Hotel Carlton

Hotels
Centro Hotel Group
6.2 (2127 reviews)
Lütge Brückstr. 5 - 7 , Dortmund , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
Fruits
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Cons:
Dirty communal bathrooms
Outdated rooms
Unhelpful service

Categories

Cleanliness
4.1
Multiple reviews mentioned dirty communal bathrooms and overall cleanliness issues.
Service
7.57
Service was described as friendly in some instances, but also unhelpful during issues.
Location
8.6
Convenient location near the main train station praised in multiple reviews.
Room Quality
5.06
Rooms were described as outdated and poorly maintained.
Amenities
5.09
Lack of proper amenities and issues with heating mentioned.
Value for Money
5.55
Prices were perceived as too high given the overall quality.
Food and Beverage
7.1
Breakfast was often described as acceptable or good.
Overall Experience
6.57
Overall disappointing stay with several complaints outweighing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:11

Property Description

Central Location
Located just 200 meters from Dortmund Main Station, Hotel Carlton is the perfect base for exploring the city. Enjoy the convenience of being in the heart of the action.

Cozy Accommodations
Experience comfort in every corner with our simply decorated rooms furnished with traditional wooden furniture. Relax in a space that feels like home away from home.

Convenient Amenities
Start your day right with our daily breakfast buffet in the stylishly lit breakfast room. With easy access to nearby cafes and restaurants, your dining options are endless.

Ready to experience the charm of Hotel Carlton in Dortmund? Book your stay now for a memorable visit.

Important information:

Groups: For reservations of more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 2127 reviews
Cleanliness: 4.1
Service: 7.57
Location: 8.6
Room Quality: 5.06
Amenities: 5.09
Value for Money: 5.55
Food and Beverage: 7.1
Overall Experience: 6.57
D
Daniela solo_traveller de
5
Zum Schlafen reicht es.
Pros:

Preis

Cons:

Bett ohne Kopfteil, die Wand von anderen Köpfen total schmuddelig. Dezember: Heizung lauwarm im Zimmer, eiskalte Bäder.

2026-02-12 via Nuitee
V
virgil solo_traveller nl
8
2026-02-12 via Nuitee
B
Bretschneider solo_traveller de
6
Pros:

Die Lage und unkompliziertes Einchecken

Cons:

TV hat nicht funktioniert

2026-02-11 via Nuitee
A
Axi extended_group cn
10
2026-02-11 via Nuitee
M
Matteo solo_traveller it
7
2026-02-10 via Nuitee
M
Marco solo_traveller de
4
Pros:

Der Preis

Cons:

Der Rest

2026-02-09 via Nuitee
L
Lh solo_traveller ma
8
2026-02-09 via Nuitee
M
Marco solo_traveller de
5
Pros:

Zentral, sehr günstig.

Cons:

Es ist sehr laut und man kann schlecht schlafen, da draussen immer Party ist ( Disco ). Die Zimmer sind sehr hellhörig, man hört jedes Geräusch. Kein warmes Wasser auf dem Zimmer und die Schränke sind voller Staub.
Aber für den Preis nehme ich es manchmal in Kauf.

2026-02-08 via Nuitee
M
Marco solo_traveller de
5
Pros:

Der günstige Preis

Cons:

Das man über den ganzen Flur laufen muss um duschen zu können.
Die Sauberkeit war überall sehr schlecht.

2026-02-08 via Nuitee
F
Fuad solo_traveller me
8
2026-02-08 via Nuitee
C
Christiane solo_traveller de
7
Pros:

Super Lage zwischen Konzerthaus und Bahnhof

Cons:

TV katastrophal

2026-01-31 via Nuitee
S
Sti family_with_children mt
6
Pros:

Location very close to all amenities

Cons:

The fact that once you enter the reception you need to get out again for the room makes no sense.

2026-01-30 via Nuitee
J
Jürgen family_with_children de
9
2026-01-29 via Nuitee
B
Battulga solo_traveller mn
8
2026-01-28 via Nuitee
N
Neide solo_traveller de
10
2026-01-28 via Nuitee
J
Justyna solo_traveller de
8
2026-01-27 via Nuitee
N
Niklas Fabian solo_traveller de
2
Pros:

Das Bett war in Ordnung

Cons:

Zu laute gegend und abgerante Ausstattung. In der Gegend viele Junkies. Und Andauernd Spam Mails bei denen Man nochmals seine Karte Information angeben soll.

2026-01-23 via Nuitee
S
Sven solo_traveller de
3
2026-01-22 via Nuitee
V
Victor-Cosmin solo_traveller ro
7
2026-01-20 via Nuitee
A
alfred couple de
1
Einmal und nicht wieder
Pros:

nichts hat uns gefallen

Cons:

Zimmer mit Aufzug bestellt nicht bekommen also musste die Frau mit Rollator treppen steigen was Ihr sehr schwer viel, Toilette war defekt

2026-01-19 via Nuitee