast buffet in the stylishly lit breakfast room. With easy access to nearby cafes and restaurants, your dining options are endless.

Ready to experience the charm of Hotel Carlton in Dortmund? Book your stay now for a memorable visit.

Important information:

Groups: For reservations of more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 2127 reviews
Cleanliness: 4.1
Service: 7.57
Location: 8.6
Room Quality: 5.06
Amenities: 5.09
Value for Money: 5.55
Food and Beverage: 7.1
Overall Experience: 6.57
K
Keven solo_traveller de
4
2026-03-21 via Nuitee
J
Juri solo_traveller de
5
2026-03-21 via Nuitee
A
ana couple ge
5
2026-03-21 via Nuitee
G
Gor couple am
6
2026-03-20 via Nuitee
M
Masood solo_traveller de
4
Für eine Nacht gerade so ok
Pros:

Nähe zum Bahnhof, UBahn u. Bäckerreien.

Cons:

Das Bett war defekt (kaputter Lattenrost) und hat den Schlaf sowie den Rücken belastet.
Es gab keinen kleinen Nachttisch, um persönliche Dinge vor dem Schlafengehen abzulegen.
In der Nacht gab es draußen laute Geräusche, die die Ruhe gestört haben.

2026-03-20 via Nuitee
G
Gajjar solo_traveller de
10
2026-03-19 via Nuitee
G
Gerhard solo_traveller de
4
Pros:

Die Nähe zum Bahnhof.

Cons:

Die ganze Nacvt yLärm von Aussen

2026-03-18 via Nuitee
L
Lourens family_with_children nl
2
Pros:

Ligging

2026-03-16 via Nuitee
P
Peter solo_traveller de
3
Cons:

Keine Parkmöglichkeiten abseits der sehr belebten Strassen, hoher Lärmpegel und Unwohlfaktor

2026-03-13 via Nuitee
T
tamara solo_traveller tr
4
2026-03-07 via Nuitee
H
Homayon solo_traveller de
5
Insgesamt würde ich eine fünf geben
Pros:

Leider Die Ausstattung war sehr alt.
Und Bett war so alt, konnte man nicht so gut schlafen

Cons:

Alte Bild, alte Sofa und man konnte auch nicht so gut schlafen

2026-03-03 via Nuitee
J
Judite couple de
1
2026-03-02 via Nuitee
S
Sebastien solo_traveller fr
7
2026-03-02 via Nuitee
P
Philippe solo_traveller fr
8
2026-03-01 via Nuitee
L
Laura couple de
3
Laut, nicht so sauber, war ok
Pros:

Nettes Personal, Frühstück Raum und Rezeption

Cons:

Die Bilder auf der Booking.com Seite entsprechen nicht der Wahrheit. Die Zimmer im Hotel sind veraltet, dreckig, verstaubt das Zimmer 209 lässt sich nicht richtig verriegeln. Die Badetür lässt sich nur mit Gewalt schließen und quietscht sehr laut.
Alles voll mit Spinnenweben

2026-03-01 via Nuitee
O
Oliver solo_traveller de
7
keine Ueberraschungen, gute Lage, entsprach Erwartungen
Pros:

gutes Preis-Leistungsverhältnis, gute Lage, freundliches Perosnal. Kein WC oder Dusche auf dem Zimmer. WLAn funktioniert gut

Cons:

Bett war sehr durchgelegen. Nur eine Nachttischlampe

2026-03-01 via Nuitee
A
Annika couple de
7
2026-03-01 via Nuitee
C
Carmelo solo_traveller de
1
Pros:

Absolut gar nix der größte Horror von Eingang bis Hotelzimmer

Cons:

Das komplette Hotel und Zimmer pures Desaster

2026-02-28 via Nuitee
S
S solo_traveller at
7
2026-02-26 via Nuitee
G
Giovanni couple it
1
2026-02-25 via Nuitee